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Youtube isn't loading properly

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Every time I open Youtube it is a white page with times text and links and nothing works. I am running Windows 7 on a Mac via Bootcamp and I recently updated Firefox to the latest version. I did have a file called old Firefox data but I deleted that by accident.

Every time I open Youtube it is a white page with times text and links and nothing works. I am running Windows 7 on a Mac via Bootcamp and I recently updated Firefox to the latest version. I did have a file called old Firefox data but I deleted that by accident.

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The Old Firefox Data folder contains your settings from before a Reset. If you already have Firefox set up the way you like, you probably don't need that Old Firefox Data folder any more.

One common reason for secure sites to appear unstyled is a problem with SSL certificates. Has Firefox displayed any errors or warnings related to SSL certificates and have you added any exceptions?

Strangely enough, the #1 reason for certificate problems is that your system clock has an incorrect date or time or time zone. Any of these can cause the certificate to be considered invalid. Could you check your Windows VM to make sure those are perfectly correct?

Does your Windows 7 have any features that might block the server Youtube uses to host its style sheets: s.ytimg.com ?