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Netflix video quality is stuck at 960x540p

  • 3 replies
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  • Last reply by cor-el

Pat
Pat
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Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p.

I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p. I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

All Replies (3)

zeroknight
zeroknight
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If you have privacy.resistFingerprinting enabled in about:config then privacy.resistFingerprinting.target_video_res will apply with a default of 480.

Does it still happen in Troubleshoot Mode?

Pat
Pat Question owner
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zeroknight said
If you have privacy.resistFingerprinting enabled in about:config then privacy.resistFingerprinting.target_video_res will apply with a default of 480. Does it still happen in Troubleshoot Mode?

Hi! I checked and privacy.resistFingerprinting is disabled, put privacy.resistFingerprinting.target_video_res has a "480" value. Tried to check the resolution as well in Troubleshoot Mode, still no difference.

cor-el
cor-el
  • Moderator
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You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.