Thunderbird Community Forum

Hello community,

at my place of work no one can send or receive mail anmore using Thunderbird. The problem suddenly appeared last monday. No changes regarding the network or settings in Thunderbird happened prior to this.

Here's what I tried so far and things I can rule out:

• same problem appears on all devices (desktop and laptop PCs) in our office
• our work mail server is online and working, I can access everything using the webmail-interface in the office network
• new installation of Thunderbird without any profiles and fresh account confguration doesn't solve the problem
• I can connect to our mail provider and send and receive mail when using my home network or my personal phone hotspot
• I can connect to my private mail provider using Thunderbird while in the office network
• troubleshooting mode doesn't solve the issue
• renewing the internet connection on our router temporarily/once allowed some devices to receive mail
• pinging the mail server (mailserver.[workdomain].de, no specific port) via command line was successful while Thunderbird was unable to connect to the mail accounts

IMAP-Log returns the following error codes:

• D/IMAP URL failed with code 0x804b000e
• D/IMAP URL failed with code 0x804b001e

I would be glad if somebody could help me out. If you need any more details I'll provide them. Thanks in advance!

i can still see my email folders but these popups appear for each email account in thunderbird (mac osx high sierra) never saw them before so seems something has been compromised? tried to screencap but it's only showing about: url but urls zip by and was able to catch the url a few times earlier but not now.

my accounts are valid this is a new problem just appearing for first time ever

"thunderbird is up to date" for mac os x high sierra

Hi, I have a Yahoo account in Thunderbird. Every time I try to create a folder, it doesn't appear immediately. I have to close Thunderbird and reopen it to see the new folder on my folder list. This doesn't happen with other email accounts, like Gmail or NetworkSolutions, only with Yahoo.

Thank you for any information on how to correct it, or whether other people are having the same problem.

I recently bought Windows 11 a Friend loaded 11 and Thunderbird for me! Not all of Thunderbird transfered, I'm missing 8 t0 10 separate folders and all of my Email address! Can you help me! Thanks Danny Dimperio

Over the last week or so, I have received an enormous amount of scam, but no matter how many times I "train" the filter, it doesn't work.

I have just received another 3 from this site: mid:02guhjkj6-ABMcSHN6Or-JiC-000000@eu-central-1.amazonses.com, which claim to be from Madasafish Security>security@qi9adgongzenElptrum.de

I have tried on several occasions to follow the manual instructions how to deal with the spam, but I find it so log-winded that my non-techie brain, which is not wired for these kind of things, gets tired and I give up. If anyone has a more intuitive approach how to deal with this, I would be very appreciative. I have marked sites multiple times as spam, but the spam control ignores me!

PRELUDE: I have Thunderbird (TB) Version 152.0.1 (64-bit)

I have 45+ email addresses, some at various different domains, 8 (was 10 yesterday) Email accounts with Shaw that was taken over by Rogers. It's been a nightmare. I now have TB working almost as it should, and am use to but, one account has issue.

ISSUE:

In the Inbox column, every email address has it's sub folders except one. For example

• Normal Bob< >< >< >

< > Inbox Drafts Templates Sent Archives

Thunderbird Send message Error Sending of the message failed An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. For more info, go to https://support.google.com/a/answer/3221692 and review RFC 3207 specifications. ffacd0b85a97d-47aa0f2186bsm33992962f8f.36 -gsmtp. Please verify that your email address is correct in your account settings and try again.

Note: I could not find the suggested specifications as indicated in the error message!

I did not change anything, the sending error occurred suddenly , all my settings IMAP Mail Server Port 993 SSL/TLS OAuth2 and SMTP Port 465 are still set to default. I changed also the SMTP to an new shown default 587 but non of this settings resolved the problem

PRELUDE: I have Thunderbird (TB) Version 152.0.1 (64-bit)

I have 45+ email addresses, some at various different domains, 8 (was 10 yesterday) Email accounts with Shaw that was taken over by Rogers. It's been a nightmare. I now have TB working almost as it should, and am use to but, one account has issue.

I tried to format this so it's easy to follow, but more formatting is not available so please see the pictures attached. Pics are self explanatory, but in case, pic 1 shows 3 accounts. The address with issues is the middle address (fake-two (faketwo@there.xy). The other 2, fake-one and fake-three have all their folders.

ANSWERS to possible questions: I used a outside mail to send/receive to/from fake-two. It receives and sends Email.

Today at around 10am my thunderbird email client has just completely stopped working.

I don't see any problems reported have tried swapping from WiFi to Data and no difference.

I have multiple accounts connected to the client and all of them are not working.

Is anyone else experiencing similar or had it happen?

Frustrated that told to do this do that, and more of stuff I don't understand. Change this, Change what. No matter what how many times i change this or that nothing helps. i have a big headache, and it isn't right to put so much stupid crap that I dpn't understand at all. Nothing is simple; it's not simple. I already paid a $20.00 for a donation so I can use Thunderbird. I can't even use the freaken Thunderbird. I can't figure out what the heck who ever expects me to do this, do that, than more of the same. All I want, is to be able to use Thunderbird, transfer all my emails to Thunderbird. Use the Thunderbird without alot of crazy ass questions, that I have no answers. If this is diffcult to read imagine how I feel. It should be so difficult to use anything, but it sure is. Even writing this, what do I gain, nothing, go away, lose the money I donated for Thunderbird. I would really really appreciate any help to help me sit up this thunderbird email. I really would. Help, dispirited what can I saw. Once this note or what ever is send. It my all be in vein. Tom You can't email, because Firefox screwed that up. I don't have a freaking email right now. can be text on phone to figure out what to do my number [edited phone# from public community support forum]

I have attached a screenshot of the retention settings for the Gmail All Mail folder. This folder contains emails that have a date nine years ago. Can you tell me if I did something wrong in the retention settings?

I thought earlier today it was using the retention settings but I just checked and it is not.

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. La Nae Duchesneau [redacted]

/edited email and phone# from community support forum

Thunderbird 152.0.1 Mac

After sending on one of 4 accounts in Thunderbird (Sky Mail), the "Filter Complete" modal will not shut down.

Cancel will override.

I'd like to be able to search for a single email address in TB's inbox. Often I just need to find one email from an email address. I don't need or want to do a "saved search" I just want to reread a specific email from a specific sender. I believe I'm using the classic layout. I've looked through settings, layout, but can't find a way to do that. When I looked through the help articles, etc, all that came up w/saved search. Before one of the latest updates, I could just type in the sender's name or email address, look through all of them, then restore the inbox to list all emails by date. I'd like to be able to restore that function, is there a way to do that?