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I can't read email in two of my yahoo accounts, but I can in another one. All three work in IE.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

sheepdog_169
sheepdog_169
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The inbox shows up for all accounts, but in two of them, I cannot check a box to delete or move the message, and clicking on the subject does not open the message. Also the message toolbar (delete, move, etc.), doesn't appear.

The inbox shows up for all accounts, but in two of them, I cannot check a box to delete or move the message, and clicking on the subject does not open the message. Also the message toolbar (delete, move, etc.), doesn't appear.

All Replies (2)

user633449
user633449
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Update to Firefox 18. Update Firefox to the latest release

Then Reset Firefox. Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.