Firefox supportforum

Hey there, I did some random fiddling around with my Lenovo Ideapad 320/Windows 10 and now I have the following msg when I use Firefox browser..... "XUL runner: The profile was last used with a newer version of this application. Please create a new profile". I am able to use my browser ordinarily but this msg comes up when I open the browser. I am at not at all knowledgeable about this kind of thing, so should I just ignore and carry on browsing or what would you suggest I do? If the problem needs to be resolved by me, I would definitely a point by point explanation to rectify this. Look forward to hearing from you and hope you're having a good day so far

Regards

Jeanine Schouw jeanineschouw@gmail.com

Watching videos on Twitter/X doesn't seem to work too well on Firefox. I don't have an account, but I sometimes have to watch a clip on the site. The problem is that you cannot skip the video i.e. you cannot move the dot that shows where you are on the video; you have to watch it from the start, till the end. You cannot also change the volume, apart from clicking on the "mute", so technically here you have the options of full sound and no sound. Twitter has always worked perfectly on the Microsoft Edge that came with the Windows on this desktop PC (bought in fall 2020).

Firefox stopped computer from working in the middle of important file upload to force an update. Now it will not attach any file to email at all, not even a link. Have shut down computer twice to restart and still nothing will attach.

I Closed the browser and forgot that I had a private one open too. When I went to open the main Firefox window up, my previous session was wiped! I already tried the right clicking plus sign method to no avail. It just brings up the one I had after searching how to bring back the session and then accidentally closed the browser after. Any tips on how to get it back? Why does this happen just because you have a private window open??? Change that ASAP!

I have the same issue as stated in https://support.mozilla.org/en-US/questions/1390122?page=3

How does it come that it is still present in 117? Why is there no official guide or warning about this issue? I am forced to use Portable 101 where there are no such bugs. The solution in the thread is unclear and points to Microsoft, which is ridiculous. The question is how to solve that Mozilla's bug?

So, here's the story:

My browser crashed while watching a video and writing a particularly lengthy YouTube comment on it. Knowing that I have been able to recover in-progress Reddit comments after a crash from the sessionstore-backups so long as I was on the page at the time of the crash, I know that at least one site saves all in-progress comments to that, and I highly suspect that is where in-progress Wikipedia edits are kept, I (wanting as much data as possible for as good of a recovery chance as possible) immediately copied all my Profile files, totalling more than 1.6 GB, to a non-volatile folder.

As I had done before, I took the most recent sessionstore-backups file (dated to the exact minute of the crash), forced it through the Session History Scrounger to decompress it, and then mass-replaced the document's \ns with proper newlines in Notepad++, which used to make the file more readable.

This time, it didn't. They must have changed the json newline formatting used between at least late April and now. And more importantly, when I searched through the file for keywords I used in the comment, I couldn't find it. Simply, it appears that in-progress YouTube comments aren't stored in that file.

So, where are they stored? Are they in any vaguely human-readable file (or file that can with some ease be converted into something vaguely human-readable)? Can I somehow revive a "zombie session" using just archived Profile folder data to copy it out of? Or should I just give up and rewrite the comment from scratch?

NOTE 1: This is adapted from a previous post made with an associated account on Reddit. As I fear using Firefox until I get this problem resolved due to the possible loss in ability to recover other data if I do so, I figure that giving the problem more attention here would be beneficial in resolving it more quickly.

NOTE 2: Also, to clarify, I don't need to restore the session and have the comment re-appear; I'd be fine with locating it in a text editor or similar program so I could copy it back into the submission box once the session is restored.

When I upgraded to the latest version of Firefox (September 12, 2023 release - 117.0.1 (64-bit)). I could not connect to the Internet with Firefox (Default Browser for Windows 10). I could connect to the Internet with Google Chrome and Microsoft Edge. After several hours of troubleshooting, I discovered that I had to: (1) click the Firefox menu button, (2) click Help, (3) select More Troubleshooting Information, (4) click Refresh Firefox ..., and (5) then click Refresh Firefox in the confirmation window that opens. After that Firefox closes to refresh itself. Then I can use Firefox to connect.

