Messages lack chronological order of reception, though I have indicated that I want received order.

I have not received a reply to my question, and so, I am posting a variation. Suddenly, messages I receive lack chronological order of reception, though I have indicated … (read more)

I have not received a reply to my question, and so, I am posting a variation. Suddenly, messages I receive lack chronological order of reception, though I have indicated that I want received order. Old messages and new messages are mixed. What do I need to do so that all received messages are in chronological order, as they always have been?

Asked by Jamesrsamec41 8 hours ago

Last reply by Jamesrsamec41 10 minutes ago

Thunderbird event times are moved back one hour?

For some reason, when I add a new event to one of my Thunderbird calendars, it shows up an hour later when I reopen Thunderbird. For example: 1) create a new event at 9a… (read more)

For some reason, when I add a new event to one of my Thunderbird calendars, it shows up an hour later when I reopen Thunderbird.

For example: 1) create a new event at 9am and sync 2) close Thunderbird 3) reopen Thunderbird 4) event is at 10am

The native iOS calendar app still shows it at 9am, as does the web interface for the calendar provider (Hetzner webhosting). Once the times are shifted, they stay consistent, but the issue happens again if I try to edit the time an hour back.

I have verified that I am using the New York timezone everywhere.

I have an Outlook calendar in Thunderbird as well (using the Owl plugin), but it doesn't seem to have this issue.

Any thoughts? Thank you!

Asked by dmitri3 1 day ago

Last reply by dmitri3 17 minutes ago

Strange duplicate file when copying Thunderbird prifile

I'm trying to copy an older Thunderbird profile so i can add it to my Thunderbird installation on a new computer (where I already have a profile and a bunch of mail). Wh… (read more)

I'm trying to copy an older Thunderbird profile so i can add it to my Thunderbird installation on a new computer (where I already have a profile and a bunch of mail).

When I copy it, near the end of the copy process I get this strange  message: "Replace the file 'Inbox.msf"? An older file with the same name already exists in 'mail.cyberacc.net'.

Original file: 143.3 kB. Last modified 2014-08-22 12:57:00 Replace with 122.2 kB. Last modified 2014-08-23 23:08:25

Curiously, no accounts from mail.cyberacc.net show up in my accounts sidebar. Under 'Account Management' it shows as 'XMPP - nn@cyberacc.net'

How can two files with the same name but different dates exist in the profile? What should I do in response to this prompt? Cancel? Skip? Replace?

Thanks

Copying from Lenovo x120e running Fedora 24 and Thunderbird 52.2.1 (64bit) Want to add to Thunderbird 128.13.0esr (64-bit) on Dell XPS 9315 running Fedora 42 Workstation Edition

Asked by firefoxeric 28 minutes ago

Folder update is randomly very slow when downloading messages.

My Thunderbird (version 115.12.2) is running on a Windows 11 system. My profile has multiple accounts configured as IMAP to multiple email services. I also have the Statu… (read more)

My Thunderbird (version 115.12.2) is running on a Windows 11 system. My profile has multiple accounts configured as IMAP to multiple email services. I also have the Status Bar and Activity indicator enabled. Randomly, both indicators will show busy for an extended period of time. When I view this in the Activity Manager I see one or more folders hung for 10 or 20 minutes downloading one message out of several. This occurs in multiple accounts and servers.

I have researched this and attempted the fixes presented. I have cleared the cache files and compacted and rebuild email folders as suggested, but the slow update still occurs.

Then I decided to try and capture a ProMon.exe trace to see what is happening. What I found was Thunderbird.exe was spending all of the time while hung access the following file: C:\Users\MyUser\AppData\LocalLow\Intel\ ShaderCache\4a5eb0e65e559fc08e65ecb2fa9d650817ae895582a7a7ede162866d3e47a05a, like it was stuck in a loop.

When Thunderbird is operating normally, it is accessing this file but only for short period of times. Research says that it is ok to delete the files in this folder. I did that and it seemed to help for awhile. But it started happening again.

