No Folders in Filters possible

Dear filter specialists, On a Windows 10 computer with TB Portable 128.6 and .7, folders can no longer be selected in the filters as ‘Run filter on’ or ‘perform these A… (read more)

Dear filter specialists,

On a Windows 10 computer with TB Portable 128.6 and .7, folders can no longer be selected in the filters as ‘Run filter on’ or ‘perform these Actions’: the menu is greyed out. The phenomenon occurs with all accounts: POP and local. Various email providers, ESET virus scanner, Windows firewall, FritzBox cable router. The local account contains almost 30 GB of emails. The existing filters work as long as they do not affect the accounts or folders: for example, tagging e-mails works. Existing filters with folder-actions cannot be re-configured and no folder actions are possible when creating a new filter.

I have performed an update check and restarted Windows, changed the compression limit from 500 to 5 MB and changed a few minor settings so that the config is rewritten.

What could this be? How do I solve the problem? A workaround if necessary.

Thank you very much for your help.

Asked by Tatze (Paw) 3 hours ago

Last reply by Tatze (Paw) 6 minutes ago

Quick Filter button indicator not working properly

I’ve got a minor but annoying Quick Filter button issue which just cropped up today out of nowhere, and haven’t been able to find an exact match for all these symptoms in… (read more)

I’ve got a minor but annoying Quick Filter button issue which just cropped up today out of nowhere, and haven’t been able to find an exact match for all these symptoms in any other problem reports.

Toggling my Quick Filter button works as expected, picking up the individual active filter buttons. However, in some instances of launching TB its on/off status indicator always displays as active regardless of individual filter button status. Weirder still, in other cases it always displays as inactive. It’s an intermittent problem, which always persists in one way or the other.

Further details:

- Problem is also present in safe mode, with the single plugin I use (CardBook) disabled.

- General display settings are “Theme Simple” and “Variant Normal” (not “Dark”).

- There are no automatic filters configured in “Tools > Message Filters”.

- Individual filter buttons are all working properly, including correct status indicators.

- Running current TB version (128.7.0esr 64-bit) on Windows 10 with all OS patches up to date.

An example:

Image 1: “Show only unread messages” button is active, and the Quick Filter button also displays as such (both indicators are correct).

Image 2: All individual filter buttons are inactive, yet the Quick Filter button still indicates a filter is active.

I’m stumped, thanks in advance for any help!

Asked by Craig G. 2 hours ago

Last reply by Craig G. 7 minutes ago

thunderbird was deleted by a windows update. what can i do now?

Microsoft in its wonderful idea of updating no matter what, has taken out my thunderbird client. I was using an older version because the new thunderbird kept losing my a… (read more)

Microsoft in its wonderful idea of updating no matter what, has taken out my thunderbird client. I was using an older version because the new thunderbird kept losing my addresses. NOW I HAVE NOTHING AND NO ACCESS TO ANY EMAIL.

Asked by PAPERWORK 9 minutes ago

I need to know how to delete main email account and assign my second email account as the main email account

I recently got rid of my old main email account which up asks for account sign-in information when I initially boot up Thunderbird NEBULAR ver: 128.7.Oesr (64 bit). can y… (read more)

I recently got rid of my old main email account which up asks for account sign-in information when I initially boot up Thunderbird NEBULAR ver: 128.7.Oesr (64 bit). can you give me specific information to delete the old main email account and make my second email the main email account which will automaticall retreive my emails and show up first. Please remember that I old and need specific information,

Asked by benK5ex 15 minutes ago

Thunderbird 128.7.0esr (64-bit) on openSUSE 15.6 hangs in "Preparing Preview" after CTRL-P

The title describes the problem. This is an old problem that seems to be triggered by something embedded in the email. Other emails print to PDF or the actual printer wit… (read more)

The title describes the problem. This is an old problem that seems to be triggered by something embedded in the email. Other emails print to PDF or the actual printer without a problem. For security reasons, I cannot attach the email in question as it involves money and account identification.

The email is a credit card reward certificate from Costco and generated by Citibank in case someone else has reported this specific problem.

Asked by fawright1 1 day ago

Last reply by fawright1 20 minutes ago

Disable window decorations in Thunderbird 127.0esr on GNU/Linux

Hi folks, I was wondering if it was possible to disable window decorations (close, maximise, minimise) on the GNU/Linux build of Thunderbird 128.7.0esr. I cannot seem to… (read more)

Hi folks,

I was wondering if it was possible to disable window decorations (close, maximise, minimise) on the GNU/Linux build of Thunderbird 128.7.0esr. I cannot seem to find this in the settings.

I don't have window decorations on my window manager (i3), so this make Thunderbird a little jarring to use and I'd like to disable them if possible. Two of the buttons (minimise and maximise) are actually non-functional due to i3's tiling nature. I think this is something that has recently been added, as I never used to have these buttons before updating recently after being away from work for a while. They've just appeared and I can't seem to get rid of them.

Am I just being daft and missing someething obvious in the settings?

Thanks in advance.

Asked by communications6 2 hours ago

How do you choose which email account Calendar uses to invite attendees to an event?

I can't find any reference to this and have stopped using one of my email accounts...and need to have outbound invites go through another one. I thought changing the "de… (read more)

I can't find any reference to this and have stopped using one of my email accounts...and need to have outbound invites go through another one. I thought changing the "default" email address (which I've done successfully I believe) would do the trick but it doesn't. Thoughts?

Asked by eskayincfl 5 hours ago

link a message to a task

When we converted a message to a task, there was a link to the message in the edit task window. Lately there is no such link. What happened to it? Thank you!

