Firefox Community Forum

Receive "video unavailable" message when trying to watch Amazon Prime Video. I can view with no issues on Chrome. Amazon support hasn't come up with any answers.

If I select (highlight) one word, or a small number (~3) and right-click, the context menu will always display "Translate Selection to Dutch" as one of the options. If I select a few more, it will switch to "Translate Selection to English" (assuming that what has been selected is not English).

Example: "rouvre la porte" vs "rouvre la porte au nucléaire"

I have English (United States) [en-us] and English [en] in Settings as my "Website language". Possibly related: full page translation always defaults to English, too.

Thanks in advance.

I had my desktop computer set up so that al the text was bigger on every page website and I had a contrast theme set up that worked for my vision. But today there was an update, and now I cannot read anything in any of the tabs in the navigation bar. I also can't read any of the text in any dropdown menus for the tabs. It did not effect the size of type of web pages, but it is causing me real problems with navigation. How can I fix this?

Hi everyone,

Since the Firefox Developer Edition update 152.0beta, saving as a PDF via the print menu no longer works. Although the “Save as PDF” option is available and selected by me, the job is always sent to the laser printer (which is not supposed to print it, of course). This happens on every conceivable website, so the website itself is not the cause. (Platform: macOS Tahoe 26.5.1)

For years, generating PDFs via the print menu has worked flawlessly with FF—now I’m forced to take a detour via Safari, for example—which works correctly in the long run—but isn’t my preferred solution. I don’t think you need different browsers just to use “normal” functions. So who has recently tinkered with this FF feature?

Since I can’t find the relevant setting in the FF preferences—and a “search” on this topic has been unsuccessful—I’d like to know if there’s a solution?

Best regards, HS

I want to re-install Firefox after having re-installed Windows 11. But the installation keeps freezing or I get a message that it's already installed and just needs to be refreshed, which doesn't work either. I tried removing the Mozilla program files from File Explorer but that froze at 99% complete, although the files did show in the Recycle Bin. I definitely need help.

With Firefox 151.0.4 on Linux Mint I can login to https://www.ftb.ca.gov/myftb/index.asp with username and password, then I get the message: "You may have pressed the back button, refreshed during login, opened too many login dialogs, or there is some issue with cookies, since we couldn't find your session. Try logging in again from the application and if the problem persists please contact the administrator. " . Accessing FTB with Chrome works.

hello! moss here. so, the new BETA VPN had bugged out, and the VPN GB's do not go down, last month it was okay, but at the start of may, it didint go down, ill provide a screenshot of using my VPN while in a website i cannot access without the VPN. i have tried resetting my PC, to nothing working. I have NOT, been using the vpn often, so likely, i would assume i have 47 GB's of the firefox VPN. thank you for the help! -kimberly

I have two firefox icons on my menu bar. One has a star on it, which I understand why. Each morning the icon is blank. The other double icon is Photoshop Elements. I don't know what I did to have this happen. Is there a way to clear this up. I hope that you can clearly see what I mean with the picture I loaded. Thanks for any help

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue? Please respond [edited email from community support forum]

Foxfire updated a couple days ago, when it did it lost all my latest saved bookmarks. When I go to uninstall that maintainese package, I am denied access to do so.

Since the last few days weather.com will not work with my version of Firefox. I use 115.37.0esr version of Firefox. Since the last few days Weather.com seems like it is loading and displays the page correctly for half a second but as soon as the page appears, it disappears leaving a small message midscreen that says " This page couldn’t load - Reload to try again, or go back."

I tried turning off my adblocker but that made no difference. Anyone got any ideas? I really like weather.com. It's one of those nice websites that are like when the web was new and was just a useful thing for everyone.

I have just been on the phone with my bank after arguing with their bot!

I was having trouble on their website, so they gave me some instructions over issues I was having on their website. I followed their instructions, but the changes I made were not registered. Suddenly, a message came up on my screen from the bank telling me that my firefox is not up to date, as it was only on version 152.0. I then checked to find that Firefox has just released an update to version 152.1.

Thinking that this should not really affect my connections with my bank, I looked up this forum to find that other users have had similar problems, and when investigated, it was the banks IT departments that have been too lazy to adjust their systems to Firefox updates. I also noted that last evening we were having buffering problems on our tv, which may or not have anything to do with the update, although I read from Mozilla Support that this too can happen.

Could you please confirm that this is our problem, and that it will soon correct itself. If not, could you please let us know if there are measures being to prevent this in the near future, as although the tv is not important, it has been a little stressful having to make important transactions with the bank.

I ask this with respect, knowing full well that you have provided me with many years of an excellent free service!