Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

കൂടുതലറിയുക

Every time I close it, this message appears.　Also, I can't send or receive emails, even though it worked fine a few days ago.

  • 3 മറുപടികൾ
  • 1 has this problem
  • 37 കാഴ്ചകൾ
  • Last reply by maoxinhua76
  • Open

maoxinhua76
maoxinhua76

I want to know the reason and want to know how to fix.

I want to know the reason and want to know how to fix.
Attached screenshots

എല്ലാ മറുപടികളും (3)

christ1
christ1
  • Top 25 Contributor
  • Moderator

Please post a crash ID. https://support.mozilla.org/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

christ1 said
Please post a crash ID. https://support.mozilla.org/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

maoxinhua76 ?

maoxinhua76
maoxinhua76 Question owner

Dear Christ1 and Wayne Mery,

Thank you for your reply. There are many crash reports; the latest one is as follows.

bp-bc0d3951-37ac-4ccf-ae91-de4fb0260411 2026/04/11, 22:31

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.