Firefox Support Forum

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output mentions "Exiting due to channel error." I have not been able to find a way of increasing output verbosity.

$ ls -1 ~/.mozilla/firefox/Crash\ Reports/submitted bp-ae94ba15-6c3a-4479-bb81-ac4850220121.txt bp-be228ec2-dda3-4ec0-83b0-aa25a0220121.txt bp-f652f9d5-7e2b-45af-9804-1b43c0220121.txt bp-f83fe60a-7439-4ed5-ae61-4e44b0220121.txt

$ firefox

1. 1. 1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

ExceptionHandler::GenerateDump cloned child 20567 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error message. windows 10 firefox version 92

https://imgur.com/a/L0JnN4P

picture crash report

So this started with Chrome, the browser just stopped loading, it would open but I could never get a website to open. So I changed to Foxfire, and it worked fine. Now it is doing the same thing. I open the browser, but no web pages will open. I have uninstalled and reinstalled, restarted my computer, run countless Norton scans, my computer is just a year old, I am online and I've used all the troubleshooting devices I can find. I don't know what is going on and could really use some help. The only error I get is 'Timed out'.

The connection has timed out

An error occurred during a connection to support.mozilla.org.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

When I am already on a website and try to search a new website in the search bar it opens a new tab. Is there a option to search in the same tab? I already tried browser.search.openintab in the about:config. And after restarting the browser that didn't work.

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that today's update would fix this but it did not.

As suggested, I un-checked the DRM Content box but that did not resolve the issue. Nor did disabling the Widevine plug-in. When I did that, I receive the message, "You must enable DRM to play some audio or video on this page.. When I click the Enable DRM button, I see the same spinning red circle.

Since I have no issues watching Verizon TV on Chrome, this appears to be a Firefox/Widevine issue. Hopefully, it will be resolved shortly.

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In troubleshoot mode I can download files. However by a process of elimination it is not caused by hardware acceleration, addons or extensions or my avast antivirus. This is really troublesome and I really need to download a lot for work. Performing a refresh every couple of weeks is not the solution.

This problem has been around for at least two years now.

I saw this posted: (A) Right-click context menus, toolbar drop-down panels Starting in Firefox 89, these would flip to a dark background if the text on the inactive/background tabs was white or light. Firefox 96 has extended this adaptation to more parts of the browser. As far as I know, the only built-in way to avoid this is to change your toolbar theme to one with dark text on the inactive/background tabs. (The other way is the not-officially-supported userChrome.css file route.)

OK, I have been using a "not-officially-supported userChrome.css file" for quite sometime. Every 4th or 5th update (sic) screws it up. Apparently the latest (96.0.2) "looks" at my toolbars, makes an (erroneous) assumption and turns the main part of the home screen to black.

Not useful!

Suggestions to override Firefox's (less than helpful) assumption?

Hi, I can't install Firefox and I don't know what's going on here.

Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop and the next day when I was going to use Firefox, it didn't load any pages. Edge was working fine, Chrome was working fine, but Firefox was not working. Trying to fix the problem, I decided to uninstall Firefox and installing it again. In order to clean even more the previous installation, I even manually deleted the C:\Program Files\Mozilla Firefox folder to remove all possible traces. I restarted the laptop and downloaded again the Firefox installer. I don't know how, but the installer detected that I had already installed Firefox before. I unchecked restart Firefox and hit the button to continue with the installation. After this, was impossible to install Firefox again. I got a message saying that the installation cannot continue because the VCRUNTIME140_1.dll was not found. The message said that this problem can be fixed by reinstalling the program, but that is not true, everytime I try to reinstall it, I get again the VCRUNTIME140_1.dll error.

After this, the installation stops and the Firefox icon appears on the desktop, but it doesn't install properly the software and when I open it, I cannot browse the Internet.

Do you know what's going on here and how to solve this?

Cheers

I've recently noticed that some icons on websites are showing up as "asian" characters. I haven't knowingly changed any settings, gone to any strange sites, nor added any extensions. I've tried clearing the cache and even removed and reinstalled firefox and the few extensions I use, which are the common ones like adaware,etc. Nothing has seemed to work. The icons range from ones that link to facebook, twitter, etc to the search icon. If I inspect the icon it says the font is "MingLiU_HKSCS" I've checked the setting and it says the font is times new roman and even unchecked the box that says "Allow pages to choose their own fonts, instead of your selections above" but neither seems to work. Thanks for your help

I do not wish to see advertisements for Mullvad on my Private Browsing new tab pages. But I can't even seem to opt out of them, as they remain even after searching "Sponsored" in about:preferences and unchecking all the applicable boxes. uBlock Origin also seemed unable to remove them, even with a custom filter and after enabling it on about-scheme.

