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I have a new Windows 11 computer and installed Thunderbird. Whenever I try to insert an image there is no option to do so. I was able to do this on my Windows 10 machine but not on this new Windows 11 machine. I went into settings and in the Composition section, under Sending Format, I did have it set to Automatic but changed it to Only HTML. In the Write message, in the Options menu, there is no insert image or anything. On my Windows 10 machine, there was an Insert for images and tables etc. On my Windows 11 machine, none of those options are available. How can they be missing? I don't want to send my image as an attachment, I want to insert it to the body of the message.

Any ideas as to how I can get the insert options in Thunderbird?

Thanks. Jane

When I try to add my Spectrum email back in Thunderbird, it failing to connect when I enter my password. When I go to spectrum.net, I have no trouble logging in with my password. Whaat do I need to do to add my Spectrum email.

I opened Thunderbird this morning and my Drafts folder is empty. Not only that but when I am composing an email and hit Save, which is setup to save to Drafts folder, I get a little popup that says Copying message to drafts folder. I open Drafts folder and it is not there. However, this new message that I tried to safe to Drafts shows up in a folder named All Mail. I try to drag it to Drafts but it does not copy or move to Drafts. I created a new folder and named it Drafts 2 then copied this test message to Drafts 2. But where are my original Drafts folder contents> I have changed absolutely nothing in Thunderbird. No settings changes, no nothing. What the heck? I had important things in my Drafts folder and now they are gone.

Oh, this happens on my Primary Gmail account. I open Gmail in my browser, check Drafts and it's empty too.

I check my ISP furnished POP3 account and it has a message in Drafts. I create a new message, save it to drafts in this POP3 account and Thunderbird147 puts it there.

In one folder, one message received on 20th Feb keeps altering its date/time so that it appears AFTER replies I've sent in response. This has occurred following a problem with the same folder where several emails went missing, which I managed to restore with the Repair Folder function. Thought I might try looking in the file (not the MSF, the other one), but it's far too big for any text editor to open.

After providing my existing twc.com email address and other requested information, Thunderbird did a search and came up with "The following settings were found by probing the given server." I used those settings and attempted to create a Tbird-based account. I got this error message: "Thunderbird failed to find the settings for your email account." Which seems odd since Tbird provided those settings by searching the server. What can I do now? I hate to go back to MS Office but I need email and I've spent two days trying to figure this out, including a couple of hours on the phone with Spectrum (they were just as baffled as I am). I still can't use Tbird for email but pls email me at [edited from community support forum] @twc.com and I can access it on my old MS Office computer.

For almost 15 years we have been printing emails (they are notification of orders). Probably 75,000 over that time period. Within the last 2 months or so, the second page has stopped printing. I have reinstalled printer drivers and software. Made sure I'm updating Thunderbird to the last release. I have looked at every setting. I tried using another computer and still no luck.

The printer does print the second page from other email apps like gmail and two page orders directly from PayPal etc.

I've spent hours upon hours and I'm out of ideas.

HELP.  :)

Hello, I have tried to send several email replies using thunder bird but they fail because the smtp server times out. Or cannot be reached. I am a new Starlink subscriber and am wondering if that could have anything to do with the issues. The software is on my dell computer running windows 10. Any help or suggestion is appreciated. Buoyantly Professor Bob

Scary behavior of 'Local Folders': I'm moving an IMAP account from one server to an other. I copy all emails from old server IMAP account to a place described as "Local Folders". I then delete the account connected to the old server. WTF: the the local folders to which I copied the messages are now GONE. My plan was to recreate the account to the new server, then copy messages from LocalFolders to IMAP. But the LocalFolders got deleted along with the IMAP account. This I was doing in a separate profile from my own, as it's for a friend I'm helping with a hosting move.

In my own profile: For more than a decade, I have been maintaining the size of my mailboxes, by moving older messages to LocalFolders. As it happens, for these, I did indeed direct the folder to a separate drive, which also gets backed up offsite. My concern is that 'Local Folders' are portrayed as being INDEPENDENT of IMAP accounts. This is VERY POOR design, to allow a user to delete data they thought was safely stored locally while they recreate a moved or misbehaving account. I have dozens of Local Folders. Five years ago, I abandoned an entire domain name and it's email accounts. I know I still have those emails in my local folders despite having deleted the IMAP accounts from my profile. I fear that the current version, by default, might not be so respectful of my data. Can someone please explain? Where are the links that TIE an IMAP account to Local Folders, and how do I sever that link?

In my case, the source account still exists. I can repeat my steps, but for some other unfortunate users, this may not be the case.