thunderbird on my laptop keeps not responding

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6 മറുപടികൾ 0 have this problem 10 കാഴ്ചകൾ

Thunderbird App crash asked 6 days ago

christ1 replied 3 days ago

rjf.521.rjf 10/2/26, 12:40 PM

thunderbird not responding on my laptop

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Answer 1 · 2026-10-02 19:40:43.519702+00:00

3/10/26 4:44 AM

What is your anti-virus software?

Answer 2 · 2026-10-02 19:40:43.519702+00:00

3/10/26 7:52 AM

windows defender

Answer 3 · 2026-10-02 19:40:43.519702+00:00

3/10/26 7:56 AM

thunderbird will work then after one message go into not respond mode

Answer 4 · 2026-10-02 19:40:43.519702+00:00

3/10/26 8:06 AM

Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Note, Windows safe mode also disables WiFi. So you'd need a wired LAN connection for it.

Answer 5 · 2026-10-02 19:40:43.519702+00:00

3/10/26 10:43 AM

why did this just start now was working OK 2 days ago-- should I uninstall and reinstall-- I'm on third party AOL

Answer 6 · 2026-10-02 19:40:43.519702+00:00

5/10/26 1:34 AM

should I uninstall and reinstall

No. Please test Windows safe mode as mentioned before.