Thunderbird Community Forum

This past week I started having a problem accessing URL's embedded in my emails from the Thunderbird interface. When clicking on the URL reference, nothing happens. I have not changed anything in my settings recently. Running Windows 7. I know my email server is working since this works when using my AT&T mail handler. I did have an issue with a Trojan virus that was cleared up with Malware program (i hope). I checked all the parameters of my mail handler and saw nothing that might cause this problem.

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20/2026

all INBOX emails disappeared from one of my email accounts. The other is working fine. Emails that were still open in one of the tabs are also now just an empty tab. --no luck repairing folder or deleting INBOX.msf. If I go to the Charter/Spectrum website the emails are still showing What should I try next?

I am trying to set up an icloud email account on Thunderbird & it says "Unable to login at server. Probably wrong configuration, username, or password. I know I have username & password correct. I also checked the server settings listed by Apple, Those are right as well.

Outlook.jpの個人アカウントをThunderbirdで使用しています。 IMAPは outlook.office365.com / 993 / SSL/TLS / OAuth2 で正常に受信できます。

SMTPは smtp-mail.outlook.com / 587 / STARTTLS / OAuth2 で送信すると、 535 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Mailbox. と返されます。

smtp.office365.com / 587 / STARTTLS / OAuth2 も試しましたが、こちらは接続タイムアウトになりました。 MicrosoftアカウントのOAuth2認証と2段階認証は完了しています。 Outlook Web版・新しいOutlookでは送受信正常です。 Microsoftサポートには問い合わせましたが、Thunderbird側へ確認するよう案内されました。

この状態でThunderbird側にまだ確認すべき設定がありますか？ それともMicrosoft側でSMTP AUTHが無効になっている状態でしょうか？

I use IMAP to grab my mail, if that's important.

In the last couple of days, my normal method of deleting messages from my Inbox, right-clicking on the message and selecting the trash can icon, has stopped working: the message disappears for a moment, then reappears. I can delete it by dragging it to the Trash folder in the folders pane on the left.

I've followed the instructions given in several postings here, including deleting the Trash and trash.msf files, doing that and then creating an empty txt file called Trash (no .txt), and using Repair Folder.

It just now occurred to me to disconnect from the Internet and try to delete a message. It worked fine?!

I cannot send out any emails. I can only receive them. My Error message says: “Sending of email failed. The message could not be sent because connecting to Outgoing server (SMPT) SMPT-server.austin.rr.com failed. The server may be unavailable or is refusing SMPT connections. Please verify that your Outgoing server (SMPT) settings are correct and try again.”

I have able to send out emails until 2 months ago. I have not touched my settings. Could they be changed during an update from Thunderbird? I have no idea what has happened. I spent an hour on the phone with Spectrum today. After discussing my settings in detail, which he said should work, he advised me to reach out to Mozilla for help.

I need to update my OS but not until this is fixed first. Thank you for any help.

1) How do I get the emails Thunderbird marks as spam to be moved to the Spam folder without me doing anything. I have thousands of emails now most marked as spam but I have to go in and move them one by freaking one!

2) Also you freaking filter system doesn't work worth a crap! I have created filters for instance: for any emails that have @cypress.com in the From part of the message to be moved to a folder under my inbox named Cypress. I have run it many times and actually none of the filters I've created work? They are very simple to understand and I am doing them correctly as far as I can tell but they don't work. I have created at least a dozen filters and the only emails moved are ones I moved manually myself.

And this training crap you have I don't know what you think it should take a computer to learn to move something to a folder. It's not like a child that has to be taught how to spell. You tell it if it has this in whichever field you've selected then it should move it. Not have to be taught? Not a bright idea in my opinion. It's why AI isn't very smart at least what they release to general users. Anyway I digress.

If you can help me with the above issues in the above paragraphs 1 & 3 I would greatly appreciate it.

After latest update Thunderbird cant send or receive emails. My settings are correct mail.charter.net port 993 outgoing mail.charter.net port 587.

Tells me I have a server error and is constantly asking for my password. HELP!!! I have been with Thunderbird since the beginning and have sent money to the cause, and now I need your help.

Thanks, Pam

Here is the message I get. Very inconvenient... Sending of the message failed. An error occurred while sending mail. The mail server responded: Too many recipients. Please reduce the number of recipients and try again. AUP#Out-1550. Please check the message recipient "........" and try again.

I need help. How do I troubleshoot TBird asking for a password that disappears when I go into troubleshooting mode? In other words, I can enter anything in for the password, or dismiss/close the pop up box, and nothing is effected by it. I still get all me email for all accounts. The only thing at the top of the box is a user name (pmruzicka). At this point, I have deleted the accounts that used that user name, including all info for the outgoing servers (even tho this password request pops up at TBird start). I have Disabled ALL extensions one at a time and the pop up still happens. I have set TBird to default them,e - pop up still there. I have unchecked the hardware acceleration box - pop up still there. I have no clue what else I could do at this point. I do NOT have a Primary password set. Can someone please help me figure this out? Getting tired of having to click off that pw box every time I start TBird. Thanks. Also, this has been happening through the last few updates of TBird.

This post is more for posterity than asking for a solution because all similar topics ended up being Avast antivirus interfering or something less nefarious.

In my case eM client started having this problem first, then I switched to TB, but the same issue here. Of all places, the best clue was found on [[Linux mint|https://forums.linuxmint.com/viewtopic.php?t=213352]] forums. It was a permission problem. Right click on C:\Program Files\Mozilla Thunderbird -> properties -> security. I did two things and not sure which one did it, but they pretty much achieve the same. ...

The Users group in the list only had read permissions so I gave it full access to the folder and checked the option to set the same permission changes to all subfolders. I also added my own personal user to that list and gave that full permissions. Oh yeah, also changed owner to myself from whatever default windows group was there before.

Now, do I know the full repercussions of doing this? No. Pretty sure this just created a security hole inside my C drive, but... I don't really care at this point. If I had to fix this again, a solution might be to instruct TB to store the the email files somewhere else rather than where it is installed itself (somewhere less locked down than Program Files).

Adding new account along with an existing hacked account. I get to the screens to add and there's a rejection, first because the imap host already exists and finally because of Authentication error. "Could not get OAuth2 details for hostname=imap." Tried every combo possible (except the right one!) and I still can't complete the addition. Help!!

I keep getting a message that says the login at imap.mail.att.net fails. So I re-enter my password, and it still doesn't work. The outgoing works fine. My server is Yahoo/AT&T.

For days now I have been unable to print Thunderbird email attachments. When I go to my gmail I can. I have contributed in the past but if this cannot be fixed asap I will be done with Thunderbird. I have really enjoyed it but this is a major bug.

I have an email address and I want to migrate those emails to a gmail address. The problem is that I have around 2300 emails. I'm copying about 200 emails to the gmail address. The problem is that is taking too long and it's not copying all of them.

What if I copy all of emails wait to sycronize it and then copy it again? It will work? Or is there another way to do that?