Couldn't link to existing microsoft account.

Tried linking newly installed Thunderbird to an existing Microsoft account, It won't accept my existing Microsoft username (email address) and password, which I verified … (read more)

Tried linking newly installed Thunderbird to an existing Microsoft account, It won't accept my existing Microsoft username (email address) and password, which I verified were correct.

Asked by bobcarnold Duela 8 ordu

Last reply by bobcarnold Duela ordu bat

Firefox and Apple Sequoia 15

My links on Firefox worked until I upgraded my Mac OS to Sequoia 15. Now the browser does not even get active and keeps buffering. Where is the problem and what can I do … (read more)

My links on Firefox worked until I upgraded my Mac OS to Sequoia 15. Now the browser does not even get active and keeps buffering. Where is the problem and what can I do to solve it?

Thank you!

Asked by Dilip'sPocket Duela 2 ordu

MozillaUpdate does not clean up BitsTransfer

Mozilla Update appears to have a bug. I have several Windows 10 or 11 PCs with Firefox, and nearly all have the same problem. My event log is loaded with Event ID 16398, … (read more)

Mozilla Update appears to have a bug. I have several Windows 10 or 11 PCs with Firefox, and nearly all have the same problem. My event log is loaded with Event ID 16398, saying "A new BITS job could not be created." When I run the Get-BitTransfer command, I see the queue is filled with MozillaUpdate transfers. I have to execute "Get-BitsTransfer | Remove-BitsTransfer" to clear them out.

I can't find anything on the web to stop this, or even acknowledge it is happening to others.

Asked by jim.seymour Duela 3 ordu

Firefox And Thunderbird Do Not Update On Windows 10

This is another moment where I have to post through my Mac Monterey when the problem is on Window 10 64-Bit. This problem surfaces when there is an update available to e… (read more)

This is another moment where I have to post through my Mac Monterey when the problem is on Window 10 64-Bit. This problem surfaces when there is an update available to either program, though it seems like most times, not every time. Currently there is one available for Firefox that does not download. Previously the download installed on its own when this happened. I have shut down and restarted the system at least three times. At the last time I restarted in Safe Mode With Networking. It detected the update but would neither download nor check for updates. The message read to reinstall the new version. Is there any way to fix this updating problem once and for all? It is peculiar the Edge does not display this behavior. Right now what tabs I had open froze; so I had to use this system to post with Firefox for Mac Monterey. Thanks in advance.

Asked by tightpurchaser Duela 4 ordu

Mozilla Firefox since v127.0 cannot install anymore the Adobe Acrobat Pro extension (adobe_acrobat-1.0-windows.xpi)

Since Mozilla Firefox web browser v127.0 (released June 11 2024) the manual installation of the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) do no… (read more)

Since Mozilla Firefox web browser v127.0 (released June 11 2024) the manual installation of the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) do not work anymore!  :disappointed_face:

So, when you go in any higher version of Mozilla Firefox web browser then v126.0.1 (released May 28, 2024) to this web browser Menu Bar -> Tools -> Add-ons and Themes -> Extensions -> Install Add-on From File..., and then try to manually import-install the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) into the Mozilla Firefox web browser, and from this HDD location:

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCFirefoxExtn\WebExtn\signed_extn\adobe_acrobat-1.0-windows.xpi

The Mozilla Firefox web browser will say during this .xpi file installation: "This add on could not be installed because it appears to be corrupt"!  :disappointed_face:

However, in any Mozilla Firefox web browser version prior v127.0 (released June 11 2024), this manual import-installation of the adobe_acrobat-1.0-windows.xpi file will be most successfully installed in a Mozilla Firefox web browser without any problem!

I also create the most detailed and step-by-step post on the Mozillazine.org Forum and the Adobe Forum about all of this problem:

https://forums.mozillazine.org/viewtopic.php?p=14985444#p14985444

https://community.adobe.com/t5/acroba.../14893786#M480889

https://acrobat.uservoice.com/forums/.../48914657-mozilla-firefox-since-v127-0-cannot-install-anymor


So, please help and advice further. Thank you in advance and best regards!

Asked by Brus Duela egun bat

Last reply by Brus Duela 8 ordu

Firefox would not start & instructions followed toasted all my links

Firefox was working all day. Then when I went back to it later in the day, it would not start saying that it couldn't find a dll. The instructions I found onsite, using… (read more)

Firefox was working all day. Then when I went back to it later in the day, it would not start saying that it couldn't find a dll.

The instructions I found onsite, using another browser was to uninstall Firefox and do a clean install. They instructions said that I would not lose my bookmarks.

