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I cannot get to www.yahoo.com

  • 4 replies
  • 2 have this problem
  • 17 views
  • Last reply by aki66

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I am using Firefox v75.0; I am not sure exactly when I updated to this version. I have a Yahoo bookmark on my Firefox toolbar. For about the past week, I have not been able to get to Yahoo when using that bookmark. If I open a new tab and type www.yahoo.com in the address bar, the page remains blank. I did have some Yahoo tabs already open from weeks ago; if I refresh any of those tabs, I then get a blank page instead of the expected refreshed Yahoo content. If I use "manage cookies and site data" to search for Yahoo, then "remove all shown", then I can access Yahoo. I don't wish to have to do that every time that I want to access something on Yahoo. I have no trouble with any other sites, just Yahoo. Suggestions? Thanks in advance

I am using Firefox v75.0; I am not sure exactly when I updated to this version. I have a Yahoo bookmark on my Firefox toolbar. For about the past week, I have not been able to get to Yahoo when using that bookmark. If I open a new tab and type www.yahoo.com in the address bar, the page remains blank. I did have some Yahoo tabs already open from weeks ago; if I refresh any of those tabs, I then get a blank page instead of the expected refreshed Yahoo content. If I use "manage cookies and site data" to search for Yahoo, then "remove all shown", then I can access Yahoo. I don't wish to have to do that every time that I want to access something on Yahoo. I have no trouble with any other sites, just Yahoo. Suggestions? Thanks in advance

Chosen solution

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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All Replies (4)

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did you clear all the cache and try it again? clear your cookies as well and then try

Modified by aki66

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I did. Clearing the cache and delete all cookies, I can then get to yahoo, but I don't want to have to do this every single time that I want to access something on yahoo. Sometimes it's minutes between attempts, and I have to clear everything.

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Chosen Solution

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options