Showing questions for topic:

Issues with spectrum email

In an answer to a previous question, I learned that Spectrum email has issues. I have since learned that Spectrum is slowly phasing their email out. So I'm guessing that … (read more)

In an answer to a previous question, I learned that Spectrum email has issues. I have since learned that Spectrum is slowly phasing their email out. So I'm guessing that change is necessary for me. If I create a free Outlook account on my W11 desktop, is using Thunderbird still an option? This whole email thing is confusing for me. Thanks for any help.

Open 10

Signature line no return

In the recent version (24.0) the signature line option is no longer respecting a carriage return at the end of a line. When entering more than one line for a signature, y… (read more)

In the recent version (24.0) the signature line option is no longer respecting a carriage return at the end of a line. When entering more than one line for a signature, you cannot enter a return and start a second line.

While the editor accepts this the preview pane and the final result does not respect the return and the lines wrap together. This did not happen with earlier versions. Signatures created with earlier versions continue to operate okay. Only the effort to add a new signature line or edit an existing one is being impacted.

It appears the CR is not being entered or read.

Open 3

I still need to add a new additional email address to my existing Thunderbird account. I still have not been able to identify the revision details from help.

I haven't been able to discover the revision version of my Thunderbird but I think it has probably been over written with a current version today. My current email is a Y… (read more)

I haven't been able to discover the revision version of my Thunderbird but I think it has probably been over written with a current version today. My current email is a Yahoo .co.uk What I really need to do is to setup a new additional email with a different @ xxxxx.com.

I would be grateful for some help. Thank you Malcolm Sanderson.

Open 1

Message list does not display graphics

The list of messages does not display graphics. Links are displayed instead, but don't always lead to the expected locations. This started unexpectedly and I don't know … (read more)

The list of messages does not display graphics. Links are displayed instead, but don't always lead to the expected locations. This started unexpectedly and I don't know the reason.

Open 1

How do I change the page zoom so the emails stay at "110" or "125" like in a browser setting?

Why do different emails come in at different magnifications? I get emails from a real estate agent that I have to do a control & + to zoom in on the email so I can re… (read more)

Why do different emails come in at different magnifications? I get emails from a real estate agent that I have to do a control & + to zoom in on the email so I can read it normally. Why is there not a setting to have all emails at one "zoom" setting? It would be really helpful!! Especially for us older users. Also, when I add a folder to my email, why can't I add it to the list of folders already there by default? Right now I have to add the folder to the inbox and then drag it down to the other folders. When I do this they don't go alphabetically, they go to the bottom of the list. They should drop into alphabetical order. Thanks for your help.

Open

Thunderbird is possessed

I have been using Thunderbird for years. My current version is 158.0 (32-bit). In recent months Thunderbird has become increasingly weird and annoying. These problems hav… (read more)

I have been using Thunderbird for years. My current version is 158.0 (32-bit). In recent months Thunderbird has become increasingly weird and annoying. These problems have occurred individually, not all at once, and each persists--that is, they are all and always present.

1. T'bird's counts of messages in folders is always much higher than the actual counts. 2. I tag messages with color, but T'bird deletes the color tags within a day. 3. Clicking a message doesn't change the message from Unread to Read--that is, the title stays bold. I can change the read/unread indication by clicking the button, but the change doesn't happen automatically. 4. If I drag a message to my wife's T'bird inbox, the act removes the message from my T'bird inbox, but it doesn't always remove it from the inbox at the Server. 5. Deleting a message from my T'bird inbox often also deletes the message just above it. This is the oldest problem, and when it first occurred I found that if I closed and immediately reopened T'bird the message would reappear in my T'bird inbox. Now it does not, although the message might still be in my inbox at the Server. 6. While I am reading a message, the list of messages often pops up to the top (oldest) message. The message I was reading doesn't disappear or otherwise change, but I have to scroll back down to it and click it again in order to delete it or move it to another folder.

These problems are more than annoying. Can anybody help?

