Unable to login to Netflix with Firefox
I installed Mozilla Firefox today as an alternative to Chrome. I imported all my bookmarks and history, then sat down to watch Netflix. However, I could not log into Netflix in Firefox. Just 10 minutes prior, I had been watching a show using Chrome, so I know that there is nothing wrong with my Netflix account. I began to read up on Firefox and netflix issues and feel like I have tried everything. I cleaned the memory cache (even though it was my first time trying to access Netflix on Firefox), I made sure the Widevine thing was installed and active, so Youtube works. DRM was enabled, no VPN, no extensions active, I tried troubleshooting mode and made a new profile - but no luck. It still said something went wrong. I went back to Chrome to watch some more Netflix without problems, then retried on Firefox.
Unsure what to try next. I get that I could just use Chrome, or even download Netflix. But at this point, I just want to solve the issue because it bothers me.
Thankful for any tips.
എല്ലാ മറുപടികളും (10)
Check you cooke settings.
This later versions default to not allowing Cross site cookies, so if Netflix uses another site/domain to check you out it will fail.
So Privacy and security . . . options as follows
https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection
UPDATE: Follow the above guide:
Get to Customise Tracking Protection > Advanced settings > Customised tracking protection > Cookies >
You may have to temporarily Allow all cookies
Thank you for the suggestion!
I followed the guide, turning Enhanced Tracking Protection off for Netflix. I also went ahead and allowed all cookies, but it did not help either. I was in there earlier to make Netflix an exception, but I had not tried these steps.
I would imagine you have cleared Site data and cookies?
Also I often do a [Restart] of Windows to clear it's cache [Shut down] keeps data
I have cleared all site data and cookies, and did a restart of Windows. I have been looking at something called DNS and HTTPS, however I didn't really understand what it was and how it may complicate things if I change those settings.
Just searching generally via Duckduckgo
https://help.netflix.com/en/node/470
Sorry I've no ideas at the moment, and I don't use Netflix
Thank you for trying :) I did go through the list that Netflix suggested this morning, but they asked that I wait 24h before trying again. Something I did not have the patience to do, haha.
Hopefully someone else might have a solution.
Just to clarify, are you able to log into that website or is the problem with playing video once you are in?
I cannot log into the website.
I read that some have issues with watching videos Youtube and Netflix, Disney+ etc. sometimes when using Firefox. But at least Youtube works for me, so I would assume that watching the videos won't be a problem. It is just the whole, getting access to them that is an issue :')
Can you try to login to Netflix in a Private Window?
Tried that as well, but it didn't work. I tried so many different strategies that I had never heard of, so I can barely remember half of what I did.
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