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Duplicate folders. How to delete them without losing messages.

Hello. I accidentally made multiple copies of one folder and some of its nested folders. I can't move them back because the copy was already found in the main file. How d… (read more)

Hello. I accidentally made multiple copies of one folder and some of its nested folders. I can't move them back because the copy was already found in the main file. How do I remove the duplicates?

Asked by VladimirRedSoft 1 minute ago

adding new account with proton mail didn't work

I tried to add a new account with PROTON mail and it didn't accept it. Can it be done? Is there a problem? The goal is to have 2 accounts and not just one. Can you fi… (read more)

I tried to add a new account with PROTON mail and it didn't accept it. Can it be done? Is there a problem? The goal is to have 2 accounts and not just one. Can you fix it?

Asked by Trevor Apple Cherry Larson 7 minutes ago

All buttons at top of TBird gone and I cannot add them back

Something happened that took away my 'get messages' button and my 'write' button and the others that used to be there. I can find nowhere to add these back. When I try … (read more)

Something happened that took away my 'get messages' button and my 'write' button and the others that used to be there.

I can find nowhere to add these back. When I try to adde them back in view-toolbar-toolbar settings, 'SAVE' is greyed out.

Either I am a real dumb user or this is a real dumb bug that cropped up today.

I have no way to get messages or write one now.

MACOS Tahoe 26, 140.3.0esr (aarch64)

Asked by srd-ann-arbor 2 weeks ago

Last reply by srd-ann-arbor 32 minutes ago

Error after trying to import

Hi I have just reloaded Thunderbird onto my laptop after installing a new hard drive. It worked Ok until i imported an account and now get this error message even if I un… (read more)

Hi I have just reloaded Thunderbird onto my laptop after installing a new hard drive. It worked Ok until i imported an account and now get this error message even if I uninstall and reinstall.

That appears in a box and thats it.

Cheers Jim

Asked by JIm Gibson 2 hours ago

Last reply by JIm Gibson 44 minutes ago

OPEN : no messages fetched from imap server - "your message was sent, but a copy could not be placed in "Sent" folder" due to network or file access issues."

Hi, I recently set up TB with one imap account. All fine. I set up a Local Folder as well - mainly to store bulk of old mails. Then after couple of days, when I sent a m… (read more)

Hi, I recently set up TB with one imap account. All fine. I set up a Local Folder as well - mainly to store bulk of old mails.

Then after couple of days, when I sent a message, the system warned me: "your message was sent, but a copy could not be placed in "Sent" folder" due to network or file access issues. Place a copy in local folder instead?"

I recognized, that also, while my account/server seems to connect, no emails at all are fetched from the server actually.

I think there's a strange problem TB internally with ... file access? How to repair?

UPDATE : I checked my TB profile folder, and found the "ImapMail" folder's properties (Win10) showed "read-only". So I closed TB, removed the "read-only" from folder and contents, and restarted TB. But issue persisted. I went back to "ImapMail" folder in my profile - and found it marked "read-only" again. So seems TB itself set it to "read-only", it seems.

Thank you for your advice. Chris

PS:

  • Restart : nothing changed
  • run in safe mode: nothing chnaged
  • repaired folders: nothing chnaged

Asked by chRIS 2 days ago

compte msn.com

I can't access an MSN.com account, but I managed to do so with two other accounts. I've already deleted it twice and tried again, and the password is correct. Can you hel… (read more)

I can't access an MSN.com account, but I managed to do so with two other accounts. I've already deleted it twice and tried again, and the password is correct. Can you help me?

je n'arrive pas a accéder a un compte msn.com pourtant j'ai réussie avec 2 autre compte.j'ai deja supprimer 2 fois et réessayer et le mot de passe est correcte. pouvez vous m'aider ?

Asked by kat 1 day ago

Last reply by kat 1 hour ago

Unable to remove a selected language in Thunderbird

In Thunderbird's Settings under "Language & fonts, Choose the languages used to display menus, messages, and notifications from Thunderbird" I have selected Danish an… (read more)

In Thunderbird's Settings under "Language & fonts, Choose the languages used to display menus, messages, and notifications from Thunderbird" I have selected Danish and English. Now I would like to remove English, because my folder pane is displayed in English, even though I have selected Danish as the first language (I am from Denmark). But I cannot remove English in Settings, only move Danish or English up or down. I cannot click on the Remove check mark, neither for Danish nor English. Does anyone know why?

Asked by Bo 2 hours ago

Microsoft login fails due to missing information sent

Hi all, I cannot log in with a certain work account in Thunderbird any more, due to a failure that occurs during the OAuth process (error 530084). While checking inter… (read more)

Hi all,

I cannot log in with a certain work account in Thunderbird any more, due to a failure that occurs during the OAuth process (error 530084).

While checking internally, we noted that the login information that Thunderbird is providing does not provide the Device Platform, state or identifier. I assume that this is data obfuscation done for privacy reasons but is there a way to disable it for on a device, specific account etc.?

Thank you for the assistance in this matter.

