I lost my folders in thunderbird when migrating from comcast to yahoo. I still get mail into inbox but folders are missing
I had a great Thunderbird Emoji add-on that is no longer supported. This. https://services.addons.thunderbird.net/en-US/thunderbird/addon/emojiaddin/ It no longer works o… (read more)
I had a great Thunderbird Emoji add-on that is no longer supported. This.
https://services.addons.thunderbird.net/en-US/thunderbird/addon/emojiaddin/
It no longer works on updated Thunderbird, and shows it hasn't been updated since 2022. I'm on Thunderbird 140.11 on my Linux Mint. The image the plugin inserts in message bodies is broken. Is there another/similar add-on?
Please ask Thunderbird to stop making a tab on my taskbar every time I open an email. I have to close each one individually, and I never asked for these to be shown, and … (read more)
Please ask Thunderbird to stop making a tab on my taskbar every time I open an email. I have to close each one individually, and I never asked for these to be shown, and I don't need them shown. This is a tedious extra chore. I already have access to emails that I receive in my in box. It shows the history. I don't need any other index to them. Do you know how to stop making any other such tab or index? If not, please pass this on, and please don't say that you can't pass on this request. Someone decided to make these tabs show up on my screen and task bar, and to require me to close them by clicking on each little red X mark. I should be able to make contact with whoever makes these decisions and writes these programs, and to provide feedback and suggestions to them.
I don't know why suddenly the addresses in an email message are mixed up. I can't find any way to sort them by last name again.
A category (Daily Brain something) of emails that are clearly spam (you even think they are spam) are landing in my Inbox every day. I have my email set to not allow emai… (read more)
A category (Daily Brain something) of emails that are clearly spam (you even think they are spam) are landing in my Inbox every day. I have my email set to not allow emails from any addresses that aren't in my book. If I follow their 'unsubscribe' link, I just get more of them. This is the latest one: ar849137@ocotille.com with a Reply To address of: 3527_rep_Y2pnZGVzaWduc0BlYXJ0aGxpbmsubmV0@ocotille.com Every one is different. Why are these getting through? Thanks Cary
I need to add my email and password to add Thunderbird to another computer. it wants a password that I never had.
Hi, Since approx. 1 month, I cannot receive nor send emails from my Windows 11 desktop computer. My ISP is Videotron and they tell me that from their end, everything is f… (read more)
Hi, Since approx. 1 month, I cannot receive nor send emails from my Windows 11 desktop computer. My ISP is Videotron and they tell me that from their end, everything is fine and the configuration is fine. If I use the Videotron Web Service, I can send and receive emails using the Videotron Web Services but these are not reflected on my Thunderbird email interface. If I try to send an email from Thinderbird, I get this message # # * * Sending of the message failed.
On my Android smartphone, Thunderbird is installed and it works perfectly...I can send and receive emails.
What can be done to make sure that I can send and receive emails from my computer, and to keep the smartphone and computer synchronized. Thank you
My Address Book appears to be old and out of date. There's at least 10 years of emails in there somewhere. Random old emails are there, but what's visibile is not reall… (read more)
My Address Book appears to be old and out of date. There's at least 10 years of emails in there somewhere. Random old emails are there, but what's visibile is not really useful here and now. How can I restore at least some degree of usefulness?
I'm trying to trim down my hard drive, and I see that my Profiles folder has 2 ImapMail subfolders. In the first of them, imap-gmail, I have 14 All Mail files numbered "… (read more)
I'm trying to trim down my hard drive, and I see that my Profiles folder has 2 ImapMail subfolders. In the first of them, imap-gmail, I have 14 All Mail files numbered "-1" to "-13" plus the most recent All Mail (today's date), unnumbered. Most of these All Mail files are quite large. Can I delete all of them except the most recent, unnumbered one? In the second subfolder, imap-gmail1, the files are all from before 2025, and instead of multiple "All Mail" files I have multiple "rstmp" files. What's the deal? Can I delete this whole folder? Is it a backup? Thanks for your help. FYI, I'm up to date in Windows 11 and Thunderbird, with a fairly new computer. I hope I've provided enough into. Looking forward to your help. all the best, Steve
To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yester… (read more)
To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yesterday an error now says error with acct. cray9@oh.rr.com. Another error occurred with the POP3mail server. The mailbox closes. Then a box comes up Thunder Bird crash reporter then I can put why and then restart my e-mail. It does try to load my e-mail then stops. And now my password box doesn't come up to put my password in. Last it says connection to mail.twc.com was reset then once again the mailbox closes. Please help, I have been a customer with Thunder Bird for years. Thank you!!
I have a Yahoo.ca email address and have been using Thunderbird to retrieve my email for years. For some reason, a window now pops up to Rogers.com and they want me to lo… (read more)
I have a Yahoo.ca email address and have been using Thunderbird to retrieve my email for years. For some reason, a window now pops up to Rogers.com and they want me to log in there. This is not a Rogers email address and it is separate from Rogers. I had this issue before and this forum managed to get me back. My settings are correct. I have deleted the profile 5 times and added it back after a computer restart and still nothing.
new computer. Downloaded thunderbird. Added old email accounts. I have 4. I cannot send emails out with primary account. I can get secondary emails to send out. SMtp is c… (read more)
new computer. Downloaded thunderbird. Added old email accounts. I have 4. I cannot send emails out with primary account. I can get secondary emails to send out. SMtp is comcast.
I just had a support session and the tech was unable to solve the problem. We tried installing a new version of Thunderbird and importing the messages over from the defau… (read more)
I just had a support session and the tech was unable to solve the problem. We tried installing a new version of Thunderbird and importing the messages over from the default install and it just freezes up. He tried replacing account settings with the account settings from a previous version and that didn't work either. He suggested contacting Mozilla to see if there was a way to import messages from the frozen default to my new profile.
Thunderbird and Firefox removed when Windows reinstalled. Looking for old mail etc.
Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed I can't get emails. The program worked fine and then suddenly the error message appeared … (read more)
Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed I can't get emails. The program worked fine and then suddenly the error message appeared and won't stop
How can I filter email to just show from a certain date forward?
I just downloaded Thunderbird to move from Outlook. All of my folders in Outlook landed in the Trash in Thunderbird. How do I get them back????
I would like to copy and paste tables.
I have sent this problem before and the problem continues on a HP-DeskTop & HP-LapTop. In simple terms, Thunderbird stops saving SENT messages to "Copies & Folder… (read more)
I have sent this problem before and the problem continues on a HP-DeskTop & HP-LapTop.
In simple terms, Thunderbird stops saving SENT messages to "Copies & Folders". I can fix the problem by going to the "Tools / Account Settings" and pushing the "Other:" and going back to "Sent" Folder on:
This works for a while until it stops working again which I don't know until I look at my SENT folder again and find that copies are not in that folder (again !!!)
Application Basics
Name: Thunderbird Version: 140.11.1esr Build ID: 20260522210329 Distribution ID:
Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Thunderbird/140.11.1 OS: Windows_NT 10.0 26200 OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 2
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 7.8 GB
Disk Space Available: 566 GB
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop.ionos.com:995, SSL, passwordCleartext
OUTGOING: , smtp.ionos.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.17.1
0.17.1.MZLA.140.11.1esr.botan
C:\Program Files\Mozilla Thunderbird\rnp.dll
OTR
Failed to load. OTR chat encryption will not work.
-
-
-
Calendar Settings
Home
Name
Value
Name:
Type: storage
Disabled:
Username:
URI:
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled:
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
GPU: 1
Utility JavaScript Oracle: 1
Add-ons
Name
Type
Version
Enabled
Location
ID
Amazon.com
extension
1.1
true
app-builtin
amazondotcom@search.mozilla.org
Bing
extension
1.0
true
app-builtin
bing@search.mozilla.org
DuckDuckGo
extension
1.0
true
app-builtin
ddg@search.mozilla.org
Google
extension
1.0
true
app-builtin
google@search.mozilla.org
Wikipedia (en)
extension
1.0
true
app-builtin
wikipedia@search.mozilla.org
System theme — auto
theme
1.4.1
true
app-builtin
default-theme@mozilla.org
MoreFunctionsForAddressBook
extension
1.0b7
false
app-profile
{3e17310d-82e8-4a43-bd2f-7c3055bfe589}
Dark
theme
1.3
false
app-builtin
thunderbird-compact-dark@mozilla.org
Light
theme
1.3
false
app-builtin
thunderbird-compact-light@mozilla.org
Security Software
Type: Name
Antivirus: Trend Micro Internet Security
Antispyware:
Firewall: Windows Firewall
Legacy User Stylesheets
Active: true Stylesheets: No stylesheets found
Graphics
Features
Compositing: WebRender
Font Visibility Debug Info: Windows Platform
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: outOfProcess: false
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WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.2111)
WebGL 1 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19751 git hash: b0098a1ebdb0)
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WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
WebGL 2 Driver WSI Info: outOfProcess: false
inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19751 git hash: b0098a1ebdb0) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.2111)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19751 git hash: b0098a1ebdb0)
WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Target Frame Rate: 60
DirectWrite: true (10.0.26100.8521)
GPU #1
Active: Yes
Description: Intel(R) UHD Graphics 630
Vendor ID: 0x8086
Device ID: 0x3e92
Driver Version: 31.0.101.2111
Driver Date: 7-19-2022
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 843b103c
RAM: 0
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: skia
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
CMSOutputProfile: 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
Display0: 1920x1080@59Hz scales:1.000000|1.000000
DisplayCount: 1
HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0
OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None VpSR=Not Supported VpAutoHDR=Not Supported
SwapChainTearingSupport: Supported
GPUProcessPid: 216148
Window Device Pixel Ratios: 1
ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Font Visibility Debug Info: Windows Platform
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by default
D3D11_COMPOSITING: available by default
DIRECT2D: disabled by default: Disabled by default
D3D11_HW_ANGLE: available by default
GPU_PROCESS: available by default
WEBRENDER: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by default
WEBRENDER_DCOMP_PRESENT: available by default
WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled unless in Nightly, or Early Beta on Wi
WINDOW_OCCLUSION: available by default
VIDEO_HARDWARE_OVERLAY: available by default
VIDEO_SOFTWARE_OVERLAY: available by default
HW_DECODED_VIDEO_ZERO_COPY: available by default
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: available by default
BACKDROP_FILTER: available by default
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: available by default
REMOTE_CANVAS: available by defaultblocked by runtime: Disabled without Direct2D
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): NaNms (NaN)
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Headphones (ELECTRA)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&005d\8&8585025&0&4142A4A72B54_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Headset (ONYX Hands-Free)
BTHHFENUM\BthHFPAudio\9&1b2c5521&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
E2340 (Intel(R) Display Audio)
HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&3036eb43&0&0201
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Headphones (HELIX
)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&AE36B16A5C6D_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Headset (HELIX
Hands-Free)
BTHHFENUM\BthHFPAudio\9&a71881c&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Headset (ELECTRA Hands-Free)
BTHHFENUM\BthHFPAudio\9&1d4ae6ab&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Headphones (WH202A)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&4A7F38380AF9_C00000000
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Headphones (ONYX)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&89BBBBD71C5A_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Speakers (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Line In (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Microphone (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Headset (WH202A)
BTHHFENUM\BthHFPAudio\9&33da8da4&0&97
Enabled
All
default: F32LE, support: S16LE F32LE
1
default: 16000, support: 16000 - 16000
48 - 160
Headset (ELECTRA Hands-Free)
BTHHFENUM\BthHFPAudio\9&1d4ae6ab&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Headset (ONYX Hands-Free)
BTHHFENUM\BthHFPAudio\9&1b2c5521&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Stereo Mix (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Headset (HELIX
Hands-Free)
BTHHFENUM\BthHFPAudio\9&a71881c&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Media Capabilities
Enumerate database
Environment Variables
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Profiles\16t86faq.Mike\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
Important Modified Preferences
accessibility.lastLoadDate: 1545489581
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 1250354
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.telemetry_report_ID: 7
browser.search.region: US
dom.apps.reset-permissions: true
extensions.lastAppVersion: 140.11.1
font.internaluseonly.changed: true
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-western: Times New Roman
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-western: 18
gfx.crash-guard.d3d11layers.appVersion: 102.10.0
gfx.crash-guard.d3d11layers.deviceID: 0x3e92
gfx.crash-guard.d3d11layers.driverVersion: 31.0.101.2111
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.d3d11video.appVersion: 78.14.0
gfx.crash-guard.d3d11video.deviceID: 0x3e92
gfx.crash-guard.d3d11video.driverVersion: 27.20.100.8681
gfx.crash-guard.glcontext.appVersion: 45.1.1
gfx.crash-guard.glcontext.deviceID: 0x9710
gfx.crash-guard.glcontext.driverVersion: 8.97.10.6
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
gfx.crash-guard.status.glcontext: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x3e92
gfx.crash-guard.wmfvpxvideo.driverVersion: 30.0.101.1340
gfx.direct3d.last_used_feature_level_idx: 0
idle.lastDailyNotification: 1781430227
