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  • Archived

Can no longer drag from downloads or copy images

Using latest version of Firefox - 116.0 Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy i… (read more)

Using latest version of Firefox - 116.0

Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy images from pages.

I will right click, copy image and it just does not go into my clipboard.

In terms of the Downloads, I'd always download audio or video files and drag them straight into Premiere Pro - I can no longer do this. I cannot drag it outside of Premiere either, so it's not an Adobe bug.

Any help would be greatly appreciated, Thanks

Asked by adampelka26 11 months ago

Last reply by zeroknight 11 months ago

  • Solved
  • Archived

Bookmarks no showing up, no HTML file to upload, tried everything!

Dear Firefox support, I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade.… (read more)

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

Asked by AniTamar 9 months ago

Answered by cor-el 9 months ago

  • Archived

Is there a way to disable asking where to save downloads?

I know I could use an addon like RunWith to download files to the Downloads folder without it asking where to save them, but I want files downloaded through Firefox the o… (read more)

I know I could use an addon like RunWith to download files to the Downloads folder without it asking where to save them, but I want files downloaded through Firefox the official way. I have “Always ask where to save files” unchecked in settings, but that doesn’t do anything.

Asked by TheWonderAlmighty 10 months ago

Last reply by TheWonderAlmighty 9 months ago

  • Archived

Web Page Displays Affected By Latest Update

Since uploading the latest update today many of my webpages no longer appear properly. I have given you an example of one which has the URL of https://www.newsnow.co.uk/h… (read more)

Since uploading the latest update today many of my webpages no longer appear properly. I have given you an example of one which has the URL of https://www.newsnow.co.uk/h/Sport/Football/Premier+League/Tottenham+Hotspur?type=ts You can see from the screenshot image that is added to this message what I mean. This is happening on quite a few websites now. Can you please advise a remedy or address the problem ?

Best regards Gary Roe

Asked by stanstyman 10 months ago

Last reply by Paul 10 months ago

  • Archived

fast timeouts on 116.0 linux, reddit, Youtube fail to load, addon issue

recent upgrade to 116 causes issue of fast timeouts, Reddit, Youtube will load for a few seconds then stop, refresh, restart don't help. Running in troubleshooting mode n… (read more)

recent upgrade to 116 causes issue of fast timeouts, Reddit, Youtube will load for a few seconds then stop, refresh, restart don't help. Running in troubleshooting mode now so I can post. I'll narrow down which addon is at issue

Asked by Galen Thurber 10 months ago

Last reply by Paul 10 months ago

  • Archived

addons

I was not able to download FireFox from browser so downloaded the app from microsoft store and I cant add add-ons it shows download failed check your connection but i hav… (read more)

I was not able to download FireFox from browser so downloaded the app from microsoft store and I cant add add-ons it shows download failed check your connection but i have 5g internet, I also used mobile data to ensure download but no results

Asked by adityagupta77722 10 months ago

Last reply by ElCapitan 10 months ago

  • Archived

Firefox has been acting up lately

Hello, lately Firefox has been acting odd for me, certain websites such as Discord are left stuck on a grey screen, the "people also asked..." tabs on Google won't open a… (read more)

Hello, lately Firefox has been acting odd for me, certain websites such as Discord are left stuck on a grey screen, the "people also asked..." tabs on Google won't open and youtube videos won't start.

I have tried clearing the cache, restarted the computer and reinstalling Firefox but no dice.

Asked by roboteer123 10 months ago

Last reply by Paul 10 months ago

  • Archived

Keeper Ext

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0 I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mou… (read more)

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0

I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mouse in the sign on screen, nothing comes up for me to click on as before. On automated sights, nothing happens either. Can you advise estimated completion time?

