Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have just downloaded Firefox onto my PC and now keep getting a "Confirm Folder Replace" message about "this folder already contains a file named chrome"

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by user633449

more options

- regardless of whether I click "yes to update all" or "no", my PC then proceeds as instructed, but within seconds I am getting the same Confirm Folder Replace message over and over again. I have already tried to address this by uninstalling Firefox completely and re-installing it the next day, but the same message keeps coming up time and time again. I have Windows XP version 3 if that is of any relevance.

- regardless of whether I click "yes to update all" or "no", my PC then proceeds as instructed, but within seconds I am getting the same Confirm Folder Replace message over and over again. I have already tried to address this by uninstalling Firefox completely and re-installing it the next day, but the same message keeps coming up time and time again. I have Windows XP version 3 if that is of any relevance.

All Replies (1)

more options

Is this when you install the EXE, or when you are running Firefox, or some other time?