So I went to fix it with userchrome CSS, by adding the following to a file named userChrome.css inside a folder named chrome inside my profile folder (after setting toolkit.legacyUserProfileCustomizations.stylesheets to True):

[code] /* Remove advertisements for Mozilla VPN */ @-moz-document url(about:privatebrowsing) { .promo { display: none !important; } } /code

However, even after restarting the browser, these advertisements are still present.

What am I doing wrong?

Screenshots are downloaded as .png files. I am constantly using Paint to convert them to a .jpg file so they can be attached/uploaded where .png files are not accepted. How can I change settings in Firefox so Screenshots are downloaded as a .jpeg file?? Is it possible to have screenshots download as a .pdf file also??

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadresses, emaoilclient, not to, avail. Examples are Ryanair, Via Michelin aso.

Can we add our own options for "what should firefox do with this file" while downloading?

I want to open all .pptx, docs and .xlsx files to open on office viewer page online before downloading. (https://view.officeapps.live.com/op/view.aspx?src=)

If we insert the link in the field after src, it opens the doc on the browser itself.

Please help me

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same distros ( linux mint 20.3 ) radeon video cards , amd family cpu's This machine is AMD FX(tm)-6300 Six-Core Processor × 6 the video card atm is AMD PITCAIRN (DRM 2.50.0, 5.4.0-94-generic, LLVM 12.0.0) though i had the same crash issue with a nVidia graphics card. Memory is Corsair and the memtest86 reports no errors. This is where i get a bit lost. Memory issues or hardware defects might explain this but where's one to begin ? Trouble is , no other application ever crashes and it's rock solid. So is FF to point a finger at or something else ? That's the objective of me submitting this report. Try to find out what's really at fault here and fix it.

The crashes happen at all times. It can also be right at starting FF and never even reaching the main window. I tried with and without the --safe-mode and it's the same that also happens.

So i submitted one of the crash reports ID: 656264f4-7867-4c55-8b36-0637e0220114

The report can be found here : https://crash-stats.mozilla.org/report/index/656264f4-7867-4c55-8b36-0637e0220114

Since there's so many i hesitate to put them all up , there's dozens since the system reinstall yesterday , i reinstalled the whole OS again yesterday to try to get rid of the bug. Any help to solve this once and for all will be highly appreciated . :) thanks for reading

FuzzyTheBear

Hi,

When in a windows 11 (AD connected) Firefox is installed from Ms Store it can't access it's icon when a link is created to desktop by drag&drop from start menu.

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

I'm on a Windows 10 Pro PC. Actually, Firefox was working fine until today. My Firefox is up to date as of right now. I have an account with AtesMedia. I used to log in and I'd access a menu with the current time and content available "EN DIRECTO" live.

Today, when I entered, the time showing on the menu in the Firefox browser did not correspond to my Windows time setting. I tried the same access from Chrome and it has the right time setting. I can therefore easily access whatever content I select and click on.

In Firefox the time is way off by six hours (the time difference between Spain where the service content originates and my time in the U.S.). Again, the computer time is correct in the Windows settings, as I can confirm by simply flipping over to Chrome and not getting this problem.

Doing some searching, I found suggestions to go to about:config, finding the privacy.resistFingerprinting setting and make sure it is set to false. I did that, closed Firefox, restarted it, checked to see that my change persisted (it did). I then re-started a new session of the AtresPlayer, where I had to log in again to my Premium account. But, the problem was not fixed.

I still get the wrong time in Firefox. If I manually advance on the timeline by six hours, of course there are different program contents available. I can then select one and request either to continue live or begin the program from its initial start time. Either way, it works, but it is an enormous pain to go through that I didn't have to do before in Firefox.

Something has gone awry and I don't know what it is or how to fix it. Can anyone please help? Please don't tell me to set privacy.resistFingerprinting = false -- I have already done that and it doesn't work. I even removed it completely and did it again from scratch. I have shut down Firefox. As I mentioned, I restarted it to make sure that my setting went into effect and wasn't cancelled on shutting down and restarting again.

After auto update from Firefox 95 to Firefox 96. If net page have some video, computer freeses and Task manager come full of processes (over 20) c:\program Files\mozilla Firefox\minidump-analyzer.exe c:\windows\system32\conhost.exe.

Same happened if i load some youtube video page. Only way to correct this problem is downgrade to version 95 and disable auto update.

How i can restore my bookmarks from new version to old one ?

Windows version is server 2008 R2