Running 52.9.0esr on Windows XP

I'm trying to install version 52.9.0 of Firefox on windows XP. The file available here does nothing when I run it. Windows doesn't show any dialogues or give errors. Noth… (read more)

I'm trying to install version 52.9.0 of Firefox on windows XP. The file available here does nothing when I run it. Windows doesn't show any dialogues or give errors. Nothing happens. When I check on Taskar, I can see the CPU activity go up, but the installer doesn't appear as a process. This is where I'm downloading the setup file from: [http:// https://archive.mozilla.org/pub/firefox/releases/52.9.0esr/win32/en-US https://archive.mozilla.org/pub/firefox/releases/52.9.0esr/win32/en-US

Asked by eugbug1 1 hour ago

Last reply by eugbug1 1 hour ago

Bookmarks

Dell just installed the Win 11Pro and a new security system on my PC. My Bookmarks disappeared. Can you help? The Recover Bookmarks instructions don't work, or I'm not … (read more)

Dell just installed the Win 11Pro and a new security system on my PC. My Bookmarks disappeared. Can you help? The Recover Bookmarks instructions don't work, or I'm not following the instructions.

Asked by harry.shortland 1 hour ago

My C hard drive is full. How can I get Firefox to run from the D drive?

My C hard drive is almost full. How can I get Firefox to run from the D drive? I tried copying the files there but it would not run. Do I need to edit something in the Re… (read more)

My C hard drive is almost full. How can I get Firefox to run from the D drive? I tried copying the files there but it would not run. Do I need to edit something in the Registry? I'm using (for as long as I can) Win 10 on a Dell desktop. Latest version of Firefox is installed.

Thanks for any assistance.

Asked by denaf1 1 hour ago

Need to Confirm Authenticity of Browser Data

I am in a situation where I need to prove that my browser data has not been tampered with. How can I do this? So far, I have only been able to locate my places.SQLite fil… (read more)

I am in a situation where I need to prove that my browser data has not been tampered with. How can I do this? So far, I have only been able to locate my places.SQLite file, but it is hard to prove that nothing has changed within the file.

Asked by Times Lapsed 1 hour ago

Firefox not working - Secure Connection Failed

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed t… (read more)

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

Asked by ericbates 2 hours ago

Feedback on Recent Browser Stability Issues

Dear Mozilla Team, I’ve been a loyal Firefox user for over 15 years, and it’s been my go-to browser for both personal and work-related tasks. However, recently I’ve enco… (read more)

Dear Mozilla Team,

I’ve been a loyal Firefox user for over 15 years, and it’s been my go-to browser for both personal and work-related tasks. However, recently I’ve encountered persistent issues where several websites—especially work-related ones—have stopped functioning properly. I’ve tried troubleshooting steps like clearing the cache, allowing cookies, and disabling tracking protections, but the problems persist.

Reluctantly, I switched to Google Chrome as it currently offers better stability, but it’s been hard to abandon Firefox after so many years. I truly value Mozilla’s mission and privacy-focused approach, and I’d love to return if these issues are addressed.

Could you please look into these compatibility problems? I’d appreciate any guidance or updates on fixes. Thank you for your hard work—I hope to support Firefox again soon.

Best regards, Gustavo

Asked by Gustavo Velez 3 hours ago

Lost notifications, chatbox ability and formatting for quick reply message box on a website I use daily.

DISREGARD-Fixed, it was a Firefox Extension messing everything up. Lost notifications, chatbox ability and formatting for quick reply message box on a website I use dai… (read more)

DISREGARD-Fixed, it was a Firefox Extension messing everything up.


Lost notifications, chatbox ability and formatting for quick reply message box on a website I use daily. (https://escapefromreality.forumotion.co.uk/forum) Also lost the scrolling bar across the top of the page that took me to a particular place.

No other Firefox users there are having this issue. I don't know whether a Firebox update took place or what. I was off the computer for about 5 days and when I went back to the website I was having the issues. I was using Adblock but don't know if something happened with them or not, it had worked perfectly previously. I disabled the Adblock but still no change.

Asked by Jenn 8 hours ago

Mozilla doesn`t work

Hello! I would be very grateful if you could help me figure it out, the browser suddenly stopped working, does not open any tabs, just a blank screen, does not open set… (read more)

Hello!

I would be very grateful if you could help me figure it out, the browser suddenly stopped working, does not open any tabs, just a blank screen, does not open settings, some buttons simply do not respond at all. I cleaned the SScleaner yesterday, but I did not select anything special there, it was a basic regular cleaning that the program offers.

How do I fix this? reinstalling does not help, the browser still does not work

Asked by Diana Radchuk 4 hours ago

Opening a site as a "popup" window ( no toolbars, menus etc.) ?

Hi, I'm using FF (128.8.0esr) on Debian testing. Is there a way to open a site as window w/o any toolbars/menu etc. , preferably from the command-line, some magic switc… (read more)

Hi,

I'm using FF (128.8.0esr) on Debian testing.

Is there a way to open a site as window w/o any toolbars/menu etc. , preferably from the command-line, some magic switch?

This thread https://tinyurl.com/24b5q2t2 discusses the "ssb" switch but it's not available in this browser.

Thanks

Asked by jt1122 5 hours ago

Short bookmarks toolbar

I just changed to a new laptop. On my old laptop, the favorites bookmarks toolbar was on a separate line from left to right. On my new laptop, this toolbar is on the sa… (read more)

I just changed to a new laptop.

On my old laptop, the favorites bookmarks toolbar was on a separate line from left to right.

On my new laptop, this toolbar is on the same line with the URL. So there is only room for 6 bookmarks. (See screenshot)

How can this be changed to 2 separare lines?

Asked by Walter Van Regemortel 5 hours ago

cookies and calendar not working

My calendar is not syncing properly on my iphone15 and Mac os laptop, google ask has the triangle in calendar it ask me to sing in I do, then says not working as cookies … (read more)

My calendar is not syncing properly on my iphone15 and Mac os laptop, google ask has the triangle in calendar it ask me to sing in I do, then says not working as cookies diabled

Asked by Kiley Pearson 6 hours ago

audio routing

Recently I have not been able to route the audio to external (wired) speakers when streaming music. The audio comes through the computer just fine. I have also tested s… (read more)

Recently I have not been able to route the audio to external (wired) speakers when streaming music. The audio comes through the computer just fine. I have also tested streaming music on other browsers and the audio does go to the external speakers without an issue.

How do i get the audio back to me external speakers?

Asked by prasmuss 8 hours ago

Video and audio on you tube

On you tube now. Unable to see any video or hear any audio regardless of channel or stream I pick. Works fine in Chrome

Asked by gbreniak 10 hours ago

Firefox crashing immediately after install, won't open

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple time… (read more)

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

Asked by ckennah 1 day ago

Last reply by ckennah 10 hours ago

Accounts

Hi good morning My name is Douglas and I am new to use this service I'm on my windows HP laptop and it asked me to create a Mozilla account as I could created my Mozilla … (read more)

Hi good morning My name is Douglas and I am new to use this service I'm on my windows HP laptop and it asked me to create a Mozilla account as I could created my Mozilla account it accepted everything and then when I needed to change my information that I had already included in and it accepted when I went back to change that it blocked me out of my account I do not know how to get in to I don't know how to unlock my account can you please help me or show me how to unlock my account thank you very much it's greatly appreciated

Asked by Douglas Moten 11 hours ago