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കൂടുതലറിയുക
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Wrong location

firefox1878

Just since last few days, Firefox seems to think that I'm in NL, but I'm in UK. This doesn't happen in Chrome or Edge. My IP is also in UK. I'm not using a proxy or VPN. Suggestions to fix please.

Just since last few days, Firefox seems to think that I'm in NL, but I'm in UK. This doesn't happen in Chrome or Edge. My IP is also in UK. I'm not using a proxy or VPN. Suggestions to fix please.

എല്ലാ മറുപടികളും (13)

How exactly does it think that (any app label, settings or search regionality, or devices list telling wrong geography)?

If you search your about:support page for any "region" values, what do they tell?

Google search showing Euro currency and NL suppliers , Google Maps showing me in NL. Device is a desktop - has never been outside UK.

browser.search.region and doh-rollout.home-region both GB

Internationalisation & Localisation Application Settings Requested Locales ["en-GB"] Available Locales ["en-GB","en-US"] App Locales ["en-GB","en-US"] Regional Preferences ["en-GB"] Default Locale "en-GB" Operating System System Locales ["en-GB"] Regional Preferences ["en-GB"]

Could be that the service provider you use has connected you to a server in NL

Who is you provider? Land based broadband, Mobile network or Wi-fi? etc.

I use Zen (Manchester) Reported location Mid UK I am in Cornwall :)

Google uses the location of the server, I do not use GPS etc.

Modified by amoun

Yup, Firefox seems alright, and its own region awareness is also in check.

That means Google thinks you're someplace else — they keep that on your account/session, and you can also set it manually. This is a similar question for mobile: support.mozilla.org/questions/1598549 however the recommendations apply here as well (besides the few device / system settings references)

The places to look for this on Google results are basically these:

amoun said

Could be that the service provider you use has connected you to a server in NL Who is you provider? Land based broadband, Mobile network or Wi-fi? etc.

I don't believe so, provider is EE (part of BT). Connected via FTTP broadband.

jbr said

Yup, Firefox seems alright, and its own region awareness is also in check. That means Google thinks you're someplace else — they keep that on your account/session, and you can also set it manually. This is a similar question for mobile: support.mozilla.org/questions/1598549 however the recommendations apply here as well (besides the few device / system settings references) The places to look for this on Google results are basically these:

Thanks. google.com homepage showing as UK. Also OK in Language and Region under settings. Working fine in other browsers, just not Firefox.

Is it the same if you open Google Maps in new Private Window for clean session?

No - it worked ok in private mode. I therefore had another go at clearing cache & cookies, which worked until I signed back in to Google. Was thinking that definitely makes it a Google problem, but same thing doesn't occur in Chrome even when I'm signed in.

Modified by firefox1878

I'm not sure folks here would be too familiar with their account internals so unfortunately the only advice is to check your google.com/preferences when signed in, and go to Other settings › Language and region › Results language and region and see if anything off is set there?

"Results language and region Select your preferred languages for search results. Use controls on the search results page to turn this filter on. Learn more Results language filterEnglish Results regionUnited Kingdom"

Looks ok to me.

Thanks for your efforts anyway.

That's bizarre. Do you at least see something change if you add &gl=uk at the end of the URL, e.g. instead of: https://www.google.com/search?q=pizza checking out: https://www.google.com/search?q=pizza&gl=uk if there's any change?

That corrects it to UK results for main panel, but sponsored products still NL.

This feels increasingly like a Google issue, will try asking over there. Thanks again.

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