Does anyone have any idea what could be causing this? Is there a Windows thing to look further into? Any help would be greatly appreciated.

Asked by John Spitzer 5 days ago

Last reply by John Spitzer 1 hour ago

Header

I'm looking for an Android email client that only shows the headers and optionally shows/download the body of the email and any attachments. The reason is that this way I… (read more)

I'm looking for an Android email client that only shows the headers and optionally shows/download the body of the email and any attachments. The reason is that this way I can save space on my phone while maintaining the convenience of a mail client. I read that K9-Mail, now integrated with Thunderbird, has this selectable feature. Is this true? If so, I'll proceed with installing Thunderbird.

Asked by fare.s 1 hour ago

Mails will not open in Mail-Window

Hi! When I click on an Email in the Email-list it will not open in the Mailwindow. Also it will not be marked as read. Same thing with doupleclicking the Mail. It will o… (read more)

Hi!

When I click on an Email in the Email-list it will not open in the Mailwindow. Also it will not be marked as read. Same thing with doupleclicking the Mail. It will open the Mail-Tab but it is empty and the Mail is still marked as not yet read. New Mails are downiaded and appear in the Maillist. I´m using Thunderbird 141.0 in Windows 11.

Help...!!! ;-)

Asked by m.preu 1 hour ago

emails moved from inbox to a folder returned to the inbox

I've been using Thunderbird email for a few years. I use many folders to organize my emails. Recently, when I attempted to move emails from my inbox to a folder, the e… (read more)

I've been using Thunderbird email for a few years. I use many folders to organize my emails. Recently, when I attempted to move emails from my inbox to a folder, the emails returned to the inbox. It doesn't happen with all the folders, but it is happening more frequently.

What can I do to fix this?

Asked by jamiegarde 1 day ago

Last reply by jamiegarde 3 hours ago

Thunderbird open when I skip password prompt for more than 4 times

Thunderbird open when I skip password prompt for more than 4 times. I password protect thunderbird & when I try to open it's prompted for password BUT when I skip it … (read more)

Thunderbird open when I skip password prompt for more than 4 times. I password protect thunderbird & when I try to open it's prompted for password BUT when I skip it by click on X for more than 4 times Thunderbird opened & I'm able to mail & read mail. It's a security bug so please fix this.

Asked by anirban12357 1 day ago

Last reply by anirban12357 2 hours ago

Why does it take 30 minutes or more before Thunderbird downloads the new messages for the day (win10)

Why does it take 30 minutes or more before Thunderbird downloads the new messages for the day. Most of the time Thunderbird will not download new message for 30 minutes o… (read more)

Why does it take 30 minutes or more before Thunderbird downloads the new messages for the day. Most of the time Thunderbird will not download new message for 30 minutes or more. And some times it will let me know i have new messages and not download them Pleas help. I must have missed some indicator

Thank You Richard Merrell <redacted>

Asked by rnmerrell 1 week ago

Last reply by rnmerrell 6 hours ago

Location for saving attachment changes

As an editor I get a lot of emails with attachments, mainly text files (.txt) and images (.jpg). I save them in a folder structure year/issue, so 2025/001, etc. When I h… (read more)

As an editor I get a lot of emails with attachments, mainly text files (.txt) and images (.jpg). I save them in a folder structure year/issue, so 2025/001, etc.

When I have a bunch of emails and want to save the attachments, it seems Thunderbird does not remember the location I selected last. Only when I have two emails in a row with the same type of attachment (.txt) does it remember. But in many cases I have multiple attachments and select Save All, and then the location is often one level higher than the last folder and sometimes somewhere else, although likely a folder I have used before but longer ago.

What is the logic behind the folder selection when I select Save or Save All?

Thanks!

Asked by jerry1 10 hours ago

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I keep getting this message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the m… (read more)

I keep getting this message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." every time I log in, try to delete an email that has already downloaded, and every time I click get messages to download messages.