I faithfully followed the instructions and uninstalled the application, it had problems doing that as it kept coming up that it could not find a file. However, it did complete.

I then reinstalled Firefox.

I have no bookmarks to anythings. No banking bookmarks, no entertainment bookmarks... no nothings.

It will take me months to recover if I can even find those sites again....

I'm really annoyed with Mozilla and am now seriously considering a new primary browser. In all my years on a computer I have never had this happen before.

Now if you know a way that I can recover all my bookmarks, I will reconsider.

Bry

Asked by Bry703 Duela 6 ordu

Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile.

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux M… (read more)

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux Mint (v21 until last week and now version 22). I understood why I didn't get access from Linux side after the latest TB update in Windows as obviously the file structure and other things had changed to make it incompatible to elder versions.

However, as Linux is now my normal working environment, I've tried it again after upgraded my system to Linux Mint 22 Cinnamon 6.2.9 , kernel 6.8.0-44-generic and failed again, having the same error message when starting the profile: "Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile. "sudo killall Thunderbird" didn't find a running process.

I've tried importing everything in a new profile, which worked (more or less), but failed with all attempts getting access to my local profile. A local profile appears after importing but contains no data, trying to import its data separately doesn't trigger any error message when just ticking "E-Mail", but nothing is imported. When ticking "E-Mail" and "Settings", I'm getting a red alert that asks me to look into the error console which doesn't help either.

What can I do ????

Asked by ByteRider Duela 2 aste

Last reply by ByteRider Duela 6 ordu

Locks up 30 seconds after launching and selecting one mouse operation.

Just today after installing latest Microsoft Windows 10 64-bit and upgrading Thunderbird to 128.2, when I launch Thunderbird, after 30 to 60 seconds, the app goes "busy" … (read more)

Just today after installing latest Microsoft Windows 10 64-bit and upgrading Thunderbird to 128.2, when I launch Thunderbird, after 30 to 60 seconds, the app goes "busy" with the hourglass pointer, and I have to kill and restart. Each time it still freezes after one mouse click. It has been working on this computer for months without problems until now. The only thing that changed was an update to the latest Microsoft preview WIndows 10 64bit from "Windows Update" a couple days ago.

Is this my system only, or are others having this freeze problem? I have to kill Thunderbird after waiting several minutes with it still frozen.

I don't want to change to another email program.

Asked by thunderbird19 Duela 2 egun

Last reply by thunderbird19 Duela 7 ordu

I am leaving FireFox

FF Settings menu, select, Startup, (Open previous Windows /tabs) is greyed out an not selectable. I adopted FireFox because I like the way that it operated. I could open … (read more)

FF Settings menu, select, Startup, (Open previous Windows /tabs) is greyed out an not selectable. I adopted FireFox because I like the way that it operated. I could open FireFox and previous tabs and windows would open automatically. When I opened a new tab, FF would jump there automatically. If I wanted to check spelling, I could type in the search window and see correct options. ALL THAT IS GONE! Why should I keep using FF when it has lost functions that I depended upon?

Asked by garythomas452 Duela 7 ordu

Updated yesterday, and now I can't use it at all!

Yesterday, I installed whatever the current version is for Windows 11. At some point after that, it hung. It wouldn't close, even after doing End Task in task manager, no… (read more)

Yesterday, I installed whatever the current version is for Windows 11. At some point after that, it hung. It wouldn't close, even after doing End Task in task manager, nor shutting down the PC.

When I try to start it, it tells me "Firefox is already running, but not responding. The old Firefox process must be closed to open a new window."

Go to task manager, but the only thing I see related to Firefox is under Details pane. Shows a PID but I can't kill it even using the taskkill command as admin:

C:\Windows\System32>taskkill /im "firefox.exe" /t /f SUCCESS: The process with PID 24344 (child process of PID 19568) has been terminated. SUCCESS: The process with PID 15724 (child process of PID 19568) has been terminated. ERROR: The process with PID 32008 (child process of PID 8260) could not be terminated. Reason: There is no running instance of the task. SUCCESS: The process with PID 19568 (child process of PID 20576) has been terminated.

The PID noted above shows a location of C:\Program Files\Mozilla Firefox\tobedeleted, but if I try to delete it (or any other tmp files with yesterday's date), it says they're open in Firefox and won't let me.

Attempted uninstall and reinstall. Same issues as above. Firefox is now unable to be used. I have a ton of bookmarks that I haven't backed up recently by the way. I do NOT want to lose them.

