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I keep getting an error msg "We're Sorry, but it looks like your external account xxxx.xxxxxxxxxx@qovf.org is busy. Please try again. That account isn't open

  • 3 replies
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

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I'm just reading emails and I get the above msg over and over again. That message is then followed with a screen that says: Settings. viewing, etc.


edited email address from public and spambots

I'm just reading emails and I get the above msg over and over again. That message is then followed with a screen that says: Settings. viewing, etc. edited email address from public and spambots

Modified by James

All Replies (3)

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Do you have an account with them?

http://qovf.org/ Welcome to the Quilts of Valor Foundation

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yes. But I get this message even when I'm not logged onto my gmail account.

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.