Asked by Johan Viljoen 2 hours ago

How to move Thunderbird from Win10 PC to Win11 PC and new mail service provider while keeping the old mails

Hi, I have used Thunderbird on a Win10 PC against a first mail service that now has been closed. I have to move to a Win11 PC and second mail service. How and what are … (read more)

Hi, I have used Thunderbird on a Win10 PC against a first mail service that now has been closed. I have to move to a Win11 PC and second mail service. How and what are the best steps to make this moves and keep my old mails in Thunderbird? Best regards Thunderbird fan

Asked by uno.lidvall 1 day ago

Last reply by uno.lidvall 3 hours ago

in the last couple of days thunderbird has stopped showing emails from one particular account.

in the last couple of days thunderbird has stopped showing emails from one particular account. Inbox is only showing messages up to yesterday, and all mail is only showin… (read more)

in the last couple of days thunderbird has stopped showing emails from one particular account. Inbox is only showing messages up to yesterday, and all mail is only showing to the day before (?). The messages are on the proton webmail inbox ok, and are received by the proton mail app on my phone. I have not changed any settings, and it worked perfectly before now

Asked by kmcbride 3 hours ago

More lines in title of appointments

Hi, I found an entry in the "thunderbirdmail.de" forum from 2005, where they discuss the option of using userChrome.css for changing the number of lines in the title of a… (read more)

Hi, I found an entry in the "thunderbirdmail.de" forum from 2005, where they discuss the option of using userChrome.css for changing the number of lines in the title of an calender appointment.

My problem is, that if the text of the title is really long, thunderbird will not enlarge the title window (more lines), so I can see the whole text (as in Outlook - from where I just changed to Thunderbird a few weeks ago).

The entry into the userCrome.css (as suggested in the forum)

.calendar-color-box .event-name-label {

   white-space:  break-spaces !important;

}

is not working (even I changed the "toolkit.legacyUserProfileCustomizations.stylesheets" to "true").

Can you help me with that issue?

Best reagrds

Gerd

Asked by g.essl 3 hours ago

Bin folder now showing as Trash.

My Bin folder in one of my Email addresses is suddenly showing as Trash instead of Bin and contains Mail I've deleted but I can't delete it permanently, they keep returni… (read more)

My Bin folder in one of my Email addresses is suddenly showing as Trash instead of Bin and contains Mail I've deleted but I can't delete it permanently, they keep returning.. Bin is still there but it's showing in Italics and is empty How can I rectify this please.

Asked by tinyf 3 hours ago

Message Thunderbird curieux

Bonjour, Quelle belle âme pourrait me dire pourquoi je reçois toutes las 30" le message Thunderbird : "la connexion au serveur pop.free.fr a été réinitialisée"? Merc… (read more)

Bonjour, Quelle belle âme pourrait me dire pourquoi je reçois toutes las 30" le message Thunderbird : "la connexion au serveur pop.free.fr a été réinitialisée"? Merci et cordialement. Olivier

Asked by Olivier 3 hours ago

How to disable the donation webpage/screen

How do I disable the donation webpage that opens (in Thunderbird) automatically? A common suggestion is to disable the start page: https://support.mozilla.org/en-US/ques… (read more)

How do I disable the donation webpage that opens (in Thunderbird) automatically?

A common suggestion is to disable the start page: https://support.mozilla.org/en-US/questions/1226585 https://support.mozilla.org/en-US/questions/1520014 https://support.mozilla.org/en-US/questions/1515838 https://support.mozilla.org/en-US/questions/1507571 That option is already unchecked.

Some seem to be suggesting that this page opens when an update happens: https://support.mozilla.org/en-US/questions/1512477 There was no update installed lately.

Asked by niko.o.generic 1 month ago

Last reply by niko.o.generic 4 hours ago

attachments inside mail

hi, Just discovered that when i send an image with "attach" it is shown inside the mail. Not what i was hoping for - i wanted the receiver to clic on "attach" or somethi… (read more)

hi, Just discovered that when i send an image with "attach" it is shown inside the mail. Not what i was hoping for - i wanted the receiver to clic on "attach" or something like that, to see it without text. i imagine their is a setting for this.

Asked by bordeauxrouge 16 hours ago

Last reply by bordeauxrouge 4 hours ago

Attachments not being received in Thunderbird when email sent to Gmail from iPhone

I use Thunderbird on my desktop computer as email client for a Gmail account. One person who regularly emails me uses an iPhone. The message comes through but the attach… (read more)

I use Thunderbird on my desktop computer as email client for a Gmail account. One person who regularly emails me uses an iPhone. The message comes through but the attachment does not. If I go directly into the Gmail account via Firefox the attachment is there. How can I get the attachment to come through from Gmail? I have no problems with similar emails coming from other correspondents.

Asked by kelandjennie 10 hours ago

folders

I clicked on something wrong and now I have a new "trash" folder as a subfolder under the "sent" folder. I cannot delete it and all my trash goes into it. The old one is … (read more)

I clicked on something wrong and now I have a new "trash" folder as a subfolder under the "sent" folder. I cannot delete it and all my trash goes into it. The old one is still where it is supposed to be and stays empty. How can I delete the new one and send all my trash to the old one where it belongs?

I have no idea what I clicked on that created this problem.

Thanks for any help.

Asked by ernesti 12 hours ago