The server couldn't retrieve message - retrieval failed using the IMAP4 protocol

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server. The server couldn't retrieve the following message: Subject: "<R… (cytajśo wěcej)

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server.

The server couldn't retrieve the following message:

Subject: "<Removed for PII>"

From: "Not available" ("Not available")

Sent date: 10/31/2024 2:25:02 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

I have 2 personal email accounts: Outlook and Gmail. My client is Thunderbird. Running Win11 25H2. Far as I know, problem began recently. This is a screenshot of some messages from TBirds TRASH folder.

User's image (In images) Thunderbird just tried to fetch emails. Got a notification that it could not get messages, this time from GMail.


What does this mean? Outlook/Gmail servers or Thunderbird? What do I need to do?

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TB 146.0.1 Keeps reverting to Manual Spam Sorting

Hello, I run Thunderbird 146.01 under Windows 11 Version 10.0.22631 Build 22631... TB pulls messages from a POP Server. Though I have tried many fixes TB keeps revertin… (cytajśo wěcej)

Hello,

I run Thunderbird 146.01 under Windows 11 Version 10.0.22631 Build 22631... TB pulls messages from a POP Server.

Though I have tried many fixes TB keeps reverting to requiring that I manually run both Spam Sorting, and Filter Sorting, usually after running these functions automatically for about a week.

Might someone suggest a fix that will have some lasting benefit?

Many thanks,

Lothar

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Thunderbird - passwort change after wrong input

Hi, I use thunderbird 140.6.0 esr for Linux (Debian 12 with KDE 5). After opening Thunderbird, I am asked for the password to retrieve mail. If I make a mistake when typi… (cytajśo wěcej)

Hi, I use thunderbird 140.6.0 esr for Linux (Debian 12 with KDE 5). After opening Thunderbird, I am asked for the password to retrieve mail. If I make a mistake when typing it in, I have no chance to correct the password and have to restart TB. There is a correction window for the SENT password.

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please help with out goping server for IMAP

i am crying here i have changed my password for Comcast several times but i think ih ave screwed up The smtp server i am not sure wast do do there this is what i… (cytajśo wěcej)

i am crying here i have changed my password for Comcast several times but i think ih ave screwed up The smtp server i am not sure wast do do there this is what i have can yu please tell me what to do please help i t will not et me send please

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emails from one folder disappeared

I was working with thunderbird today. Was in a specific email folder I had named "reference" that I use to store various emails, probably around 50 emails in there. Sudde… (cytajśo wěcej)

I was working with thunderbird today. Was in a specific email folder I had named "reference" that I use to store various emails, probably around 50 emails in there. Suddenly they all deleted from the folder as I was watching the screen. Checked spam/trash folders and nothing. Also logged into my webmail provider and nothing there either. Any idea what could have happened here? They just seem to have literally vanished. Have used Thunderbird a number of years and never experienced anything like this.

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*.pst import from outlook 2016

Greetings. I would like to import a *.pst file from outlook 2016. Both outlook and thunderbird are installed on the same computer. When using the import tool, the status … (cytajśo wěcej)

Greetings. I would like to import a *.pst file from outlook 2016. Both outlook and thunderbird are installed on the same computer. When using the import tool, the status goes to 33% and stops. How might I troubleshoot this? Thanks

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Archiving on my local computer

How do I ensure that archived messages go onto my local computer and are removed from my e-mail account on the cloud? (I use CPANEL with a strict limit on space.) … (cytajśo wěcej)

How do I ensure that archived messages go onto my local computer and are removed from my e-mail account on the cloud? (I use CPANEL with a strict limit on space.)

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I have 2 hotmail accounts that Thunderbird can access but my wife's one has not since set up

I have 2 hotmail accounts that Thunderbird can access but my wife's one has not since set up. I have had to set up new email account for my wife because her one she has … (cytajśo wěcej)

I have 2 hotmail accounts that Thunderbird can access but my wife's one has not since set up.

I have had to set up new email account for my wife because her one she has used for 10 years will end after 6th January 2026 because email service provider is ceasing email business. I have an hotmail address that has worked seamlessly with Thunderbird for 10 years. If it is tried in Thunderbird to access the new account to check for new mail it either states not authorised or not connected. I have tried adjusting settings to be same as mine but not succeed in solving. I am at a loss. Maybe it was easier set up accounts 10 years ago?

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Tools not working

My Thunderbird inbox stopped accepting messages with a message 'Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you h… (cytajśo wěcej)

My Thunderbird inbox stopped accepting messages with a message 'Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.' I 'repaired' the folder but all my junk messages suddenly reappeared in my inbox (a lot of them!). Tools didn;t work (wanted to re-apply junk filter). Went into safe mode - no difference. Now can't get any tools to work on the inbox folder. Not sure what to try next. Help much appreciated.

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Stop duplicate items in "Sent" folder

Whenever I forward an email, I end up with two copies of the forward in my "Sent" folder. I can't be sure, but I think this behavior started recently and has not always b… (cytajśo wěcej)

Whenever I forward an email, I end up with two copies of the forward in my "Sent" folder. I can't be sure, but I think this behavior started recently and has not always been the case.

New email and replies do not create duplicates.

Is there some setting I can adjust to stop this happening? Thanks.

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Email content lost

Thunderbird has managed to keep all the message headers however the body of EVERY email is now empty. I had archives of email going back to the 80's and it's all gone. … (cytajśo wěcej)

Thunderbird has managed to keep all the message headers however the body of EVERY email is now empty. I had archives of email going back to the 80's and it's all gone. I tried to import backups again but TB throws away the body of the messages.