Open 3 20

Local mail is twice the size as pop mail

For years I had an pop account in my Thunderbird, next to my Imap account. Both live happily next to each other. Today I moved all the mails from my pop account (which wa… (read more)

For years I had an pop account in my Thunderbird, next to my Imap account. Both live happily next to each other. Today I moved all the mails from my pop account (which was no long active, nor was it connected to a server) to my local folders. I found out that all of my folder were suddenly twice the size. Compressing didn't do a thing. Why is this?

Open 4 20

impossible d'ajouter un compte gmail sur les 4 comptes que j'ai.

Quand je veut ajouter le compte (photo 1), il apparait ensuite sur firefox la photo 2. Lorsque je clique sur continuer photo 3, je reçoit sur firefox le message photo 3 p… (read more)

Quand je veut ajouter le compte (photo 1), il apparait ensuite sur firefox la photo 2.

Lorsque je clique sur continuer photo 3, je reçoit sur firefox le message photo 3 puis sur thunderbird la photo 4 mais le compte n'apparait pas dans la liste des comptes.

Avec mes remerciements

Hervé Dorveaux

Open

Mailordner verschwunden

In einem meiner Postfächer sind alle Unterordner verschwunden unter TB. Auf dem Handy kann ich alles sehen, in anderen Postfächern auf dem PC stimmt alles. Ich habe alle … (read more)

In einem meiner Postfächer sind alle Unterordner verschwunden unter TB. Auf dem Handy kann ich alles sehen, in anderen Postfächern auf dem PC stimmt alles.

Ich habe alle verfügbaren Tips probiert seit ca. 4h.

Im Verzeichnis von heute scheinen alle Daten vorhanden zu sein, siehe Bild. Die Dateien und Ordner von gestern sind aber grösser, siehe 2. Bild. Im Postfach auf TB sind sie aber gar nicht zu sehen.

Was tun?

Gruss, Dirk

Open 15 1

One email account will not open.

One of my email accounts will not load. I've tried reconstructing my profile which succeeds about every third try but for no apparent reason the files and all the folders… (read more)

One of my email accounts will not load. I've tried reconstructing my profile which succeeds about every third try but for no apparent reason the files and all the folders vanish. Started happening a few days ago. Please respond to [redacted from public] @gmail.com because I me or may not be able to read my normal account. Thank you.

Open 10

M Inbox and dropped down about 7 boxes from right below Jas2239

my inbox folder and all folders below it has dropped down about 7 folders from right below my email address. how to get it back up to where it has been for years? thanks… (read more)

my inbox folder and all folders below it has dropped down about 7 folders from right below my email address. how to get it back up to where it has been for years? thanks, [redacted phone# from community support forum]

Open 8

How to add an additional e-dress to my Thundermail account.

I've signed up for the Thundermail.com beta account. I want to know how add a new email address to that account. Not an email address from another provider, one of the up… (read more)

I've signed up for the Thundermail.com beta account. I want to know how add a new email address to that account. Not an email address from another provider, one of the up to 15 separate addresses that the offer supposedly includes. I realize they will all deliver to the one Inbox, but I'm trying to dump multiple old gmail accounts and convert to Thundermail wihtout losing the other "aliases". THANKS!

Solved 3

Too many emails

I have been using my phone a lot and so I've been getting my email on it. In the meantime however the items have been saved on the server. My computer hard drive crashed … (read more)

I have been using my phone a lot and so I've been getting my email on it. In the meantime however the items have been saved on the server. My computer hard drive crashed and when I have installed Thunderbird I find I have 26 thousand emails!! I would like to delete big hunks of it but how to go about it? Thanks.

Open 1

Deleted emails Not showing in trash folder

Lately I have noticed that when I delete an email it Is not going into my trash folder. I am using version 159.0 (64-bit). Any assistance would be greatly appreciated al… (read more)

Lately I have noticed that when I delete an email it Is not going into my trash folder. I am using version 159.0 (64-bit). Any assistance would be greatly appreciated also I am using an IMAP server

Solved 4