Asked by Sophrony 5 hours ago

Strange MOVE behaviour

In my TB128.7.0esr I have a Profile with several IMAP-accounts all residing on the same IMAP-server. For ONE of the accounts, when I do a move (drag-and-drop) of an eMai… (read more)

In my TB128.7.0esr I have a Profile with several IMAP-accounts all residing on the same IMAP-server.

For ONE of the accounts, when I do a move (drag-and-drop) of an eMail from A to B (ex: from Inbox to Folder or from folder to Inbox or .....) - in Thunderbird the eMail becomes available in the target, and is removed from the source - on the Server directories the eMail stays in the source and is as well in the target and this until I do a compact or until I close Thunderbird

For OTHER accounts everything happens immediately !

I couldn't find any setting that might imply this kind of behaviour

And yes, I checked, the icon during the drag-and-drop, it doesn't have the +sign on it, so it's NOT a copy

Any ideas what might be going on ?

Asked by wquatan 6 hours ago

How to import Outlook email folders in Thunderbird

My Outlook account has folders that are archived on Microsoft server. I cannot access them from Thunderbird. How do I import these folders? I do not want to re-create t… (read more)

My Outlook account has folders that are archived on Microsoft server. I cannot access them from Thunderbird. How do I import these folders? I do not want to re-create them again in Thunderbird if possible.

Asked by Howard T 6 hours ago

Some messages download fine but sometimes nothing shows up in the inboxes

Hi, I've searched this problem a number of times and not come up with a solution. I've been a Thunderbird user for decades and this is a new problem to me. I have 3 … (read more)

Hi,

I've searched this problem a number of times and not come up with a solution. I've been a Thunderbird user for decades and this is a new problem to me.

I have 3 email accounts in Thunderbird. One of the three is very old and has dozens of subfolders with old message storage. The other two have one or two subfolders at the most. All 3 accounts seem to have this same problem.

Ninety % of the time all messages download and appear in their inboxes just fine. But sometimes I'll get downloading X-number of messages in the bottom left corner of Thunderbird but nothing shows up in any of the inboxes. I check all TRASH and JUNK folders and they are all empty (I used EMPTY TRASH ON EXIT as a setting in all accounts to empty the TRASH folder).

If I go to the online servers for these three accounts no messages show up there that haven't already been downloaded to my inbox and seen by me. So it would appear there actually were no new messages to download even though Thunderbird indicated there were.

A few weeks ago I searched out and found instructions for using the REPAIR FOLDER feature and ran that on the inboxes. On one account 3 old messages I don't think I'd seen did indeed appear. But use of the REPAIR FOLDER feature since then has had no effect at all.

I use JUNK settings but rarely see anything show up in my JUNK boxes. Perhaps that's a clue?

Can anyone enlighten me on what is happening?

Thanks, BH

Asked by bhdavis 1 day ago

Last reply by bhdavis 7 hours ago

Thunderbird. Incorrect display of the contents of some emails

Good afternoon. There is an IMAP mailbox with a huge array of emails and folders, and a large number of configured filters. The emails that were sent did not open correc… (read more)

Good afternoon.

There is an IMAP mailbox with a huge array of emails and folders, and a large number of configured filters. The emails that were sent did not open correctly, i.e. we see one header, but a completely different email opens, this is not the case with all emails, selectively. This also happens sometimes in previously received emails, and it also happens that the counter for new unread emails in some folders does not display until you enter this folder. The problem is only when working through the Thunderbird client, it has been going on for more than a year, the client has also been updated many times. This problem is reproduced on other PCs when we are log in this user account . There are no similar problems in the browser. Please help.

Asked by alex.atos.1988 10 hours ago

Last reply by alex.atos.1988 8 hours ago

Slow attachment

Dear Support! I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before. I have 3 different email (all POP3) and all of… (read more)

Dear Support!

I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before.

I have 3 different email (all POP3) and all of this do the same. Everytime when i write an email to anybody and i attach anything (like pdf, or docx) the program needs to 3-4 sec to get ready attach (all of the 3 account has this problem). The attachment size not non-influential, because 200kb and 12MB are needs the same time. I deleted the history, cookies, everything. The PC is very good, i5-10500 / 8GB DDR4 / 256GB NVMe SSD / Windows 11. I tried to disable the virus protection (ESET NOD Internet Security), but did not bring improvement.

Do you have any suggestion for the repair?

Thank you in advance.

Gergely Záray zaraygergely@gmail.com

Asked by zaraygergely 8 hours ago

Using Thunderbird as Email SMTP outgoing for an Application

I would like to be able to have a custom software program create a text email in a subdirectory where Thunderbird would pick it up and email it out. Is this possible wit… (read more)

I would like to be able to have a custom software program create a text email in a subdirectory where Thunderbird would pick it up and email it out. Is this possible with Thunderbird?

Asked by clarkje 8 hours ago

Problem moving messages to local folders held on an external hard drive

I have been moving old emails into my local folders which are on an external hard drive. I have successfully moved a few hundred emails but now get the following message… (read more)

I have been moving old emails into my local folders which are on an external hard drive.

I have successfully moved a few hundred emails but now get the following message when I try to copy or move any more emails to the local folders:

"The messages could not be moved or copied to folder 'discogs on Local Folders' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Deleted, and then choose Compact Folders, and then try again."

I have plenty of space left on my external hard drive (650 GB, drive is only 25% used).

I have tried emptying all deleted folders (both from the account I am trying to move the emails from, and the local folders drive), and compacting folders, no effect.

I am wondering if there is some kind of maimum size limit on the local folders directory, either in Thunderbird or on my hard drive, that I need to reset ?

I am running Thunderbird 115.10.1 (64 bit) on Windows 7.

Any help appreciated.

Asked by adriharp 9 hours ago