X
Tap here to go to the mobile version of the site.

Support Forum

keep getting message about Avg and passwords. need to make it go away. I don't use their service for passwords.

Posted

NOTHING makes it go away permanently. stupid. I don't use AVG password service. I'm continually getting a really stupid message at the top of my firefox almost every day that I have to close, about their password service and an issue. it does NOT apply to me. closing it doesn't help, hitting Learn doesn't help, nor does the third option. fix this stupid thing!

NOTHING makes it go away permanently. stupid. I don't use AVG password service. I'm continually getting a really stupid message at the top of my firefox almost every day that I have to close, about their password service and an issue. it does NOT apply to me. closing it doesn't help, hitting Learn doesn't help, nor does the third option. fix this stupid thing!

Chosen solution

I was having this problem too. My options for survey settings was already unchecked. I had to check that option (opt-in to surveys) and then uncheck the option (opt-out of surveys). Once I did that, the notification message went away.

Read this answer in context 0
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

More Information

jscher2000
  • Top 10 Contributor
8640 solutions 70690 answers

Helpful Reply

Hi pghpghpgh, the AVG message was sent out a couple weeks ago using Heartbeat, which is the same mechanism used for occasional surveys. I guess you would give it zero stars at this point.

I have no idea why it is repeating for you. Perhaps it would help to disable studies. Please see this article for more information: About Studies.

Hi pghpghpgh, the AVG message was sent out a couple weeks ago using Heartbeat, which is the same mechanism used for occasional surveys. I guess you would give it zero stars at this point. I have no idea why it is repeating for you. Perhaps it would help to disable studies. Please see this article for more information: [[About Studies]].
Was this helpful to you? 2
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17422 solutions 157425 answers

See:

Mozilla has created an extension to recover logins.json from a possibly numbered logins.json.corrupt file.

See: *https://support.mozilla.org/en-US/kb/passwords-disappearing-avg-security-software Mozilla has created an extension to recover logins.json from a possibly numbered logins.json.corrupt file. *https://addons.mozilla.org/firefox/addon/restore-logins/
Was this helpful to you? 0
Quote

Question owner

I had to enable studies for that error they had recently. I have disabled it now, but this isn't about a study. this is a warning for users of AVG passwords, which I am not. just so sick of having the message at the top every few days over and over. I'll let you know if this solves it. I hope so!

I had to enable studies for that error they had recently. I have disabled it now, but this isn't about a study. this is a warning for users of AVG passwords, which I am not. just so sick of having the message at the top every few days over and over. I'll let you know if this solves it. I hope so!
Was this helpful to you?
Quote
jskang 1 solutions 3 answers

Chosen Solution

I was having this problem too. My options for survey settings was already unchecked. I had to check that option (opt-in to surveys) and then uncheck the option (opt-out of surveys). Once I did that, the notification message went away.

I was having this problem too. My options for survey settings was already unchecked. I had to check that option (opt-in to surveys) and then uncheck the option (opt-out of surveys). Once I did that, the notification message went away.

Modified by jskang

Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.