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I installed Thunderbird on a new (used) computer running Windows 11 Pro using the old computer's mail account and password. Thunderbird seemed to connect automatically to the webmail. However, when I click on the email button the program makes me enter my name and password (already entered). Then when I click on next I get - Error Creating Account. What do I do now? Thanks.

Regards,

Dave [edited from public] @centurytel.net

What the title says. At some point Firefox wanted to update to a newer version, it asked me if I wanted to refresh it, I said yes, nothing much happened besides I got a brand new folder I can't remove from my desktop. It asks for admin rights, I have admin rights, it's a local account, I am the only user, I tried the command prompt solution and it didn't help. Is there any solution to this at all that doesn't involve me getting into the bios?

MacBook Pro M4, OS v 26.0.1 Firefox runs fine as administrator. There is an issue with standard users. I have completely uninstalled and reinstalled Firefox multiple times from the Firefox webpage. When I try to run Firefox as a standard user a screen pops up. Firefox is trying to install a new helper tool - enter admin name and password. After I enter the user name and password the pop up screen disappears. If I click on the Firefox icon the same pop up screen appears again. I can select cancel, however, when I go to the Firefox icon it is bouncing up and down for several minutes. If I click on the Firefox icon again after it stops bouncing the process repeats itself.

One last thing Firefox was running fine until the latest update on 11/02/2025.

How can I resolve this issue?

Regards, David