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how do i send attachments that show the display problems i have?

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

bruce.f
bruce.f
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i have 10 screen shots that i want to add so you guys can see what my problem appears to be. how do i attach these files to send to you? i have upgraded from 29.xx to 30.0 and both versions have the same symptoms one is through firefox, and the other is through google chrome any ideas as to whether it is a setting problem, or if it is a program problem? any help would be appreciated i have been unable to finish some assignments because of this display interaction that i am experiencing thanx much bruce furukawa

i have 10 screen shots that i want to add so you guys can see what my problem appears to be. how do i attach these files to send to you? i have upgraded from 29.xx to 30.0 and both versions have the same symptoms one is through firefox, and the other is through google chrome any ideas as to whether it is a setting problem, or if it is a program problem? any help would be appreciated i have been unable to finish some assignments because of this display interaction that i am experiencing thanx much bruce furukawa

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Bruce, you can attach images to a reply to this thread. Adding that option to the original post is still on the "to do" list.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window