Asked by Laura M Duela 13 ordu

Last reply by Laura M Duela 10 ordu

Can't establish connection with Xfinity server.

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fre… (read more)

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fresh install of Windows which we did. Of course all software and apps had to be reinstalled. I have used Thunderbird on this laptop for years successfully. I downloaded the most current verision of Thunderbird and installed it. I then attempted to add my email account. I entered my name, email account name, and password. Message came back, "Configuration found in Mozilla ISP database." Configuration shows Incoming: IMAP, SSL/TLS. Outgoing: SMTP, SSL/TLS. I then clicked on the "Done" box. Next an Xfinity window opens with my username. The next box says "Let's go". I clicked that box. A window pops open that says, "ACCESS DENIED, You don't have access "http://login.xfinity.com/login" on this server. I googled that line and found many responses. I tried many of the solutions shown to no avail. I then contacted Comcast/Xfinity. After hours on the phone and finally reaching Comcast Assurance Level 2, the agent and I tried various things and still to no avail. So, here I am. Anyone there have any ideas on how to proceed. Thanks to anyone who tries.

Asked by Bob Craig Duela astebete

Last reply by Bob Craig Duela 2 egun

Unable to log into brokerage account

I have an eTrade account and for the past 3 or 4 weeks, I always have to clear cache in Firefox in order to be presented with the login window. The url that comes up whe… (read more)

I have an eTrade account and for the past 3 or 4 weeks, I always have to clear cache in Firefox in order to be presented with the login window. The url that comes up when I launch eTrade is: https://us.etrade.com/home/welcome-back. Once I finish with that eTrade session, I log out but the next time I try to launch eTrade, it just spins. Down in the left corner of my screen I see "Read c.evidon.com" but the login screen never comes up and the tab that I launch on is just showing a spin and never seems to time out. Once I go into settings and clear cache, it works (have to close down firefox and relaunch it though). Did something change in the last firefox update that could have caused this. Never had this issue before and I've had firefox and the eTrade brokerage account for many years.

Asked by rossfrank1 Duela 11 ordu

Latest version cloaked. Is something trying to hack Mozilla

I have version 130.0.1. I keep getting popups prompting me to update. I'm skeptical at popups so I go to check what is the latest version at Mozilla.com. They don't di… (read more)

I have version 130.0.1. I keep getting popups prompting me to update. I'm skeptical at popups so I go to check what is the latest version at Mozilla.com. They don't display that; they only want to automate an update. I won't do that. I want to see what is being updated and to what version before I download and execute some unknown automated process. Mozilla should know better than try to cloak an update on us. We are the ones that use Mozilla because of all the "automated" trouble and hijacks out there.

Asked by PC Duela 13 ordu

How to Programmatically Configure FoxyProxy(Extension) in Firefox on Launch?

Hello Firefox community, I’m currently working on a project where I need to programmatically configure the FoxyProxy extension in Firefox every time I launch the browser… (read more)

Hello Firefox community,

I’m currently working on a project where I need to programmatically configure the FoxyProxy extension in Firefox every time I launch the browser. My goal is to dynamically set proxy configurations (e.g., IP, port, username, and password) before or during the browser startup.

I’ve explored several approaches, but I’ve run into challenges with each method

Does anyone know of a more effective way to achieve this? Any guidance on modifying FoxyProxy settings on launch or programmatically managing Firefox extensions in general would be greatly appreciated!

Thank you for your help!

Asked by Rohit Khurana Duela 15 ordu

Unable to start Firefox after update

When I tried to start Firefox it started an automatic update - like it has many times before. But I then got an error message referring to 'entry point not found' . I hav… (read more)

When I tried to start Firefox it started an automatic update - like it has many times before. But I then got an error message referring to 'entry point not found' . I have used Firefox for many years without any problems.

Asked by bobcrookham Duela 16 ordu

Import from app (K-9) failed

When I installed and started Thunderbird for Android, it presented an option to import configuration. I selected that option then chose the option to do it from an app an… (read more)

When I installed and started Thunderbird for Android, it presented an option to import configuration. I selected that option then chose the option to do it from an app and chose K-9. That option failed. I was however able to go to K-9 and do a settings export then go back to Thunderbird and do an import from file. That was then successful.

Should the import from app have worked? Is there more information I can provide?

K-9 6.804 Thunderbird for Android 8.0b1 Samsung Galaxy S21 Ultra 5G/Android 14/One UI 6.1

Asked by dennis107 Duela 2 egun

Last reply by dennis107 Duela egun bat