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Tried to open my Firefox account on new computer. Unfortunately it is linked to a defunct email account and has now been locked.

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I have no access to the old email account. I really want to get my bookmarks from the old (now locked) Firefox account and into a new one. Or even better unlock the old Firefox account on my new computer.

I have no access to the old email account. I really want to get my bookmarks from the old (now locked) Firefox account and into a new one. Or even better unlock the old Firefox account on my new computer.

Valgt løsning

If your old Firefox Account is locked and you don't have access to the old email address, you are out of luck. No one will be able to recover the account for you. See I've lost my Firefox Sync account information - What to do for more information.

You will need to make a new Firefox account with another email address, which probably won't be an issue for you since your new email address obviously wasn't linked to the old account.

As for getting the bookmarks from the old account, any data associated with that account is lost unless you are able to access it with the old email address.

Hope this helps.

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Wesley Branton
  • Top 10 Contributor
617 løsninger 5143 svar

Valgt løsning

If your old Firefox Account is locked and you don't have access to the old email address, you are out of luck. No one will be able to recover the account for you. See I've lost my Firefox Sync account information - What to do for more information.

You will need to make a new Firefox account with another email address, which probably won't be an issue for you since your new email address obviously wasn't linked to the old account.

As for getting the bookmarks from the old account, any data associated with that account is lost unless you are able to access it with the old email address.

Hope this helps.

If your old Firefox Account is locked and you don't have access to the old email address, you are out of luck. No one will be able to recover the account for you. See [[I've lost my Firefox Sync account information - What to do]] for more information. You will need to make a new Firefox account with another email address, which probably won't be an issue for you since your new email address obviously wasn't linked to the old account. As for getting the bookmarks from the old account, any data associated with that account is lost unless you are able to access it with the old email address. Hope this helps.
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