This is what Keeper says:

Monitoring - We have pushed a new version to Mozilla (16.6.1) which is pending review to address autofill issues on Firefox. Aug 17, 2023 - 22:33 PDT Identified - We are aware of login and filling errors with the KeeperFill browser extension on Firefox. This issue is randomly occurring during initialization of the extension. Restarting Firefox when this occurs may temporarily resolve the issue. We have pushed a new version to Mozilla (16.6.1) which is pending review. Mozilla should release the update within 24 hours. Aug 16, 2023 - 11:24 PDT

Ron Armstrong [removed email from public]

Asked by Ron 10 months ago

Last reply by James 10 months ago

  • Archived

No "Check for Updates" in Settings > Updates

There is no "Check for Updates in Settings > Updates, nor is there "Allow Firefox to" So I cannot change any Update settings. ATM Firefox (now version 116) updates au… (read more)

There is no "Check for Updates in Settings > Updates, nor is there "Allow Firefox to"

So I cannot change any Update settings. ATM Firefox (now version 116) updates automatically and some tabs (youtube) stop working without any indication why. I would like to disable automatic updates but I can't. (AFAIK)

Why?

Asked by sclaes 10 months ago

Last reply by James 10 months ago

  • Archived

Website Certificate Error

Xfinity's site has a certificate error see below Secure Connection Failed An error occurred during a connection to idm.xfinity.com. Peer’s Certificate has been revoked.… (read more)

Xfinity's site has a certificate error see below

Secure Connection Failed

An error occurred during a connection to idm.xfinity.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Dafydd A 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Lost Copy and Paste Ability In Whatsapp Using Firefox

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google tra… (read more)

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google translator to whatsapp using firefox. As much as I hate to I went to my Microsoft Edge browser and both images and copying pasting text worked. So unfortunately it is definitely a firefox browser issue. I hope someone can resolve this soon! So I can return to using firefox. Thanks!

Asked by mcenand 10 months ago

Last reply by James 10 months ago

  • Archived

PDF corruption

We have a website we are using for supply chain. When we look at orders it shows up in PDF for printing. While using FireFox after a few PDF's they are starting to show c… (read more)

We have a website we are using for supply chain. When we look at orders it shows up in PDF for printing. While using FireFox after a few PDF's they are starting to show corrupted data. Even after deleting cookies and Cashed data

Asked by sfortner 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox takes a long time to reconnect to internet after hibernation. Win11

I am a very long-term user of Firefox. I have a newish windows laptop and I use the hibernate function when I want to start and stop a windows session. I have been using… (read more)

I am a very long-term user of Firefox. I have a newish windows laptop and I use the hibernate function when I want to start and stop a windows session. I have been using windows 11 for a good while now without any problem, but about 6 weeks ago I started to get a new problem - Firefox now can take up to 4 minutes to load or reload a page after hibernation. The length of time to reconnect time varies. This only affects Firefox. There is no problem with my internet - other programmes and apps load immediately, and at the same time as Firefox is still trying to load a page/any page I haven't added any new add-ons and can't think of anything I've done that could cause this issue. I thought this would be a windows 11 issue caused after an update, but after a bit of searching on Google, Reddit and Mozilla Help/ I can't find anyone else with a similar problem.

Can someone help? Thanks

Asked by Jeff Berens 9 months ago

Last reply by Jeff Berens 9 months ago

  • Archived

Multiple users on Windows 2012 R2 terminal server crashing

Firefox is crashing for multiple users on Windows Server 2012 R2. I notice the websites sometimes are very to slow to load before it happens. I have pasted one of the cra… (read more)

Firefox is crashing for multiple users on Windows Server 2012 R2. I notice the websites sometimes are very to slow to load before it happens. I have pasted one of the crash reports below. This is on Firefox esr 115.1.0 and started happening 4 or 5 days ago. I have uninstalled and reinstalled Firefox and the issue is still happening.

