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Can't sign in and can't change password.

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  • 2 hanno questo problema
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  • Ultima risposta di FredMcD

joyant
joyant
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I tried to sign in on a new computer, entered the code I was emailed and was told "code is wrong". I tried 2 more times and each time received the same response. Each time the code was entered correctly. I tried starting over and now it will not accept my password. I tried to reset the password but It would not accept it. So, I asked to reset the password and it said it sent me an email -- but it did not. Tried again with same result.

I tried to sign in on a new computer, entered the code I was emailed and was told "code is wrong". I tried 2 more times and each time received the same response. Each time the code was entered correctly. I tried starting over and now it will not accept my password. I tried to reset the password but It would not accept it. So, I asked to reset the password and it said it sent me an email -- but it did not. Tried again with same result.

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FredMcD
FredMcD
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What password are you talking about?