- Use the Troubleshooting Information page to help fix Firefox issues The Troubleshooting Information page has details such as installed extensions, modified preferences and graphics information, to help you solve Firefox problems
- Firefox won't start - find solutions This article explains what to do if the Firefox window doesn't open or you get an error message when you try to start Firefox.
- Firefox crashes - Troubleshoot, prevent and get help fixing crashes This article will help you troubleshoot and fix Firefox crashes. It'll also show you how to get more help if you're having problems solving the issue.
- Mozilla Crash Reporter The Mozilla Crash Reporter is a dialog box that warns you when Firefox crashes and sends crash reports. Learn more about it and crash reports.
- Firefox keeps crashing at startup If Firefox keeps crashing when you try to start it and other solutions don't work, a clean reinstall can often fix the problem.
- Firefox crashes - asking for support If nothing in the documentation seems to help with a Firefox crash, the support forum can help. Here are some things to prepare before posting your question.