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കൂടുതലറിയുക
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I have problems with my Orcon emails and they say it is Thunderbird.

Thunderbird Send and receive email
Irma van der Linden replied
Irma van der Linden
Irma van der Linden

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon.

Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required)

Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off

Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon. Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required) Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma
Irma van der Linden
Irma van der Linden Question owner
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Chosen Solution

Hi All

Yahoo !!! Finally Thunderbird is working again!

From the beginning I have said to Orcon that they blocked me and that it was not Thunderbird. Ofcourse they denied it but now it has been proven that I and others were right.

I would like to thank all of you very very much and being so very patient with me, it meant a lot to me.

I'll make a nice donation to Thunderbird.

AGAIN THANK YOU ALL

എല്ലാ മറുപടികളും (83)

Irma van der Linden
Irma van der Linden Question owner

Thanks

But I noticed that they still have a block on my outgoing mails. So I contacted Orcon again with screenshots.

Ed
Ed
  • Top 25 Contributor
  • Moderator

Great news! One has to wonder why Orcon didn't figure that out that much, much earlier.

Irma van der Linden
Irma van der Linden Question owner

I have told them from the beginning but they continued to deny it. Their reason: "well you can get email via the webmail so everything is working. Not our problem so it must be Thunderbird."

The problem with Orcon is that everytime I answered their email, I got another person (15 and counting) and that person didn't read the history but just filled in some info in a template and emailed it to me.

The way how Mozilla Support work is awesome! Thanks heaps.

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