Firefox supportforum

Hello all,

I was using a macbook and I had activated the syncing option. I moved to a windows laptop and bookmarks were not synchronized for some reason, I have tried online solutions without any success, any suggestions how to recover all my data?

Thank you

The solution of physically copying the Profiles folder seems to be officially endorsed by Mozilla but when I tried it, FF failed to start up displaying an error message that it could not find my profile and closing. I am trying to set up a new PC for my wife's exclusive use, so the Profiles folder in question was from a shared PC with both of us having our own user accounts. The new PC doesn't have multiple user accounts, so I wondered if this might be something to do with it?

I can provide copies of the two Profiles folders but the original is quite big!

Thanks in advance, Simon

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

• Different browsers on same computer (issue does not occur)
• Firefox on different computers with different OS on same network (issue does not occur)
• Cleared cache (issue persists)
• Troubleshooting/safe mode (issue persists)
• Deleted prefs file (issue persists)
• Disabled DNS prefetching (issue persists)

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

• Different browsers on same computer (issue does not occur)
• Firefox on different computers with different OS on same network (issue does not occur)
• Cleared cache (issue persists)
• Troubleshooting/safe mode (issue persists)
• Deleted prefs file (issue persists)
• Disabled DNS prefetching (issue persists)

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus. This is not the first time this has happened but earlier this year using the about:config flag I will mention below the problem seemed to be fixed but now it is back and worse than ever. I have a symmetrical gigabit connection and the problem only occurs in firefox and it's related browsers, no other aspect of my internet is affected, just video/streams and only in these kinds of browsers.

I do have a bunch of extensions but all are ones I have had for a long time, years in most cases, they were not the cause of the problem before and starting in troubleshoot mode plus a fresh profile in a fresh instal confirmed they are not to blame now either.

To be precise about the issue, when I say the videos stop that is exactly what I mean, there are no lags, no buffering, no partially loaded video bar( where applicable), no tab crashes, no connection problems, no warnings about certain tabs or extensions slowing things down, nothing at all, the video simply stops.

I have tried

- safe/troubleshooting mode to rule out any extensions
- with and without my vpn running
- doing fresh installs of the browsers/ complete fresh slate, revo uninstaller pro ran and using fresh profiles 
- found some suggestions for the about:config page, namely window_occlusion_tracking
- found some contradicting information about hardware acceleration but I tried both with and without and it makes no difference
- experimenting with different versions of firefox, so if you can see which version I am using as I post this, the reason it is not the latest version is because I have tried rolling back through older releases to find one that works, but have yet to suceed,

But no matter what I have tried I cannot get the problem sorted. Either I have that specific window and tab as the sole active window on my device or I need to click into it and either reload the tab or push the play button multiple times before playback resumes.

Open to ideas because i'd rather not have to resort to chrome, thanks

Have two copies of Firefox. One is hooked to Stickypasswords and one is not. I can't get the useful one to work. Need to delete second copy so old copy will work again. Yes I have contacted Sticky password and their solution does not work. Also I am 87 and not the brightess bulb in the box.

One of my favorite web sites is www.cam4.com. It is an adult live streaming web site. My computer freezes when I'm watching one of the "performers". I refresh the page all is OK for min. or so.

When I use MS Edge I don't get the freezing. Firefox is my default browser for more years than I can count. What is going on? Is there a fix?

The tool bar "email link" doesn't work. When I click on it, it takes me to the Chrome homepage. I want it to open up my gmail and my aol mail. How do I set that up.

It works great on my desktop, but not on my laptop.

hello following update 102, I can no longer consult my files or my messages received. the messages being received are displayed as a notification at the bottom of the screen but it is impossible to consult them. However in "troubleshooting mode" no worries.

Thanks for your help

I used to be able to click on a phone number (Firefox desktop) on say a google search result for a business and have that number come up on my android S21 Phone for me to call.

now when i do that i prompts me to choose an application except there are non.

it used to allow me to call via Skype but that option is also gone.

i have also installed "Phone Link" but hasn't given me a option to use that either.

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days. I keep timing out. Other sites do not exhibit problems. Chrome DOES open amazon.com quickly.

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox icons on the taskbar. Firefox windows opened in each profile would be grouped with the same profile and kept separate from other profiles. With the latest update I still have two icons, the Default profile has a Firefox icon and the 'Personal' profile has a private browsing icon. Even though there are no private windows open. According to latest updates, if I open private windows then they should be grouped with their own icon. However, whether I have Default or Personal profile windows open, Private windows are grouped with their standard browsing windows.

This is on Win 10, Firefox 107.0.1

Any ideas how to fix this? Ideally I would have the standard Firefox icon on both profiles then, to conform with the private window separation update, my private windows would be separated from the standard windows but also from different profiles.

Been using Firefox for over 6 years as main browser. Yesterday 30th of november 2022 i went in and opened my account page on Youtube. When loading all the preview videos on the main page FireFox froze for several seconds. Could do nothing. Never happened to me before.

i tried closing and open browser and go into youtube 15 times. Always the same result. Firefox freezing on load-in for 5-10 seconds.

I thought i had gotten a malware or something. So to be sure , i scanned with MalewareBytes and several times and did a virus scan. Came up with nothing.

I did some searching on google for firefox issue freezing. Found out that users have been having issues with firefox for a long time, several months, with firefox browser freezing. But no real solution to solve it.

I use Mozilla FireFox Version: 107.0.1

No other browser i tested, chrome, Edge, Brave have this issue when visiting youtube. ONLY Firefox!

Just to test something, i went into the network settings in Firefox settings. I changed the pre-selected setting from "use system proxy setting" to "NO proxy" and activated the setting "Activate DNS over HTTPS".

BOOOOOOM --- Problem solved!!!!!

What ever is wrong with Firefox 107.0.1 - i suggest FIX IT ASAP if you want me around as a user. Your browser is NOT OK as of now. I have never ever been forced to change any network setting for ANY browser during my 31 years using the webb. -Ok, almost true, maybe during the Robotics 28.800kb/s days back in 1993 ....

Jokes aside, -Fix your Shit!

Since 11/24/22 I cannot login to usbank using Firefox private window. For the last 5yrs+, I was able to do so. It is a FF problem because private window in Edge and Opera work. Standard FF, 107.0.1 (64-bit), allows login but I prefer private window. Please advise

New update lost all previous settings. went to About:profiles and selected launch profile in new brawser which recovered all old settings. When i closed firefox and then reopened firefox all recovered profile was gone. How can I save old profile selected in new update?

I have using firefox for quite some time. recently my audio just quit. I listen to multiple NPR stations and Pandora. they won't work. window shows they are playing, mute button not available in tab however.

I tried it in chrome and it works fine. any ideas?

Thanks, Dale

Youtube videos start and 5 seconds later a second instance starts causing everything to play simultaneously only 5 seconds apart. I have to go to Edge to watch the video and it's fine there. But, I love Firefox.