Showing questions tagged:

my emails disappear for no reason, and trash can't be emptied. Why?

For the past 2 days, either my inbox is empty on startup, or if I see my messages, they disappear completely once I open any folder. Also, I have over 2400 messages in Tr… (read more)

For the past 2 days, either my inbox is empty on startup, or if I see my messages, they disappear completely once I open any folder. Also, I have over 2400 messages in Trash, and can't empty the folder. No settings or connections were changed. What gives?

Open

in den Ordnern veschwinden die mails

in den Ordnern veschwinden die mails, kommen schon mal wieder und sind dann auch mal weg.. Betrifft nur emailadresse arcor. quasi abruf bei vodafone. port und so sind ric… (read more)

in den Ordnern veschwinden die mails, kommen schon mal wieder und sind dann auch mal weg.. Betrifft nur emailadresse arcor. quasi abruf bei vodafone. port und so sind richtig eingestellt. habe auch deinstaliert und neu aufgespielt keine änderung. die konten über gmail laufen ganz normal. finde den fehler nicht.

Open

Can receive e-mail but can't send

Just installed a new hard drive and windows 11. Installed Thunderbird, which I have used for years. Began receiving e-mail right away. Have tried to send several e-mails … (read more)

Just installed a new hard drive and windows 11. Installed Thunderbird, which I have used for years. Began receiving e-mail right away. Have tried to send several e-mails but I get an error message saying mail server responded: relay access denied Please check message recipient and try again. The e-mail for the recipient is correct and I have tried to send to others with the same result.

Do not know if it is a windows error, an smtp error or a Thunderbird error. My web host gave me the proper settings for incoming and out going mail. They are the same as I had for windows 10 which worked forever.

Can you help? Thanking you in advance.

Solved 3 11

How to stop Thunderbird printing my emails

I used to just have my Canon TS6350 do my printing. Great. Now Thunderbird seems to have taken over my choice of how I print for a long while and it's driving me nuts. I… (read more)

I used to just have my Canon TS6350 do my printing. Great. Now Thunderbird seems to have taken over my choice of how I print for a long while and it's driving me nuts. It is a dreadful system. I have searched settings to no avail. Can someone advise a Geri Brit of 82 how to deal with the problem Thank you very much Kind regards Alan Jones

Open 6 5

Thunderbird denies access to Google account

I can't access to my personal Google account from Thunderbird. Thunderbird configuration is OK. Cookies authorised. e-mail account connection process goes this way: - I e… (read more)

I can't access to my personal Google account from Thunderbird.

Thunderbird configuration is OK. Cookies authorised.

e-mail account connection process goes this way: - I enter name and e-mail address - I confirm standard configuration found in Thunderbird's FAI database. - Google asks me to confirm that I authorise Thunderbird to share mail, contacts and agenda informations (I was asked my Google pwd only the first time I tried the process). - I confirm my consent - Back to Thunderbirds account configuration window, with "authentication error".

Similar failure when I try to only connect to the contact list or to my calendars (which is my initial will), also from a scholar Google account.

No change after update from 149 .0.2 to 150.0

Solved 1 41

Impossible to connect to a Google account

Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a … (read more)

Hello. Impossible to connect to an existing Google account. Neither to the "full" account, nor to the Contact list nor to a Calendar of an existing account. Neither to a "private" account, not to a "workspace".

When trying to connect to a Contact list, after the Oauth window and the authorisation to share data from Google accounts, the app answer "Connexion impossible" (I am a French user).

When trying to connect to Calendars, Google's window asking authorisation to share data comes back after clicking "authorise".

Solved 7 47

I can't click the green lock icon in the URL bar of the web browser that launches within Thunderbird.

When adding a new email account, the built-in web browser launches and displays the OAuth screen. To verify the security of the destination site, I want to click the gree… (read more)

When adding a new email account, the built-in web browser launches and displays the OAuth screen. To verify the security of the destination site, I want to click the green lock icon in the URL bar to check the details, but I can’t click it.

Does a green lock icon mean a secure connection has been established?

