Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

കൂടുതലറിയുക
This thread was closed and archived. Please ask a new question if you need help.
Locked Archived

How to stop Thunderbird from try to connect to an account - pop-up window

Thunderbird Accounts
next replied
mazzacake
mazzacake

Hi there! i have a gmail account I no longer have access to (it's a shared account and I don't have the new password) but I would like to keep the account in Thunderbird so that I have access to old email and it's already set if I need to activate it in the future. The problem is I keep getting the google pop-up window asking to log in...is there a a way to "sleep" the account and prevent this obnoxious pop-up window from appearing?

It's driving me mad

thanks

Hi there! i have a gmail account I no longer have access to (it's a shared account and I don't have the new password) but I would like to keep the account in Thunderbird so that I have access to old email and it's already set if I need to activate it in the future. The problem is I keep getting the google pop-up window asking to log in...is there a a way to "sleep" the account and prevent this obnoxious pop-up window from appearing? It's driving me mad thanks
Attached screenshots

എല്ലാ മറുപടികളും (1)

next
next
  • Moderator
  • Top 10 Contributor

For english support -> https://support.mozilla.org/en-US/