Firefox Community Forum

I have just bought a new computer running the latest version of Win 11pro and the latest version of Firefox is installed. When I click on a mailto link it will not open, I have looked on the internet and as usual the instructions to do this and the you will see this, bear no resemblance to the reality of what I see on the screen and statements such as alter this but it does not say how. This is extremely annoying to this 80 year old non computer literate person especially when the mailto link works on my old computer running Win7 pro with the same email and internet programs installed. I have Edge, Opera and Firefox as internet browsers and use Thunderbird as my email program. Can anybody explain ALL the steps to be taken in plain English to cure this problem please?

Geoff

Being able to tell anyone what's going on is almost impossible. I am thinking of deleting Firefox despite having been using it for years, a loyal customer who subscribes to your VPN. When I log in my pinned tabs do not open the web sites, I'm told I've got connection issues, I've removed the sites from tracking protection, X tells me that is an issue since it only started after the update before todays update. What is the point of pinned tabs if they don't open? If I can't resolve this issue I will use Chrome, All of my pinned sites open there I just have to get used to using another browser, I don't like Chrome very much but I'm pulling my hair out getting no joy from Firefox. There has to be a better way of contacting Firefox than spend ages online as though it's top secret! I'm using windows 11 24H2

just recently firefox has been adding pop-up summaries to each address bar open tab .... the summary is a tiny 5 or 6 word pop-up describing what that website is supposed to be doing and the pop-up appears instantly whenever the cursor contacts that tab..........how can i turn that unwanted pop-up feature OFF

dell inspiron 3910 running windows 11

So, whenever you open/close the application menu, it fades in/out respectively. It's super disgusting I don't even know why it's not disabled when I have animation effects turned off on Windows. like bruh

This actually happens on multiple UI thingies, I just realized. -_- So if there's a way to disable all these terrible things I'm open to it. (ignore the reply i made, i didn't realize i can edit my question 😹)

I recently got a new computer running W11. As always, the first thing I did was download Firefox and set it to my default browser. Then I logged in and synced. Firefox picked up some things - like my passwords, but not a single instance of history, not a single bookmark, or the tiles of frequent websites seen on the new tab page. Thinking something had gone wrong, I uninstalled FF and then reinstalled it. No change. As I was researching what to do when FF syncing fails, I realized that FF is not saving any data in history. NONE. I fiddled around with this situation for about five hours and it showed NO history of websites/pages visited. I went to a few common websites by name, typing www.ebay.com into the search bar (for example) and since that was a website I had now "frequented" I expected it to show up as a tile in the new tab page, but it didn't, even after closing it and opening it several more times to demonstrate (to FF) its frequent-ness.

What could be causing all this? I assume some settings in about:config are off, but can't find any information searching the web. No matter how I state the question, I only get responses like what to do if FF doesn't sync, NOT what to do if FF doesn't collect any history. Honestly, this is a standalone private home computer. It doesn't actually HAVE to sync with work. But it's not very useful to have a browser that collects NO history.

Sorry this is so long, and may I say, any help will be seriously appreciated.

How can I bring my bookmark toolbar back? It is on my Eset firefox page, but not on my firefox page. I'm running out of ways to get my bookmark pages back. Yes, I updated to Windows 11, now, I'm thinking that was a bad mistake. Help??? Thank you. Linda

On my windows 11 machine, Firefox requires me to re-log into my Mozilla account every few days (there is a yellow triangle on the Account extension, which when clicked, has me to log into my Mozilla account). I have tried several troubleshooting steps:

1) Create a new profile and set it as the default profile 2) Completely uninstall and reinstall Firefox using the steps in the following article, including removing user data. https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

I'm using Firefox on a Mac and my iPhone and I don't experience this issue. I am logged into my account on both devices.

Thanks,

Paolo

I have WhatsApp Web pinned as a tab in Firefox, and other than that I also have a home page. Normally when I launched Firefox, only one window would open and it would have both the pinned whatsapp tab and the homepage in another tab.

Since today, now when I launch Firefox it opens two separate windows. One window only contains the pinned WhatsApp Web tab, and the other window contains the home page.

How can I make it so that when I launch Firefox only one window opens that contains both tabs? Please don't tell me this option has been inadvertently removed.... Thanks.

Hello,

we are currently experiencing high memory usage issues with Firefox on our terminal servers.