Solved 6 1 24

Change pop 3 to IMAP

My email provider has transferred their services to a messaging service and I need to change accounts in Thunderbird from Pop 3 to IMAP. All the solutions I have found so… (read more)

My email provider has transferred their services to a messaging service and I need to change accounts in Thunderbird from Pop 3 to IMAP. All the solutions I have found so far aren't working for me. Is it possible? This is starting to get pretty urgent as I have to change to the messaging service within the three days.

Solved 4 2

Import does not work

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the T… (read more)

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the Thunderbird profile, I select the ZIP file, import, and it restarts, and nothing happens.

I have tried the method of going to the profile folder, manually copying the files from the extracted profile, and pasting them into the profile folder and overwriting all of the existing files, which will work for a few seconds- it briefly shows all the emails, and then they disappear. The top of the inbox indicates the correct number of emails, but no emails show up in the inbox, and when I restart Thunderbird, everything disappears.

Open 6

Import more outlook accounts into the local folder in thunderbird

I had 3 different email accounts operating in outlook originally under a pop3 format. I would like to have all those email show up in the local folder with all the subfol… (read more)

I had 3 different email accounts operating in outlook originally under a pop3 format. I would like to have all those email show up in the local folder with all the subfolders so I can save the imap emails currently coming in to thunderbird into the local folder and subfolders if I want to keep them. I have managed to download the email account that was the default in outlook through the import function. I have tried the import export tools and the local folders add ons but dont seem to be able to pick up the other email folders in the outlook file. Am I doing something incorrectly or, if I open outlook again could I change the default and then thunderbird would pick up and add the default through the import function.

Suggestions or corrections to my assumptions would be wonderful.

Open 5

link to gifted article doesn't show up in email when I paste it

Using Desktop version 140.10.esr with Windows 11, I am pasting a link to a gifted article from The Atlantic. If I paste the link into a messenger window, it works -- but … (read more)

Using Desktop version 140.10.esr with Windows 11, I am pasting a link to a gifted article from The Atlantic. If I paste the link into a messenger window, it works -- but when I paste it into a newly composted email in Thunderbird, it's blank. What's up?

Open 2 16

Help recovering emails and my folders after changing server settings

I had to update my server settings in Thunderbird since I changed my email hosting provider. I had no idea I would lose all my emails and folders I created. Is there any … (read more)

I had to update my server settings in Thunderbird since I changed my email hosting provider. I had no idea I would lose all my emails and folders I created. Is there any way to get these recovered?

Open 3 17

"Run Now" is greyed out when using filters

When using message filters "Run Now" is often greyed out after running a filter and remains greyed out after the filter has completed filtering. (Hung up?) This does no… (read more)

When using message filters "Run Now" is often greyed out after running a filter and remains greyed out after the filter has completed filtering. (Hung up?) This does not happen if the filter does not find any matching messages. Clicking on another filter and then returning to the first one returns the "Run Now" button to active (not greyed out). Not sure, but the problem might be associated with filters that copy a message file to a Local folder, or delete messages, or move messages to Trash, or all three. I'm stumped. The problem started recently and I'm not aware of any changes I made to Thunderbird.

Open 3 23

'Unable to connect'!!!

It's been almost a week now, and my 2 Microsoft email accounts will not connect to Thunderbird anymore. All was fine for years, but something changed that I can't figur… (read more)

It's been almost a week now, and my 2 Microsoft email accounts will not connect to Thunderbird anymore. All was fine for years, but something changed that I can't figure out!?! I have gone to my Microsoft email server and checked that my passwords still work. I even updated one and it works on Microsoft server but not Thunderbird's!?!? I even deleted one email account from Thunder bird to re-install it, but when I tried a fresh re-install Thunderbird still won't connect to Microsoft server??? I'm at my wits end, and may abandon Thunderbird completely if someone there doesn't help me connect!!!

Open 6 42

Sent folder shows 2,669 messages, but displays No message found. How do I fix this?

I didn't knowingly make any changes in Thunderbird, but my Sent folder says there are 2,669 messages in the folder, but displays an envelope and No message found. I upgra… (read more)

I didn't knowingly make any changes in Thunderbird, but my Sent folder says there are 2,669 messages in the folder, but displays an envelope and No message found. I upgraded to the latest version. How do I fix this?

(I haven't had time to move all functions to another drive.)

Extech

Open 16 34