I can't get the 'Trouble shoot' mode to light up in the 'Help' button in the bar

Look at the attachment image. The 'Help' in the Firefox bar won't work anymore. I'm not able to get the Troubleshoot Mode to work. Donna Hall [edited email from commun… (read more)

Look at the attachment image. The 'Help' in the Firefox bar won't work anymore. I'm not able to get the Troubleshoot Mode to work.

Donna Hall [edited email from community support forum]

Asked by Donna Hall 1 day ago