Problem description: All employees work within a terminal server environment. When using web applications such as Vimcar (https://fleet.vimcar.com) in Firefox, we observe a very high RAM consumption. A single Firefox tab can consume 2 GB of RAM or more after being open for several hours. As a result, the terminal server becomes slow or unresponsive, and other users on the same server are affected. Since the terminal server allocates resources on demand, a hanging process continues to request memory until it eventually terminates itself, which severely impacts overall system performance.

Questions: 1. Are there settings or configuration options to reduce Firefox’s memory usage in terminal server environments? 2. Are there recommended best practices for running Firefox with memory-intensive web applications on terminal servers? 3. Is it possible to set memory limits per tab or per user session to improve stability?

Thank you very much for your assistance.

How do I get back to the 'old' format of Bookmarks with Folders and Sub-Folders. I do not like the newer style of 'most used' along the right column. I prefer to see ALL of my Bookmarks along with any sub-folders contained within. Thank You, Jim Bigger

Today on my (android) phone I received a Firefox update. I have auto update turned off, so I don't know when it was initially available, but I installed updates on all apps late this morning. It reset all of my privacy and search settings. I first noticed because it was giving me google and firefox suggestions as I typed, and I find all autocomplete/suggestions to be annoying and not helpful, so I have always had this turned off as I NEVER want any suggestions. Finding that I checked my other settings, and found that all AI, Firefox Suggest, and usage/diagnostic data were all turned on which were not earlier in the day. I always have this garbage OFF.

After work I checked all of my devices. All of them are set to update automatically but one. That is the only device that did not reset my privacy and search settings, but as soon as it updated it did. (none of my other settings seem to be impacted, as other things I've changed are still there).

Is this going to be standard practice now? I don't even get notifications when it is updated so how will I know to turn this off? Do I just have to check every day? I did a security check just a week ago and all of my settings were off. I do this every few weeks as windows likes to change my settings and install apps I don't need with updates so I regularly check all my apps privacy settings on my phone and PCs.

Is this a known issue? Is this going to be resolved? I don't like when companies collect my data after I have turned it off.

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are dead. How can I fix this? Thank you for you help in this matter. Gary

Hello,

I use a Powershell script to manually install a Firefox update.

Starting with version 128.10.xx and higher, Update.exe expects different parameters, but I'm not sure what the parameter names mean (see screenshot).

Can someone explain to me what I need to pass for “arg-version” and “wich-invocation”? All other parameters were already present in the previous version of Update.exe, and I understand those, but unfortunately I don't know exactly what I need to pass for these two.

Thank you very much in advance for any help.

Hi Team,

A few days ago, Grammarly started not working for the overlay in Outlook.

In another browser or on other pages in Firefox, it works just fine, but I can't get it to work in Firefox.

Looking forward to hearing back from you.

As stated, when I close browsers usually some random group of tabs, usually at the starting left side, will be moved to the end of tabs. I need to go in and manually select them and send them to the start or manually move them. Sometimes another group that was to the right of the starting tabs shows up in front of those moved to the end. I have 4 working windows with multiple tabs open. When all are closed, say as to reboot, the last one I was in usually is the one effected. Happens probably 7 or 8 times out of 10 closings.

Earlier today there was a one second power outage in my area that obviously turned off my work pc. While helping customers I saw that it was throwing error codes while restarting. After getting it fixed by power cycling the pc. When I would open Firefox it would start loading tabs but when I clicked on anything it would freeze then crash. I tried to power cycle the pc again to no avail. Everything else along with other browsers worked fine. I then uninstalled and reinstalled and it would get to the end of the install and would pop up with hmm for some reason, we could not install Firefox. I have updated all drivers along with windows and nothing has worked. The weird thing is that it makes a desktop short cut that I can open with a get started tab but when clicking on anything it freezes and crashes. I also uninstalled the old Firefox folder to make sure nothing was conflicting and it still doesn't work.

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now.

When I allow Firefox to update to 140.3.1esr from 128.14.0esr, then the Firefox browser no longer works at all. It comes up, but entering a URL (by typing or bookmark) does nothing and goes nowhere, so I can't use the internet at all.

I had to use Macrium Reflect to restore my system drive to an earlier time to get back on the internet, using version 128.14.0esr, which lost some recent bookmarks, etc. I have tried this twice, with the same result.

Now, a couple of sites no longer work because they say the browser isn't current.

What can I do about this? I hope I don't have to switch to another browser, because there are Firefox extensions I use all the time. However, I can't use a non-updatable browser indefinitely, because more sites won't work.

Can I fix this?

Thanks for your help, AnneF