layers.mlgpu.sanity-test-failed: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.cookieBehavior: 2
network.cookie.lifetimePolicy: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1781430227
places.history.expiration.transient_current_max_pages: 104718
plugin.flash.lastmod_hi: 337
plugin.flash.lastmod_lo: -1101099264
plugin.importedState: true
plugins.update.notifyUser: true
privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
privacy.purge_trackers.date_in_cookie_database: 0
security.disable_button.openCertManager: false
security.remote_settings.crlite_filters.checked: 1634051895
security.remote_settings.intermediates.checked: 1634051895
security.sandbox.content.tempDirSuffix: {4abb8004-b9fc-4b03-8c73-36c45d7d3c60}
security.sandbox.plugin.tempDirSuffix: {476eb30a-aa5f-418a-b87c-5d730fec7d34}
signon.importedFromSqlite: true
storage.vacuum.last.content-prefs.sqlite: 1780913523
storage.vacuum.last.index: 2
storage.vacuum.last.places.sqlite: 1780598837
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: true Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator: UNKNOWN|C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
Library Versions
Expected minimum version
Version in use
NSPR
4.36.2
4.36.2
NSS
3.112.5
3.112.5
NSSSMIME
3.112.5
3.112.5
NSSSSL
3.112.5
3.112.5
NSSUTIL
3.112.5
3.112.5
Sandbox
Content Process Sandbox Level: 7 Effective Content Process Sandbox Level: 7 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\MRR\AppData\Local\Thunderbird\Profiles\16t86faq.Mike\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false
Internationalization & Localization
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
print_printer: HP Photosmart 7520 series (Network) print.printer_HP_Photosmart_7510_series_(Network).print_bgcolor: false print.printer_HP_Photosmart_7510_series_(Network).print_bgimages: false print.printer_HP_Photosmart_7510_series_(Network).print_duplex: 16843009 print.printer_HP_Photosmart_7510_series_(Network).print_edge_bottom: 0 print.printer_HP_Photosmart_7510_series_(Network).print_edge_left: 0 print.printer_HP_Photosmart_7510_series_(Network).print_edge_right: 0 print.printer_HP_Photosmart_7510_series_(Network).print_edge_top: 0 print.printer_HP_Photosmart_7510_series_(Network).print_evenpages: true print.printer_HP_Photosmart_7510_series_(Network).print_footercenter: print.printer_HP_Photosmart_7510_series_(Network).print_footerleft: &PT print.printer_HP_Photosmart_7510_series_(Network).print_footerright: &D print.printer_HP_Photosmart_7510_series_(Network).print_headercenter: print.printer_HP_Photosmart_7510_series_(Network).print_headerleft: &T print.printer_HP_Photosmart_7510_series_(Network).print_headerright: &U print.printer_HP_Photosmart_7510_series_(Network).print_in_color: true print.printer_HP_Photosmart_7510_series_(Network).print_margin_bottom: 0.5 print.printer_HP_Photosmart_7510_series_(Network).print_margin_left: 0.5 print.printer_HP_Photosmart_7510_series_(Network).print_margin_right: 0.5 print.printer_HP_Photosmart_7510_series_(Network).print_margin_top: 0.5 print.printer_HP_Photosmart_7510_series_(Network).print_oddpages: true print.printer_HP_Photosmart_7510_series_(Network).print_orientation: 0 print.printer_HP_Photosmart_7510_series_(Network).print_page_delay: 50 print.printer_HP_Photosmart_7510_series_(Network).print_paper_data: 1 print.printer_HP_Photosmart_7510_series_(Network).print_paper_height: -1.00 print.printer_HP_Photosmart_7510_series_(Network).print_paper_name: print.printer_HP_Photosmart_7510_series_(Network).print_paper_size_unit: 0 print.printer_HP_Photosmart_7510_series_(Network).print_paper_width: -1.00 print.printer_HP_Photosmart_7510_series_(Network).print_resolution: 600 print.printer_HP_Photosmart_7510_series_(Network).print_reversed: false print.printer_HP_Photosmart_7510_series_(Network).print_scaling: 1.00 print.printer_HP_Photosmart_7510_series_(Network).print_shrink_to_fit: true print.printer_HP_Photosmart_7510_series_(Network).print_to_file: false print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_bottom: 13 print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_left: 13 print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_right: 13 print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_top: 13 print.printer_HP_Photosmart_7520_series_(Network).print_bgcolor: false print.printer_HP_Photosmart_7520_series_(Network).print_bgimages: false print.printer_HP_Photosmart_7520_series_(Network).print_colorspace: print.printer_HP_Photosmart_7520_series_(Network).print_command: print.printer_HP_Photosmart_7520_series_(Network).print_downloadfonts: false print.printer_HP_Photosmart_7520_series_(Network).print_duplex: 0 print.printer_HP_Photosmart_7520_series_(Network).print_edge_bottom: 0 print.printer_HP_Photosmart_7520_series_(Network).print_edge_left: 0 print.printer_HP_Photosmart_7520_series_(Network).print_edge_right: 0 print.printer_HP_Photosmart_7520_series_(Network).print_edge_top: 0 print.printer_HP_Photosmart_7520_series_(Network).print_evenpages: true print.printer_HP_Photosmart_7520_series_(Network).print_footercenter: print.printer_HP_Photosmart_7520_series_(Network).print_footerleft: &PT print.printer_HP_Photosmart_7520_series_(Network).print_footerright: &D print.printer_HP_Photosmart_7520_series_(Network).print_headercenter: