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Some emails have graphics blocked,just a box w/torn page symbol.

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

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Some emails require viewing in browser to see all the content,most are OK. The blocked ones are no longer than the ones that work fine.

Some emails require viewing in browser to see all the content,most are OK. The blocked ones are no longer than the ones that work fine.

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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Did you modify the mixed passive content settings in case this is about mixed content (ie HTTP links on a secure HTTPS page)?

You can check this pref on the about:config page.

  • security.mixed_content.block_display_content = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.