Constant crashes
Constant crashes bp-07e6bd5a-eaf4-4e9e-a224-b75ed0260619 19/06/2026, 12:31 pm bp-9bd4fea4-296b-4c4a-9cc8-344360260619 19/06/2026, 12:31 pm bp-47fde74e-85ba-4f4d-b475-0929f0260619 19/06/2026, 12:31 pm bp-ded4dabf-31e4-41e9-85ba-933320260619 19/06/2026, 12:31 pm bp-5feafc6b-6731-4a06-9d4a-5f48b0260619 19/06/2026, 12:31 pm bp-3091f1cd-61ea-4c95-96de-6047d0260619 19/06/2026, 12:31 pm bp-9dd887f1-04ea-48e5-8862-beb1b0260619 19/06/2026, 12:31 pm bp-29458f5d-3f64-44af-b78f-cb46f0260619 19/06/2026, 12:31 pm bp-44751d5e-15ef-4742-a2c8-baaba0260619 19/06/2026, 12:31 pm bp-b2bf8034-8cae-4f15-b36b-008bb0260619 19/06/2026, 12:31 pm bp-97ed66a5-2427-453e-b777-7d4ab0260618 19/06/2026, 6:08 am
എല്ലാ മറുപടികളും (2)
Chosen Solution
Sorry Adrian, these are completely all over the place, every single one crashing at a random point so there's nothing to correlate on. It might be a signal of a hardware issue, I'd suggest running some good memory load test or similar to be sure.
Notably this system reports CPU info that's know to be faulty, see https://support.mozilla.org/en-US/questions/1582828#answer-1820722 — might be worth looking into your options of getting warranty extended for it and potentially replaced.
There might be firmware updates for you to work around these issues.
Thanks for your reply, I have run full hardware diagnostics multiple times over many weeks, across every single piece of hardware. All drivers have been updated. All 24 cores tested individually with intel test software. GPU BIOS updated, I mean everything has been patched to the latest level. I've turned off hardware acceleration, disabled all extensions, and all 3rd party injections. Have rebuilt the machine from scratch 4 times with Windows. Have spoken to the vendor whom supplied with all the latest drivers etc. Have been through mini dumps and remediated appropriately.
The machine is still under warranty, and yes, am aware of the CPU bug requesting 'bad' voltages.
I am at a total loss. Interesting that it's at random points with no correlation. I am in a different country to where I purchased the laptop, and have been holding off sending it back due to logistical issues. But I think that is my only recourse at this stage.
Thank you for your words of advice.
Regards
Adrian
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