Thunderbird always freezes when checking for new email, starting with version 102. Runs perfectly fine in troubleshoot mode. [mac]

Hello, I have had this issue since at least 2022 starting with version 102.4.1. I am currently running 128.1.0esr on OS 14.6.1. I figured I would post again, as it has … (cytajśo wěcej)

Hello,

I have had this issue since at least 2022 starting with version 102.4.1. I am currently running 128.1.0esr on OS 14.6.1.

I figured I would post again, as it has been a few years and the previous posts are now archived, to see if any new solution options are known.

In short, Thunderbird runs perfectly fine in troubleshoot mode. When launched normally, it locks up as soon as it checks for new messages, I get the spinning beach ball, and I have to force quit to close it. Letting it sit for an extended time has no impact. Screenshot of status when it locks is attached.

If I start in Troubleshoot Mode it works normally. No problems at all. I don't appear to have any add-ons or extensions running, so I don't understand why this is fixing things. I've just been running it in troubleshoot mode for years now, which is fine, but annoying.

The only themes, extensions, or add-ons present are "light," "dark," and "system theme -auto." Nothing else.

I had read a previous post about disabling access to Contacts in System Preferences, I tried that, no luck. I also deleted all add-ons and extensions files, and folders. Folders were empty, no change.

Any other theories?

Pšašany wót wužywarja Andrew Nelles pśed 3 tyźenjami

Slědne wótegrono wót wužywarja Andrew Nelles pśed 19 minutami

Multiple Selected EMails Showing Aggregate Summary in Preview Pane - Need True Preview Instead

When I use Shift-ArrowKeys (or Shift-MouseClicks) to select multiple messages, as soon as I select the second message in the group, the Preview Pane switches from message… (cytajśo wěcej)

When I use Shift-ArrowKeys (or Shift-MouseClicks) to select multiple messages, as soon as I select the second message in the group, the Preview Pane switches from message preview mode, to some kind of an "aggregate text-only few-lines-of-peek" mode (don't know how better to describe it).

In this mode, it shows a few text-only lines of each message in the selection, which is usually of no value whatsoever because most eMails are HTM and the text shown is meaningless. I can't see the whole eMail as I select them in a group (usually to delete the group).

(I've attached a screen shot to show what I mean)

I want Thunderbird to stop doing that, and just show me a true preview of each message as I select it for addition to the selection group, so that I can read it and be sure I want it in the group, just like it does when I select a single message instead of multiple ones.

Can I get Thunderbird to show me the correct and full preview somehow?

Pšašany wót wužywarja Bill Rebey pśed 2 dnjoma

Slědne wótegrono wót wužywarja Bill Rebey pśed 29 minutami

SMTP thru outlook office 365 - DON'T WORK

Hi there, So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact … (cytajśo wěcej)

Hi there,

So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.

Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.

Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.

But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)

Thank you Best Regards Alexandre

Pšašany wót wužywarja aleclercq pśed 4 góźinami

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Subscribe to internally available Atom feed

We have an internal GitLab server at work and I would like to subscribe to one of the atom feed. When adding the URL to Thunderbird, I get "The Feed URL is not a valid f… (cytajśo wěcej)

We have an internal GitLab server at work and I would like to subscribe to one of the atom feed. When adding the URL to Thunderbird, I get "The Feed URL is not a valid feed."

Of course, sending this internal URL to the feed validation service does not work. If I validate the feed content manually, it is indeed valid.

Is there a way to subscribe to an internal, non-public feed?

Pšašany wót wužywarja Bruno G. pśed 44 minutami

Please clarify statement in support.mozilla.org/en-US/questions/1391768

support.mozilla.org/en-US/questions/1391768 "cannot truely say those downloaded emails are an independent copy because... display whatever is held on server" Seems to s… (cytajśo wěcej)

support.mozilla.org/en-US/questions/1391768

"cannot truely say those downloaded emails are an independent copy because... display whatever is held on server"

Seems to say that TB displays [a message that had been downloaded] not by reading it from folder in computer, instead by reading it from sever. If something different is meant, then please clarify.

Pšašany wót wužywarja y112 pśed 20 góźinami

Slědne wótegrono wót wužywarja y112 pśed 1 góźinu

365 Accounts Requiring Microsoft SSO

Hiya, I want to add my work account to thunderbird but it requires me to sign in via SSO (had to add the Microsoft SSO extension to chrome to make it work there). The th… (cytajśo wěcej)

Hiya, I want to add my work account to thunderbird but it requires me to sign in via SSO (had to add the Microsoft SSO extension to chrome to make it work there).