print.printer_HP_Photosmart_7520_series_(Network).print_headerleft: &T print.printer_HP_Photosmart_7520_series_(Network).print_headerright: &U print.printer_HP_Photosmart_7520_series_(Network).print_in_color: true print.printer_HP_Photosmart_7520_series_(Network).print_margin_bottom: 0.5 print.printer_HP_Photosmart_7520_series_(Network).print_margin_left: 0.5 print.printer_HP_Photosmart_7520_series_(Network).print_margin_right: 0.5 print.printer_HP_Photosmart_7520_series_(Network).print_margin_top: 0.5 print.printer_HP_Photosmart_7520_series_(Network).print_oddpages: true print.printer_HP_Photosmart_7520_series_(Network).print_orientation: 0 print.printer_HP_Photosmart_7520_series_(Network).print_page_delay: 50 print.printer_HP_Photosmart_7520_series_(Network).print_paper_data: 1 print.printer_HP_Photosmart_7520_series_(Network).print_paper_height: 11 print.printer_HP_Photosmart_7520_series_(Network).print_paper_id: 1 print.printer_HP_Photosmart_7520_series_(Network).print_paper_name: print.printer_HP_Photosmart_7520_series_(Network).print_paper_size_unit: 0 print.printer_HP_Photosmart_7520_series_(Network).print_paper_width: 8.5 print.printer_HP_Photosmart_7520_series_(Network).print_plex_name: print.printer_HP_Photosmart_7520_series_(Network).print_resolution: 600 print.printer_HP_Photosmart_7520_series_(Network).print_resolution_name: print.printer_HP_Photosmart_7520_series_(Network).print_reversed: false print.printer_HP_Photosmart_7520_series_(Network).print_scaling: 1 print.printer_HP_Photosmart_7520_series_(Network).print_shrink_to_fit: true print.printer_HP_Photosmart_7520_series_(Network).print_to_file: false print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_bottom: 13 print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_left: 12 print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_right: 12 print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_top: 13 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_bgcolor: false print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_bgimages: false print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_duplex: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_bottom: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_left: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_right: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_top: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_evenpages: true print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footercenter: print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footerleft: &PT print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footerright: &D print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headercenter: print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headerleft: &T print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headerright: &U print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_in_color: true print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_bottom: 0.5 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_left: 0.5 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_right: 0.5 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_top: 0.5 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_oddpages: true print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_orientation: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_page_delay: 50 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_data: 1 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_height: -1.00 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_name: print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_size_unit: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_width: -1.00 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_resolution: 600 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_reversed: false print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_scaling: 1.00 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_shrink_to_fit: true print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_to_file: false print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_bottom: 13 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_left: 12 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_right: 12 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_top: 13
Thunderbird is not connecting with Xfinity Comcast for sending or receiving emails at gpenkala@comcast.net . This combination was working fine for decades. Last Friday (J… (read more)
Thunderbird is not connecting with Xfinity Comcast for sending or receiving emails at gpenkala@comcast.net . This combination was working fine for decades. Last Friday (Jun 12) was the last email I received in Thunderbird. I can view current emails on the Xfinity website, but these are not being transferred to my Thunderbird account anymore, These are the error messages:
"Sending of the message failed.
Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'." "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-c2p-555483.sys.comcast.net resomta-c2p-555483.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available."
Can you tell me what configurations I should be using within Thunderbird for Incoming and Outgoing Servers?