Showing questions tagged:

latest version of thunderbird for Linux mint??

I see that MS Exchange server support is available in Thunderbird version 145 and above. I have a Linux Mint PC which is version 140 which when I try to upgrade I'… (read more)

I see that MS Exchange server support is available in Thunderbird version 145 and above. I have a Linux Mint PC which is version 140 which when I try to upgrade I'm told I'm on the latest version. Is there a version 145 and above for Mint and if so how do I upgrade it??

Thank you

Open 2

moved to a different disk drive

I have moved my Thunderbird data from drive C:\xxx\Thunderbird to N:\xxx\Thunderbird. The Thunderbird program remains on "C:\Program Files\Mozilla Thunderbird" How do I t… (read more)

I have moved my Thunderbird data from drive C:\xxx\Thunderbird to N:\xxx\Thunderbird. The Thunderbird program remains on "C:\Program Files\Mozilla Thunderbird" How do I tell Thunderbird to find its data on the N: drive?

     Thank you,    Art Lieberman
Open 7

Order of manually sorted folders keeps changing after restarting Thunderbird.

I have multiple email adresses for different purposes, but all of the incoming emails are sent to the Local Folders inbox, where I have separate folders to save emails fo… (read more)

I have multiple email adresses for different purposes, but all of the incoming emails are sent to the Local Folders inbox, where I have separate folders to save emails for the each purpose. I am able to manually sort the folders in the order that I prefer, however each time I shut down Thunderbird and then restart it, the folders end up in seemingly different random order each time. Is there a way to ensure the manually sorted order of the folders does not change?

Open 5 15

I entered Thunderbird to a new computer and there are a lot less emails than are on my old computer.

I downloaded Thunderbird into a new computer and there are a lot less emails than on the old computer. I cannot find a setting to download the rest of the emails. Can you… (read more)

I downloaded Thunderbird into a new computer and there are a lot less emails than on the old computer. I cannot find a setting to download the rest of the emails. Can you please help. Please send me an email telling me if I can download the rest of them.

Open 1

Newest update moved Inbox from top to alpha order

My inbox is now put in alphabetic order thanks to one of the newest updates. I want it at the TOP. Can you fix this? In Thunderbird I now have to manually drag it to the … (read more)

My inbox is now put in alphabetic order thanks to one of the newest updates. I want it at the TOP. Can you fix this? In Thunderbird I now have to manually drag it to the top each morning.

When I open email in outlook my Inbox still appears at the top where it should be.

I hope this can be fixed sooner than later.

If this isn't the right place to post this please provide an email to post to. The website is not user friendly enough to be of any help to me.

Open

Why have all my folders disappeared apart from my inbox?

Hi, my folders have disappeared, apart from my inbox - including sent, junk, deleted. How do I recover them please? I've tried the suggestions from Google, but nothing … (read more)

Hi, my folders have disappeared, apart from my inbox - including sent, junk, deleted. How do I recover them please? I've tried the suggestions from Google, but nothing works.

Also, as a separate issue, I can't now send or receive emails from my iPhone, but can from my Mac? On my phone, I get a message saying that the server is not responding. I have tried entering my server details but it doesn't work. The message says 'bad certificate format - 9,808'. This happened overnight and I hadn't changed anything. How do I fix this please, in order to send and receive messages on my phone.

Open 1

I'm locked out of my prior email account since I got a new internet provider, how do I access my contact list so I can give them my new address?

Got new internet provider. Old provider has blocked or frozen me out of my prior email account. I need to see my contact list and provide those people with my new address… (read more)

Got new internet provider. Old provider has blocked or frozen me out of my prior email account. I need to see my contact list and provide those people with my new address.

Open 1

Recently I have been getting unwanted reminders for events on my Google calendar.

I have been using Mozilla Thunderbird for many years on Windows desktop (now Win 11 ver 24H2 for x64 based systems). In the last week or two Thunderbird has been giving… (read more)

I have been using Mozilla Thunderbird for many years on Windows desktop (now Win 11 ver 24H2 for x64 based systems).

In the last week or two Thunderbird has been giving me unwanted reminders for future events on my Google Calendar. (They are Thunderbird reminders, since they disappear when closing Thunderbird). If I try to dismiss them I get an Error Code: Modification failed. Status Code: 2,147,500,037, null Server Replied with 400

Dr google suggestions to get rid of them only apply to iOS or Android, nothing mentions windows. The problem does not occur on my iPhone.

If I just close the reminder windows they reappear in a few minutes.

I uninstalled and reloaded to be sure I had the latest Thunderbird.