The thunderbird browser cannot do this and cannot see any way to use chrome instead. It looks like setting up an 'app password' as some suggested online has been disabled as the option does not exist for me.

What options are there?

Pšašany wót wužywarja torinclark pśed 1 góźinu

Thunderbird (and FF) error message and now I have real problems

so I am working through downloading python and chromedriver and dealing with PATH issues re: selenium, pip, etc when I start getting first an email error message: Thunde… (cytajśo wěcej)

so I am working through downloading python and chromedriver and dealing with PATH issues re: selenium, pip, etc when I start getting first an email error message:

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I do not have thunderbird open. i confirm in task manager. don't think anything of it. then firefox starts doing the same thing.

at this point, I am already uninstalling the other software above to try a new, clean install and I am required to restart.

after restart, weird stuff. half my desktop icons and explore files are now faded. neither TB or FF will work. I use chrome, see a bunch of the messages on here to first look at uninstalling and reinstall. Do it. Doesn't work. Next step - run down through appdata, roaming, etc to get to the profiles folders and delete the "profile.lock" file

Yes. This works for FF but WTH!!! I open TB and every email is gone. I go thru the process to zip my profile and import. Nope. Doesn't work. So i unzip the file into a thumbdrive and import using eml method.

TB does not keep my original format, duplicates all folders, and anything older than early 2023 is there but there is no longer a subject, sender, etc

I take a break. Today I am back at it. I cannot access new emails at all. I cannot delete the folders so I make a backup folder, uninstall and reinstall TB and the same thing.

How can I reset TB, import the old emails?

What is the importance if anything of profile.lock?

Any thoughts if working through issues on python, etc caused this?

Pšašany wót wužywarja kerzisg pśed 20 góźinami

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E-mail account deleted

Hello, Every time I end my work and close thunderbird - my e mail accounts dissapear (they are deleted). When I open thunderbird again I have no email, nothing. Everytim… (cytajśo wěcej)

Hello,

Every time I end my work and close thunderbird - my e mail accounts dissapear (they are deleted). When I open thunderbird again I have no email, nothing. Everytime I am forced to do all settings from scratch - to configure everything from the begging. Please help.

Pšašany wót wužywarja daria7 pśed 2 góźinoma

Thunderbird 115.10.1 incredibly slow

Ever since I upgraded to 115.10.1 (from a much earlier version, which worked well), Thunderbird is randomly very slow. First off, at opening time, it takes ages (over a … (cytajśo wěcej)

Ever since I upgraded to 115.10.1 (from a much earlier version, which worked well), Thunderbird is randomly very slow.

First off, at opening time, it takes ages (over a minute) to download some incoming (small) messages - while this was definitely not the case with the previous version I was running. Sometimes, it hangs (for anywhere from 15 to 60 seconds) while I am typing a message.

Also, e.g. today, I tried to send an email (250 KB or so): it just kept on saying "sending". When I clicked (after a few minutes) to stop the sending, the window closed without further ado and I couldn't find the message anywhere (not in the Drafts, not in the Sent). I did it again, it then hung on copying the message to the "sent" folder. When it finally said it failed, and asked if I wanted to have it copied to a local folder, I clicked "yes". Upon checking, it had stored it in the "sent" messages, not locally...

I am running Windows 10 Pro, with ample memory and disk space, and a fiber optics connection. The CPU is not overloaded at all nor any other ressource.

It is becoming increasingly annoying.

Pšašany wót wužywarja Michael In Paris pśed 3 góźinami

Thunderbird Unified Inbox Issue (IMAP Accounts)

Greetngs to all, I'm using Thunderbird Version 128.2.0esr with Windows 11. I have clicked on View/Folder/Unified Folders but none og my IMAP a… (cytajśo wěcej)

Greetngs to all,

                         I'm using Thunderbird Version 128.2.0esr with Windows 11.

I have clicked on View/Folder/Unified Folders but none og my IMAP accounts are listed.

Can anyone please advuise how to resolve this issue?

Thanks,

             Scott

Pšašany wót wužywarja Scott pśed 4 góźinami

Advanced message filtering

Hi I need to create a filtering rule so that messages with attachments (specifically PDF files) are moved to another folder. I can't find a parameter anywhere that would… (cytajśo wěcej)

Hi I need to create a filtering rule so that messages with attachments (specifically PDF files) are moved to another folder. I can't find a parameter anywhere that would allow me to create such a filter. Please help. Is this even possible?

Best regards Slawek

Pšašany wót wužywarja Sławek Szala pśed 7 góźinami

Slědne wótegrono wót wužywarja Sławek Szala pśed 4 góźinami

IMAP folders get unsubscribed when deleting, moving or renaming a folder.

As per the subject, if I delete, move or rename a folder in my Icloud account, Thunderbird will promptly Unsubscribe all of the other folders. There are two other threads… (cytajśo wěcej)

As per the subject, if I delete, move or rename a folder in my Icloud account, Thunderbird will promptly Unsubscribe all of the other folders. There are two other threads I found where this has happened, but no one has come up with an answer for this, and the threads have been archived. This seems like a bug to me as it only seems to be happening with Icloud accounts. Should I report it as a bug?

Pšašany wót wužywarja kp.seal pśed 4 góźinami

Emails showing as a code

I have update to 128.2.0esr (64-bit) ever since i have done so my emails show as a code like below 30dLTFYys4cRqJR9N9hRPBj2-- The From, Subject also do not show To se… (cytajśo wěcej)

I have update to 128.2.0esr (64-bit) ever since i have done so my emails show as a code like below


30dLTFYys4cRqJR9N9hRPBj2--

The From, Subject also do not show

To see my emails i am dragging them to a folder, clicking on properties and then repair.

Can someone assist please.

Pšašany wót wužywarja PercyParrot pśed 5 góźinami

Sent emails from one Gmail account also appear in the sent items of another account

I have two Gmail accounts that I use to manage the band I'm in. Let's call them 'venues@gmail.com' and 'punters@gmail.com'. I access both accounts using Thunderbird 115.… (cytajśo wěcej)

I have two Gmail accounts that I use to manage the band I'm in. Let's call them 'venues@gmail.com' and 'punters@gmail.com'.

I access both accounts using Thunderbird 115.13.0 (64-bit), under Linux Mint.

When someone emails the band on the Punters address I reply to it in Thunderbird, which automatically sets my From: address as punters@gmail.com.

What happens next is that my reply appears in the Sent Items for BOTH Punters and Venues. The copy in the Punters sent folder says that it's from "Punters <punters@gmail.com>", but the copy in the Venues sent folder says it's from "Punters <venues@gmail.com>".

When I examine the headers, there's extra stuff in the copy in the Venues account, specifically a 'Received: from' entry that makes it look like the email has been routed via a Google server, so suspect this might be a Google issue and not a Thunderbird one, but I'm not sure.

The email headers for the two copies include the following lines:

Punters copy:

From: Punters <punters@gmail.com> Reply-To: punters@gmail.com

Venues copy:

From: Punters <venues@gmail.com> Reply-To: punters@gmail.com X-Google-Original-From: Punters <punters@gmail.com>

The problem I have is that when people reply back to my reply, while most often they're sent to punters@gmail.com, sometimes they're sent to venues@gmail.com. That is, some email clients appear to be sending to what's in the 'From:' field, not the 'Reply-To:' field (or the X-Google-Original-From one). The Venues address is only used by me, where the Punters address is shared with two other band members, so it matters what email address people reply to.

I've examined the account settings for both email addresses in Thunderbird and in Google, and can't work out what's going on.

I've been using this email setup for the last decade. I'm not sure when this started happening, but possibly only within the last 6 months or so.

Has anyone seen this behaviour before and know how to stop it?

Pšašany wót wužywarja Piers66 pśed 5 góźinami

Thunderbird 128.2.0esr (64-Bit) does not display the correct email

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update. When I opened Thunderbird today, it notified me about the update.… (cytajśo wěcej)

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

Pšašany wót wužywarja Barosh pśed 6 góźinami

Slědne wótegrono wót wužywarja Barosh pśed 5 góźinami

Thunderbird won't send messages and save them as a draft

Since my update to Ubuntu 24.04.01 I experience issues in the thunderbird app with sending and saving messages as a draft. The error message is always only "sending of th… (cytajśo wěcej)

Since my update to Ubuntu 24.04.01 I experience issues in the thunderbird app with sending and saving messages as a draft. The error message is always only "sending of the message failed". I already tried all the points of your support website: https://support.mozilla.org/en-US/kb/cannot-send-messages#w_verify-that-your-mail-server-supports-the-minimum-version-of-tls, but this unfortunately didn't help. I also deinstalled and reinstalled thunderbird via snap. But the problem remains. My Ubuntu is version: 24.04.01 LTS My Thunderbird is version: Thunderbird 128.2.0esr I got no firewall and no antivirus software. Everything else is in the screenshot. I hope you can help me! Thanks already!

Pšašany wót wužywarja hannah.sill pśed 6 góźinami