No messages have been downloaded since two days ago. I did go on the web version of my email and deleted all emails from that time period in case there was a virus so it's not that. I strangely started when I ignored the compact folder message sever times. I did however try to compact the folder from the file menu, as well as cleared the cash and emptied the trash.

I made sure I had the latest update as well. I am thinking the software is corrupt at this point.

Asked by awm33 3 days ago

Last reply by awm33 21 hours ago

Switching internet providers?

We are about to switch from one internet provider to TMobile. Will I have to do anything in order to maintain my email through Thunderbird? I am clueless. After many mont… (read more)

We are about to switch from one internet provider to TMobile. Will I have to do anything in order to maintain my email through Thunderbird? I am clueless. After many months, I just got Thunderbird working again and don't want to lose it!

Asked by jmillsp1 1 day ago

Last reply by jmillsp1 22 hours ago

Les emails que j'envoie arrivent comme spam chez les destinataires

Les emails que j'envoie arrivent comme spam chez les destinataires. Il s'agit de destinataires avec qui j'ai des contacts quotidiens depuis plusieurs mois et c'est la pre… (read more)

Les emails que j'envoie arrivent comme spam chez les destinataires. Il s'agit de destinataires avec qui j'ai des contacts quotidiens depuis plusieurs mois et c'est la première fois que cela fait ça. Mon adresse mail est en gmail.com

Asked by js.lheritier 1 day ago

since Thunderbird did automatic update 140, messages only show time of reception, all the rest is blank

since Thunderbird did automatic update with version 140, messages only show time of reception, all the rest is blank there is a reply from someone with same problem sayi… (read more)

since Thunderbird did automatic update with version 140, messages only show time of reception, all the rest is blank

there is a reply from someone with same problem saying run "repair" but I do not find this option

Asked by andrew.jameson 4 days ago

Last reply by andrew.jameson 1 day ago

un for a month, then all of a sudden all inbox mail goes to trash folder, but not with the name of the sender - it is my name as the sender (no filters, no Norton?) [was i KNOW I HAVE ASKED THIS BEFORE AND I NEED A NEW ANSWER AS TO WHY IT IS HAPPENING]

Hello I have asked this before but i did not get an answer i could use i did get an answer but it did not work. So i am asking again. I can run Thunderbird for … (read more)

Hello I have asked this before but i did not get an answer i could use i did get an answer but it did not work. So i am asking again. I can run Thunderbird for like a month and then all of a sudden all inbox mail goes to trash folder abut not with the name of the sender with my name as the sender I have reinstalled several times i have changed my security gone from 64 it to 32 bit removed some add ons or extensions. Now it is run from Comcast email and that is correct as far as i know. Not sure i have it filtered correctly i am stumped please help me here . every time i d reinstall i need to put back manually all my contacts and that takes forever . Please i have even disabled Norton antivirus for 1 hour and it was doing this with windows explorer as well so please I know i asked this before but nothing worked. I hate to stop using Thunderbird but if this keeps happening i may need to. the only extensions i have in Thunderbird enabled are emojis, config button, restart, and ublblock. Not sure how to get to filters and change any thing. Thanks Please i need help thanks upset Thunderbird user

Asked by Mary 2 weeks ago

Last reply by Mary 1 day ago

How to paste formatted text when composing in Thunderbird?

Whenever I try to paste formatted text from the clipboard into a compose window it only pastes as plain text. Is there a setting that controls this? I have Thunderbird … (read more)

Whenever I try to paste formatted text from the clipboard into a compose window it only pastes as plain text. Is there a setting that controls this?

I have Thunderbird 141 on macOS 15.6. In Thunderbird settings, I have Composition settings set to "Both HTML and Plain Text" but I also tried with "Automatic" and "Only HTML" to no avail. I also tried pasting from different programs, Word, Pages, a rich text document in Text Edit etc. But it always defaults to plain text.

Any help much appreciated!

Asked by Jan 1 day ago

Last reply by Jan 1 day ago