AdapterDeviceID: 0xfefe AdapterDriverVersion: 6.3.9600.18619 AdapterSubsysID: 00000000 AdapterVendorID: 0x1414 Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:115.1.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.6,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.5,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4 AvailablePageFile: 50124296192 AvailablePhysicalMemory: 43743485952 AvailableVirtualMemory: 138535430242304 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20230724124053 CPUMicrocodeVersion: 0x41 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Operating system not supported CrashTime: 1692925405 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1690988167 LastInteractionDuration: 47 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Bitdefender SRL":["gemmauf64.dll","bdhkm64.dll"],"Microsoft Corporation":["ucrtbase.dll","msvcp140.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","VCRUNTIME140.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["advapi32.dll","NetworkExplorer.dll","mscms.dll","tiptsf.dll","explorerframe.dll","actxprxy.dll","ntshrui.dll","linkinfo.dll","taskschd.dll","npmproxy.dll","Windows.Globalization.dll","cscapi.dll","ondemandconnroutehelper.dll","msimg32.dll","dbghelp.dll","netprofm.dll","WINMMBASE.dll","winmm.dll","winhttp.dll","version.dll","wsock32.dll","wininet.dll","iertutil.dll","NapiNSP.dll","winrnr.dll","rasadhlp.dll","propsys.dll","ktmw32.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","wtsapi32.dll","FWPUCLNT.DLL","winnsi.dll","IPHLPAPI.DLL","secur32.dll","oleacc.dll","DWrite.dll","Bcp47Langs.dll","MMDevAPI.dll","ntmarta.dll","nlaapi.dll","dxgi.dll","duser.dll","avrt.dll","dwmapi.dll","dui70.dll","apphelp.dll","SHCore.dll","uxtheme.dll","kernel.appcore.dll","devobj.dll","rsaenh.dll","userenv.dll","dnsapi.dll","mswsock.dll","cryptsp.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","srvcli.dll","bcryptPrimitives.dll","cryptbase.dll","sxs.dll","winsta.dll","powrprof.dll","profapi.dll","msasn1.dll","sspicli.dll","wintrust.dll","cfgmgr32.dll","crypt32.dll","KERNELBASE.dll","clbcatq.dll","msvcrt.dll","rpcrt4.dll","shlwapi.dll","shell32.dll","sechost.dll","oleaut32.dll","nsi.dll","combase.dll","msctf.dll","setupapi.dll","gdi32.dll","kernel32.dll","ws2_32.dll","imm32.dll","user32.dll","imagehlp.dll","psapi.dll","ole32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: MOZ_CRASH(Quota manager shutdown timed out) Notes: FP(D00-L1000-W0000100-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x15ad, AdapterDeviceID2: 0x0405, AdapterSubsysID2: 00000000, AdapterDriverVersion2: 8.17.2.14DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerShutdownTimeout: cache: Managers: 1 (https://aaaaaaaaaaaaa.aaaaaaaaaa.aaa: Closing, ) Intermediate steps: 0.000000s: starting


QM: 1 normal origin ops pending Intermediate steps: 0.000000s: startCrashBrowserTimer 0.000000s: initiateShutdownWorkThreads 0.000000s: startKillActorsTimer 5.016000s: killActorsTimerCallback


ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 13788 ShutdownProgress: profile-before-change-qm ShutdownReason: AppClose StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1692924948 SubmittedFrom: Client SystemMemoryUsePercentage: 15 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20230724124053","version":"115.1.0","vendor":"Mozilla","displayVersion":"115.1.0esr","platformVersion":"115.1.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":"mozilla-win-eol-esr115","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":49151,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":16,"cores":16,"vendor":"GenuineIntel","name":"Intel(R) Xeon(R) CPU E5-2660 v3 @ 2.60GHz","family":6,"model":63,"stepping":2,"l2cacheKB":256,"l3cacheKB":25600,"speedMHz":2600,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"6.3","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":9600},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"RDPUDD Chained DD","vendorID":"0x1414","deviceID":"0xfefe","subsysID":"00000000","RAM":0,"driver":"RDPUDD","driverVendor":null,"driverVersion":"6.3.9600.18619","driverDate":"01-01-1970","GPUActive":true},{"description":"VMware SVGA 3D","vendorID":"0x15ad","deviceID":"0x0405","subsysID":"040515ad","RAM":0,"driver":"vm3dum64_loader vm3dum64_loader vm3dum64_loader vm3dum_loader vm3dum_loader vm3dum_loader","driverVendor":null,"driverVersion":"8.17.2.14","driverDate":"2-8-2021","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":32,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_WIN10"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"general.smoothScroll":true,"media.gmp-gmpopenh264.lastInstallStart":1690293185,"media.gmp-gmpopenh264.lastDownload":1688655010,"media.gmp-gmpopenh264.lastDownloadFailed":1690293197,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1688655010,"media.gmp-widevinecdm.lastInstallStart":1679577999,"media.gmp-widevinecdm.lastDownload":1679578000,"media.gmp-widevinecdm.lastUpdate":1679578000,"media.gmp-manager.lastCheck":1692925034,"media.gmp-manager.lastEmptyCheck":1692925034,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":3},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-1-e","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-e&q="}},"profile":{"creationDate":19257,"firstUseDate":19257},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237},"webcompat@mozilla.org":{"version":"115.1.0","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19257,"updateDay":19257},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2557.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"device-migration-existing-user-messaging-tour-spotlight-rollout":{"branch":"control","type":"nimbus-rollout","enrollmentId":"1024adf8-c7e1-4181-b357-7f9037fbce1b"},"device-migration-existing-users-sumo-switch-device-cfr-rollout":{"branch":"control","type":"nimbus-rollout","enrollmentId":"9e04ff99-d8b2-4cd1-ba9d-35a582b3f5a8"},"bug-1802286-rollout-fix-webcompat-shim-breakage-release-103-107":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"7f03ccba-9353-4146-b0bc-8695bcafc340"},"bug-1849168-pref-page-load-time-patch-esr-beta-115-116":{"branch":"reset-to-false","type":"normandy-exp","enrollmentId":"8c801fe1-3b26-46b7-b7a3-86abf06f0e70"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 59055263744 TotalPhysicalMemory: 51539070976 TotalVirtualMemory: 140737488224256 URL: https://titleventures.sharepoint.com/sites/TitleQuestCompaniesCompliance/SitePages/Home.aspx UptimeTS: 6553.4715493 Vendor: Mozilla Version: 115.1.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a

XPCOMSpinEventLoopStack: default: QuotaManager::Observer::Observe profile-before-change-qm useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by jcutler1 10 months ago

Last reply by jcutler1 9 months ago

  • Archived

Finding my Google Password

I finally somehow was able to get in my Google account, however i don't know what my password is. Is there a way to seeing my current Google password without signing out,… (read more)

I finally somehow was able to get in my Google account, however i don't know what my password is. Is there a way to seeing my current Google password without signing out,because i'm afraid of not getting back in. Pleas help me. I know that this is a weird question, Thank you.

Asked by BeachGaBulldog 10 months ago

Last reply by Paul 10 months ago

  • Archived

Main menu, recent bookmarks

I run Firefox 115.0.3 on Windows 10, desktop. The main menu in Firefox has a "recent bookmark" listed and I would like to remove it from the menu. I thought it would be … (read more)

I run Firefox 115.0.3 on Windows 10, desktop. The main menu in Firefox has a "recent bookmark" listed and I would like to remove it from the menu. I thought it would be a simple matter of going into bookmark menu settings or the settings from the main menu, but it is not. When I was unable to resolve it, I did an internet search and was unable to find a straight forward answer. As one fix suggested, I tried turning off "history" to no avail. I've attached an image which shows "recent bookmarks" in the main menu of Firefox browser. I don't feel it is necessary to have recent bookmarks in the main menu when it is easily access from the bookmark icon. Perhaps I've overlooked an option in settings. Can someone please help resolve the issue.

Asked by bernadette.terrell 10 months ago

Last reply by cor-el 10 months ago

  • Archived

why is it so difficult to get spell check to work?

I went into setting and made sure spellcheck is enabled and it is, but there are no other options there. I did exactly what it said on your help article and right clicked… (read more)

I went into setting and made sure spellcheck is enabled and it is, but there are no other options there. I did exactly what it said on your help article and right clicked in the text box on multiple different web pages and there is NO OPTION. It should not be this complicated.

Asked by tremault 10 months ago

Last reply by cor-el 10 months ago

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keep getting request for a primary password but can find the link to create login and passords

Unable to access the login and primary password link. this doesn't show up on my accounts page. My accounts page does not "privacy & security" option. The lack of … (read more)

Unable to access the login and primary password link. this doesn't show up on my accounts page. My accounts page does not "privacy & security" option. The lack of a primary password is blocking me from getting some online personal info I need.

Asked by allanb38 10 months ago

Last reply by cor-el 10 months ago