Open 1

Thunderbird has become unusable

Thunderbird stopped working a week ago, and I've wasted HOURS trying to uninstall and reinstall the app in hopes of getting it to work. Best I can do is get it to run, a… (read more)

Thunderbird stopped working a week ago, and I've wasted HOURS trying to uninstall and reinstall the app in hopes of getting it to work. Best I can do is get it to run, accessing my gmail account, but I'm interrupted repeatedly by screens asking me to choose my gmail account, followed by a screen that asks me to click on a 'give access' button that appears nowhere on the screen. Such a shame that you folks and Google have collaborated in a way that makes a very nice app completely unusable. If you and Google can ever get the access issues resolved, pls advise via email and I make one last attempt to get the app to work: rws.pgh@gmail.com.

Open 1

In viewing a message folder the Subject column alignment differs although it appears out of user control

The spacing of the Subject column label is inconsistent and apparently not under the control of a user. In the graphic with yellow notations, the leading space for Subje… (read more)

The spacing of the Subject column label is inconsistent and apparently not under the control of a user. In the graphic with yellow notations, the leading space for Subject is much larger than any of the other column labels shown.

Also, in the graphic with red notations, the leading space for Subject is even larger; I "applied columns to ... Folder ..." yet both folders are not the same as the leading blank space for the Subject column header is different from the "copy from" folder.

I cannot find anywhere that this is controllable by the user. Please advise on both issues: too much space on the Subject column before the word Subject and the inconsistency of the Apply Columns To feature.

Thank you.

Open

All my emails are gone, local folders and even starred messages - oldest msgs are 26/03/2026

I will preface this with no I do not have a backup - which is my fault. However I did not expect my account to be nuked into oblivion with no explanation. As per the titl… (read more)

I will preface this with no I do not have a backup - which is my fault. However I did not expect my account to be nuked into oblivion with no explanation.

As per the title, all my emails are gone. My local folders are devoid of anything I can use and am hoping that everything may be on a server somewhere. This is years of emails, important correspondence, bank information, business, etc. The ONLY thing I can think of is when I download the TB app for android and sync'd it using the QR on the desktop version of thunderbird. I then checked stuff the next day and everything was gone barring emails from that day, all folders, everything was gone. Is there no way to recover this?

Open 7 38

My correspondents are getting misapplied to emails in inbox. Repair folder doesn't work very long.

My correspondents keep getting shuffled and applied to the wrong subject line in the inbox. It was suggested that I right-click on the folder, select "properties" and the… (read more)

My correspondents keep getting shuffled and applied to the wrong subject line in the inbox. It was suggested that I right-click on the folder, select "properties" and then "repair." That clears it up, but only for a matter of hours. Plus, any emails that I have open get closed and then I have to find them again.

One person who suggested that I right-click the folder and repair it said if that didn't work, there was a more technical fix. I need it!

Help!

Open

Import does not work

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the T… (read more)

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the Thunderbird profile, I select the ZIP file, import, and it restarts, and nothing happens.

I have tried the method of going to the profile folder, manually copying the files from the extracted profile, and pasting them into the profile folder and overwriting all of the existing files, which will work for a few seconds- it briefly shows all the emails, and then they disappear. The top of the inbox indicates the correct number of emails, but no emails show up in the inbox, and when I restart Thunderbird, everything disappears.

Solved 9 29

My sent e-mails are going in to sent box of a different e-mail address I have

In Thunderbird all of a sudden my sent e-mails are going in to the sent box of ANOTHER e-mail address I have on Thunderbird. I looked at some similar posts and think my s… (read more)

In Thunderbird all of a sudden my sent e-mails are going in to the sent box of ANOTHER e-mail address I have on Thunderbird. I looked at some similar posts and think my settings are correct but obviously not. Please help! Thanks, Adam

Open 6

I cannot reset my password for an Outlook account I was previously using with Owl

Hi... so, when I realized that Thunderbird was not able to access Outlook accounts successfully about two years ago, I was offered the opportunity to try Owl as an add-i… (read more)

Hi... so, when I realized that Thunderbird was not able to access Outlook accounts successfully about two years ago, I was offered the opportunity to try Owl as an add-in, which did a splendid job at the time for accessing my Outlook email and saving it/using it within Thunderbird.

But now it's my understanding that Thunderbird supports Outlook email natively, and I've dumped Owl (including turning it off as an add-on within the software), and I cannot receive emails. I tried resetting the password using the method of "deleting the password from the passwords list so that Thunderbird asks for it the next time", but it continues to check for the email at that address, tells me there isn't anything to download, and won't import the mail. I have to be missing something simple, but I cannot put my finger on it.

I've tried a couple of Reddit methods, also no help. Any ideas?

Thanks!

Open