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firefox download manager is not working properly

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by oobusdoobus

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for the past month or so, maybe a bit longer, when i try to download a file firefox sends it to the download manager before i get a chance to name it. so the file doesn't get downloaded. i have to go into the manager and restart all the downloads i sent to it. but then, it doesn't save them where i told it, they just go to the temp directory. as i said, this just started a month or two ago and i have been cripping it along this way, but it's a real pain. anybody else see this?

All Replies (2)

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That is not normal behavior. You would at least have to press the Enter key or maybe the Space key to activate a button.

I assume that you have selected the 'always ask' setting in "Options/Preferences -> General"?

Do you get an open with dialog or file picker window?


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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in firefox safe mode it reacts in exactly the same way. i click "save link as", i immediately see the little download arrow animation go to the download manager on the menu bar. it shows a yellow circle signifying a problem. then the "where do you want to save it" window opens. (interestingly, this window opens whether i am set to pick a location, or default to downloads.)

i then tell firefox where to save the file. nothing happens. i have to go to the download manager and retry the download, sometimes several times. when it finally saves the file, it goes to the C:\Users\[my user name]\AppData\Local\Temp directory.

perhaps i'll just back up my settings, delete firefox and start with a fresh download. i'm on about two years of downloaded upgrades at the moment.

Modified by oobusdoobus