Note that there are many different email address formats in use from regular TCP/IP, XNS, UUCP, Mainframe 8.8, and others. The headers are there and show the addresses but the content is totally empty for every message.

Before TB gets a hold of them, I can read them so I know the data is there and it is TB that is removing it.

Please help

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T-bird simply will NOT recognize the gmail password to add the new account

Okay, I am trying to set up Thunderbird for my wife's service club's email (gmail account). It just will NOT recognize the password during the account setup. Everything… (cytajśo wěcej)

Okay, I am trying to set up Thunderbird for my wife's service club's email (gmail account). It just will NOT recognize the password during the account setup. Everything goes along fine until the available configurations come up and I hit "Done" (same for either configuration + trying to use the "manual" function).

Pop up window opens that says "enter credentials" in the header, but page is blank. Alternately, if I exit setup but stay in program and then use the "new account" option, no pop up, but same as with popup, I get "Checking password" for an extended time and then error message about user name or password. I have verified we have the correct password by logging into gmail directly using it.

I am totally stumped here. The laptop is a Dell Inspiron 15 5000 running Win11 and Tbird version is140.4.0esr (64 bit)

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Spam 1969

Why do I keep getting these? See image. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2026-01-09-11-58-40-75f2b1.png … (cytajśo wěcej)

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Thunderbird Email not making connectio with servers

Thunderbird will not connect with virginmedia.com outgoing or incomimg email servers. It was working fine several days ago. All of the settings look to be correct but a m… (cytajśo wěcej)

Thunderbird will not connect with virginmedia.com outgoing or incomimg email servers. It was working fine several days ago. All of the settings look to be correct but a message appers saying that the Connection to pop3.virginmedia.com server has been reset. I have a recovery code from virginmedia but cannot see any way of entering it in Thunderbird.

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How to setup thunderbird darkmode to replies

I have my OS (F43 Budgie) and Thunderbird in dark mode. When I click reply to an email I get black text on a dark background. Question number one: what will the recipien… (cytajśo wěcej)

I have my OS (F43 Budgie) and Thunderbird in dark mode. When I click reply to an email I get black text on a dark background.

Question number one: what will the recipient see exactly? Question number two: how do I setup Thunderbird so that I can read the reply I'm typing?

Pšašany wót wužywarja johannes pśed 1 dnjom

Creating new account times out

Hey all, here's my issue: I recently switched from macOs to Linux mint and started using Thunderbird again. I have three email accounts. (1) Business, hosted through go… (cytajśo wěcej)

Hey all, here's my issue:

I recently switched from macOs to Linux mint and started using Thunderbird again. I have three email accounts.

(1) Business, hosted through godaddy on an outlook/office365 platform (2) private on mail.com (3) private on web.de

Initially, i set up three. Accounts 2 and 3 were fully functional (imap) from the get go. Account one had issues sending emails.

Yesterday I sat down to finally try to solve the issue. In my "turn everything off and on" mindset, i completely reset (or so i though) TB, deleted all three accounts, uninstalled TB, reinstalled TB and set up the accounts again, starting with account 1.

When i finally got it running i realized the issue was a checkmark regarding smtp authentification (also a known problem with office365 running on client software apparently) on the microsoft backend, and not on my computer.

After that was set up, i tried adding my other two accounts. Now, this doesn´t work any more. I get timeouts in the setup process. I tried both, adding through the account hub and without it, it just does not work. All the credentials are obviously correct, so is the imap/server data input. So i think at least.

Thanks for any suggestion in advance.

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Folders deleted and emails missing

I recently changed my emails to using Thunderbird. When I added my 3rd email account, I was going through sorting folders (moving and re-naming) and it deleted a heap of … (cytajśo wěcej)

I recently changed my emails to using Thunderbird. When I added my 3rd email account, I was going through sorting folders (moving and re-naming) and it deleted a heap of my sub-folders and I can't find them anywhere - they're not in trash with the stuff that I actually deleted. 2 of the subfolders are randomly there as their own folders now and when I hover over them they still have the name of the old main folder as like "folder/subfolder". When I was moving the folders around it kept popping up with errors but still doing what I asked until this happened. Not sure if it's not syncing properly and the lost emails and folders are somewhere I can retrieve? I'm worried I'll lose more of my emails if it's not syncing properly. It always has a blue loading bar down the bottom right as well, not sure if that's associated (it has a heap of actions when I double click on it but nothing to do with the folders I'm missing).

Pšašany wót wužywarja caselin1991 pśed 1 dnjom

Getting emails as soon as they arrive

Hello, I use macos sonoma and my email provider is hushmail.com . I have version 115.18.0 (64-bit) of Thunderbird. I would like to get emails in Thunderbird as soon as … (cytajśo wěcej)

Hello,

I use macos sonoma and my email provider is hushmail.com . I have version 115.18.0 (64-bit) of Thunderbird.

I would like to get emails in Thunderbird as soon as they come. What setting should I use?

I tried - Server Settings -> Check for new messages every 0 minutes.

Lately, in the last 3-4 days, it has been really weird, the emails don't arrive in the inbox automatically. Just to give you an example, I looked in the inbox at around 9:00am and I had to click the download button (the one with the cloud) and I got messages that arrived around 7:30am.

While writing this message I just upgraded to version 140.6.0esr (64-bit).

Thanks

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