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When using Firefox and going to Yahoo! Mail, my mailbox is getting hijacked by a website: http://www.yim.com/?redir=frame&uid=www510acd907341f6.33698355

Posted

This is only happening with Firefox and not Explorer. In my Yahoo Mail the webpage automaticlly redirects to another website: http://www.yim.com/?redir=frame&uid=www510acd907341f6.33698355

I can't read my mail and I can't figure out how to make the re-direct stop. I have already removed and reinstalled Firefox to no avail.

This is only happening with Firefox and not Explorer. In my Yahoo Mail the webpage automaticlly redirects to another website: http://www.yim.com/?redir=frame&uid=www510acd907341f6.33698355 I can't read my mail and I can't figure out how to make the re-direct stop. I have already removed and reinstalled Firefox to no avail.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_33 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Microsoft Lync 2010 Meeting Join Plug-in
  • 4.1.10329.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1263 solutions 8346 answers
Please update to Firefox 18.0.1 [[Update Firefox to the latest version]] Then Reset Firefox [[Reset Firefox – easily fix most problems]] Also scan for malware [[Troubleshoot Firefox issues caused by malware]]

Helpful Reply

Thanks for your response but unfortunately these steps do not solve the problem - other ideas?

Thanks for your response but unfortunately these steps do not solve the problem - other ideas?
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1263 solutions 8346 answers

You ran full malware scans with all the programs? That was fast

You ran full malware scans with all the programs? That was fast
cor-el
  • Top 10 Contributor
  • Moderator
12751 solutions 117168 answers

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Do a malware check with some malware scanning programs on the Windows computer.<br /> You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *http://support.kaspersky.com/viruses/solutions?qid=208280684 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked