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Download failure

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Terry

mrtnhcktt
mrtnhcktt
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I have been downloading files from wetransfer.com for years without any problem. The download now fails, although, if I send it to another computer there is no problem. Is Firefox blocking the download, and if so how can I get it back?

I have been downloading files from wetransfer.com for years without any problem. The download now fails, although, if I send it to another computer there is no problem. Is Firefox blocking the download, and if so how can I get it back?

All Replies (1)

Terry
Terry
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I take it you get no error message. You could try clearing cookies and the cache.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Some troubleshooting articles.

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)