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adobe flash player will not update

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Adobe Flash Player is asking me to update when I do it only goes to step 2 of 3 then it dies please help

Adobe Flash Player is asking me to update when I do it only goes to step 2 of 3 then it dies please help

Chosen solution

hello bamagator62, please see if you can get the update to install when you use the full offline installer that is available at http://www.adobe.com/products/flashplayer/distribution3.html (use the windows-exe for plugin-based browsers).

Read this answer in context 7

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 15.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151
  • 5.1.30514.0
  • WildTangent Games App V2 Presence Detector
  • Yahoo Application State Plugin version 1.0.0.7

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:34.0) Gecko/20100101 Firefox/34.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5035 solutions 22327 answers

Chosen Solution

hello bamagator62, please see if you can get the update to install when you use the full offline installer that is available at http://www.adobe.com/products/flashplayer/distribution3.html (use the windows-exe for plugin-based browsers).

hello bamagator62, please see if you can get the update to install when you use the full offline installer that is available at http://www.adobe.com/products/flashplayer/distribution3.html (use the windows-exe for plugin-based browsers).

Question owner

I tried that still having the same issue now Im getting another error messege only 1 instance can run it says

I tried that still having the same issue now Im getting another error messege only 1 instance can run it says
philipp
  • Top 25 Contributor
  • Moderator
5035 solutions 22327 answers

ok, in this case please reboot the pc once and try to run it again...

ok, in this case please reboot the pc once and try to run it again...

Question owner

philipp said

ok, in this case please reboot the pc once and try to run it again...

Philip for some wacky reason it stops at step 2 of 3 if I uninstall flash player I'm in a heap of trouble then. What is the problem that it will not let me go to version 16?

''philipp [[#answer-666625|said]]'' <blockquote> ok, in this case please reboot the pc once and try to run it again... </blockquote> Philip for some wacky reason it stops at step 2 of 3 if I uninstall flash player I'm in a heap of trouble then. What is the problem that it will not let me go to version 16?
FredMcD
  • Top 10 Contributor
3643 solutions 49948 answers

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html''' Shockwave Director '''v12.1.5.155 http://get.adobe.com/shockwave/'''

Helpful Reply

philipp said

hello bamagator62, please see if you can get the update to install when you use the full offline installer that is available at http://www.adobe.com/products/flashplayer/distribution3.html (use the windows-exe for plugin-based browsers).

Hi Phillip, My God it worked I now have the latest plugin version thank you for your help I hope I don't run into this problem again but again I thank you so much Bob T

''philipp [[#answer-666614|said]]'' <blockquote> hello bamagator62, please see if you can get the update to install when you use the full offline installer that is available at http://www.adobe.com/products/flashplayer/distribution3.html (use the windows-exe for plugin-based browsers). </blockquote> Hi Phillip, My God it worked I now have the latest plugin version thank you for your help I hope I don't run into this problem again but again I thank you so much Bob T