Please explain why must I go through this process now, in order to get Internet connection? Additionally, it took me a few hours to discover this process. It was NOT easy to find.

Is there another process that is more straight-forward?

Thank you! Hw Payne hwpayne@gmail.com

I run several of my Firefox windows in compact sizes, and there are just so many little icons taking up space in the address typing field (what do you call it? It isn't the address bar).

I do not use the Tracker shield. I do not use Padlock "Verified". I do not use "You have granted this website blah blah permissions". I do not use Open in Picture-in-Picture, or the bookmark buttons.

These features, when I need them, I would rather access from somewhere else, like from a menu or with a shortcut key combo.

See the image of how cramped it is with the imo superfluous buttons that for some reason decided they have to live in the text box, preventing me from seeing what I type.

hello. I have a reproducable issue with Firefox. If I use the touch keyboard on Firefox and then exit Firefox without without closing the touch keyboard, when I next start Firefox it only opens with a half view. if I close the touch keyboard first and then exit Firefox it opens as normal in a full screen view. it has nothing to do with either an extension or a theme. is there any way of ensuring that FF opens in full screen view if I forget to close the touch keyboard before exiting the browser? thanks in advance. PS: device is a Surface Pro 7 running Windows 11.

i am unable to connect to state of california edd.ca .gov. once i am on the website and edd tries to send me an email it comes back with an error saying that they were unable to verify my email and to repeat the login process again

I want to make the bottom scroll bar specially to be appeared only on hover and not when scrolling or even make it 100% transparent? I really dont want the bottom scrollbar to interface

Since 117(Beta)I have an issue with Firefox refusing to apply the update it downloaded. I've tried searching left and right on the internet for a solution and one does work which is installing the newer version of the browser each time myself. But this is ofcourse not a solution in the long run.

It tries now to apply the update 118b9 to stable version 118 and it did downloaded just fine and asked me if I wanted to close the program to let it update which always worked. I've tried different DNS to see if that could be the problem, tried a clean default profile to see if that helped, I haven't tried uninstalling it and reinstalling it, due to me losing my passwords and what not.

I also tried to run the stable version to see if the issue was still there and it is still there, so me using the beta channel isn't the issue here.

Many websites I use on a regular basis have become unusable on firefox which i have used for over a decade. I can't change my Flickr cover photo because the pop up window is too huge, can't view a complete google doc because the thing is enormous, etc. The issue is that I MUST have the ability to set text in firefox to larger and I do so via the view - zoom in and zoom text only options. I have to have this ability because I have a visual disability. I do not have this issue using chrome but I detest chrome and want to keep using firefox, but entire portions of windows are cut off when they open up and I can't access them by zooming out either. The only thing that changes is the text gets so small that it is totally unreadable. This is a HUGE problem for me. I will NOT change my default windows setting to try and fix a firefox issue because that then screws up my window sizes for games, programs etc for my other software that I also use daily. So I won't be changing what works for 20 programs via windows settings to make ONE browser work better. This is a firefox problem, and firefox needs to fix it. I have tried multiple solutions cited online and nothing is working. If firefox is trying to get rid of it's users with visual disabilities, this is the way to go. Here is an image link that shows the issue on flickr. The pop up should be completely visible and should have a scroll portion to resize the selected image in the lower portion of that circle, but it gets totally cut off and there is no scrollbar to move down, nor doe trying to resize or zoom out on these pop ups help, nothing changes. https://gyazo.com/11dc090e7209c13a3e4cff37246aa6b5 this is how it should properly look / work, pic taken on chrome browser https://gyazo.com/0689a605b7a60857c9c15b9c9fec4a07

Firefox opens blank tabs when following link on existing logged in websites, for example Screwfix. Worked previously, suddenly stopped yesterday. Refreshed Firefox, no change. Re-installed Firefox, no change. Site works fine in Chrome and Edge, so not site error, internet error, PC error, or network error. Please help? Thanks, Mark

Restore previous tabs stopped working after updating to 117.0.1, browser launches the home page instead. Settings unchanged since previous install (see screenshot). OS Win10.