Changes to toolbars and window sizes are not saved
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In some instances, Firefox may not remember changes you've made to your toolbar settings or certain other configuration changes.
Note: If toolbars or toolbar items are missing, see What happened to the File, Edit, and View menus? and Navigation buttons like back, home, bookmarks and reload are missing.
This article explains how to fix the underlying problem that may result in one or more of the following symptoms:
- Changes that you made to your toolbars are not saved when you restart Firefox.
- Changes made to the browser window's size and position are not remembered when you restart Firefox.
- You cannot save new bookmarks.
Reset Firefox to fix the problem
Firefox's reset feature will reset toolbar preferences and disable add-ons that could be interfering.
Note: When using the refresh feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved. However, your extensions and themes will be removed and your preferences will be reset.When using the reset feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved. However, your extensions and themes will be removed and your preferences will be reset.When using the reset feature, your bookmarks, browsing history, passwords, cookies and web form auto-fill information will be saved. However, your extensions and themes will be removed; open tabs, windows and tab groups will not be saved; and your preferences will be reset. Learn more.
- At the top of the Firefox window, click the menu and select .At the top of the Firefox window, click the button, go over to the sub-menu and select .On the menu bar, click the menu and select .
-
- If you're unable to access the menu, type about:support in your address bar to bring up the Troubleshooting Information page.
-
- Click the button in the upper-right corner of the Troubleshooting Information page.
-
- To continue, click in the confirmation window that opens.To continue, click in the confirmation sheet that slides down.
- Firefox will close and be reset. When it's done, a window will list the information that was imported. Click and Firefox will open.Firefox will close and be reset. When it's done, a window will list the information that was imported. Click and Firefox will open.
- Click the menu button
and then click help
.
- From the menu choose .
- If you're unable to access the menu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the button in the upper-right corner of the Troubleshooting Information page.
-
- To continue, click in the confirmation window that opens.
- Firefox will close and be reset. When it's done, a window will list the information that was imported. Click and Firefox will open.
- Click this Refresh Firefox button directly, if you are viewing this page in Firefox (it won't work if you are using a different browser). You will also find a Refresh button on the top right corner of the Firefox about:support Troubleshooting Information page.
- To continue, click in the confirmation window that opens.
- Firefox will close to refresh itself. When finished, a window will list your imported information. Click and Firefox will open.
Note: There's also a Refresh Firefox Reset Firefox button in the Firefox Safe Mode window, if you can't start Firefox normally.
Refresh Firefox to fix the problem
Firefox's refresh feature will reset toolbar preferences and disable add-ons that could be interfering.
Note: When using the refresh feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved. However, your extensions and themes will be removed and your preferences will be reset.When using the reset feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved. However, your extensions and themes will be removed and your preferences will be reset.When using the reset feature, your bookmarks, browsing history, passwords, cookies and web form auto-fill information will be saved. However, your extensions and themes will be removed; open tabs, windows and tab groups will not be saved; and your preferences will be reset. Learn more.
- At the top of the Firefox window, click the menu and select .At the top of the Firefox window, click the button, go over to the sub-menu and select .On the menu bar, click the menu and select .
-
- If you're unable to access the menu, type about:support in your address bar to bring up the Troubleshooting Information page.
-
- Click the button in the upper-right corner of the Troubleshooting Information page.
-
- To continue, click in the confirmation window that opens.To continue, click in the confirmation sheet that slides down.
- Firefox will close and be reset. When it's done, a window will list the information that was imported. Click and Firefox will open.Firefox will close and be reset. When it's done, a window will list the information that was imported. Click and Firefox will open.
- Click the menu button
and then click help
.
- From the menu choose .
- If you're unable to access the menu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the button in the upper-right corner of the Troubleshooting Information page.
-
- To continue, click in the confirmation window that opens.
- Firefox will close and be reset. When it's done, a window will list the information that was imported. Click and Firefox will open.
- Click this Refresh Firefox button directly, if you are viewing this page in Firefox (it won't work if you are using a different browser). You will also find a Refresh button on the top right corner of the Firefox about:support Troubleshooting Information page.
- To continue, click in the confirmation window that opens.
- Firefox will close to refresh itself. When finished, a window will list your imported information. Click and Firefox will open.
Note: There's also a Refresh Firefox Reset Firefox button in the Firefox Safe Mode window, if you can't start Firefox normally.
Causes
The above symptoms are usually caused by a corrupted file in your Firefox user data, called localstore.rdf. This file is maintained by Firefox to manage some of your configuration settings.
Another possible cause is a misbehaving Firefox extension.
Fixing the problem
Resetting localstore.rdf
- At the top of the Firefox window, click the button, go over to the menuOn the menu bar, click the menuAt the top of the Firefox window, click the menu and select . Firefox will start up with the Firefox Safe Mode dialog.Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.holding down the option key while starting Firefox.quitting Firefox and then going to your Terminal and running:
firefox -safe-mode
You may need to specify the Firefox installation path (e.g. /usr/lib/firefox)Click the menu button
, click help
and select . Firefox will start up with the Firefox Safe Mode dialog. Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.holding down the option key while starting Firefox.quitting Firefox and then going to your Terminal and running:firefox -safe-mode
You may need to specify the Firefox installation path (e.g. /usr/lib/firefox) - In the Firefox Safe Mode dialog, select Reset toolbars and controls and click .
You should now be able to customize your toolbar settings and controls, change the browser window size or position, and save new bookmarks, and those changes will be remembered when you restart Firefox.
Disabling extensions
If the previous solution did not help, you can temporarily disable all extensions and then restart Firefox. If the symptoms go away then one of your extensions was causing the problem. For more information, read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.
Based on information from Corrupt localstore.rdf (mozillaZine KB)
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