Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time i try to open firefox, I have to force quit it as the bouncing ball just keeps going around. I have a Mac os x 10.7.2. What is going on. I have tried to move the Firefox to the trash, but that is not working

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Tim

more options

HOW DO I DELETE FIREFOX FROM MY COMPUTER SO I CAN TRY TO REINSTALL A TOTALLY NEW ONE. I HAVE TRIED TO DELETE FROM MY APPLICATIONS BUT IT IS ALWAYS STILL THERE.

HOW DO I DELETE FIREFOX FROM MY COMPUTER SO I CAN TRY TO REINSTALL A TOTALLY NEW ONE. I HAVE TRIED TO DELETE FROM MY APPLICATIONS BUT IT IS ALWAYS STILL THERE.

All Replies (1)

more options

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile