Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Etsy choice of options not loading

  • 2 replies
  • 0 have this problem
  • 7 views
  • Last reply by ZenziZang

ZenziZang
ZenziZang
more options

As of 9/8 on Etsy (Firefox), I cannot make selections as to options on products (I get an eternal circle going around):

https://www.etsy.com/listing/259532022/garment-rack-clothing-rack-clothes-rack?ga_order=most_relevant&ga_search_type=all&ga_view_type=gallery&ga_search_query=Garment+Rack+%7C+Clothing+Rack+%7C+Clothes+Rack+%7C+Industrial+Pipe+Clothing+Rack+%7C+Clothing+Storage+%7C+Clothes+Rail+%7C+Pipe+%7C+FAST+FREE+SHIPPING%21%21%21&ref=sc_gallery-1-1&frs=1&etp=1&plkey=cce2d50916111424310bcd7e36a4d2e0051f8c75%3A259532022

I CAN select options with Safari. I've cleared cookies, history, restarted, etc. to no avail. Please help! Thank you.

As of 9/8 on Etsy (Firefox), I cannot make selections as to options on products (I get an eternal circle going around): https://www.etsy.com/listing/259532022/garment-rack-clothing-rack-clothes-rack?ga_order=most_relevant&ga_search_type=all&ga_view_type=gallery&ga_search_query=Garment+Rack+%7C+Clothing+Rack+%7C+Clothes+Rack+%7C+Industrial+Pipe+Clothing+Rack+%7C+Clothing+Storage+%7C+Clothes+Rail+%7C+Pipe+%7C+FAST+FREE+SHIPPING%21%21%21&ref=sc_gallery-1-1&frs=1&etp=1&plkey=cce2d50916111424310bcd7e36a4d2e0051f8c75%3A259532022 I CAN select options with Safari. I've cleared cookies, history, restarted, etc. to no avail. Please help! Thank you.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I can on my mac running 10.13.6. see screenshot Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

ZenziZang
ZenziZang Question owner
more options

Thank you. I will give it a try in a day or two. At the moment regarding Etsy, I switched to Safari. I never had the problem before and I am up to date on Mac OS and Firefox. I didn't add anything, but can possibly connect it to updating to latest Mac OS Monterey 12.6. It seems that's when it started happening.