Firefox supportforum

After last update, Version 86.0, when trying to watch an event on ESPN, I get "n.accessEnabler is null" and the event will not play. This was not a problem until the last update

I am experiencing a problem with drop down menus, on all websites, when using firefox. I had to post this question using the Edge browser, because the mandatory "Which topic best describes your question?" requires opening a drop down menu, which I cannot do with firefox. It has been this way for quite some time now, so I don't use firefox that much anymore. I always keep firefox updated, and I have tried disabling all plugins/addons to see if they were causing the problem. No luck.

Any ideas on how to solve this would be most welcome.

When being prompt for the primary password, I noticed that I can rapidly and endlessly type random combinations and press enter. There seems to never be any delay between wrong entering of passwords. So it seems that even the most primitive application that would try all possible combinations rapidly, will break the password in few hours for the most. This does not even require any knowledge in hacking. Is this correct or am I missing something? If that is the case, then primary password is only worth when keeping the computer unattended for no more than few minutes.

Hi, i got a problem with Firefox 86.0 after last update. Firefox freezes when I switch video, skip ads or go to main page when any video plays on Youtube. But there's interesting thing: if i pause video first and then switch to another, all right. But if i don't pause, firefox freezes with 100% CPU load. I have never seen that problem before.

I tried these steps, but it wasn't helpful:

1. Disable recommended perfomance settings and hardware acceleration. 2. Clear cookie, cache and startup cache. 3. Safe mode with disabled plugins. 4. Refresh Firefox. 5. Full uninstall Firefox and install again.

I don't know what else i can try to solve this problem... Please, help!

I can't get Firefox to show the bookmark editor. I thought i may have accidentally manually disabled it for new bookmarks, but when i tried to access it on an existing bookmark, it wouldn't come up. The star button still has an "Edit this bookmark (Ctrl+D)" tooltip, but does nothing when clicked. Ctrl+D does nothing further on an existing bookmark. I went into about:config, and the browser.bookmarks.editDialog.showForNewBookmarks option was set to true. I went ahead and toggled it off and on again to see if it would refresh or something, to no effect. Ultimately, i guess that's beside the point, as i can't even bring it up for existing bookmarks.Any suggestions, beside going in and manually shuffling each new bookmark into a folder from the library?

Hey,

I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall it several times, but after the reinstallation it keeps crashing.

That's was the crash report says. I don't know what to do, can anybody help out?

AdapterDeviceID: 0x0166 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 7821504512 AvailableSwapMemory: 1027600384 AvailableVirtualMemory: 11206725632 BuildID: 20210222142601 CrashTime: 1614936641 DesktopEnvironment: gnome FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614674339 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP+3 libGL.so.1? libGL.so.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 51498 StartupCrash: 1 StartupTime: 1614936641 TelemetrySessionId: 645bdb53-8049-4919-ab53-00995b6d316a ThreadIdNameMapping: 22039:"IPC I/O Parent",22040:"Timer",22041:"Netlink Monitor",22042:"Socket Thread",22043:"Permission",22046:"JS Watchdog",22047:"JS Helper",22049:"JS Helper",22050:"JS Helper",22048:"JS Helper",22051:"BGReadURLs",22054:"Cache2 I/O",22055:"Cookie",22056:"StreamTrans #1",22057:"Worker Launcher",22062:"GLXVsyncThread",22067:"Renderer",22069:"WRWorker#1",22071:"WRWorker#3",22074:"WRWorkerLP#2",22072:"WRWorkerLP#0",22073:"WRWorkerLP#1",22068:"WRWorker#0",22076:"Compositor",22075:"WRWorkerLP#3",22070:"WRWorker#2", Throttleable: 1 TotalPageFile: 17749499904 TotalPhysicalMemory: 16721899520 UptimeTS: .76795416 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

per the title you guys, is this possible? why does FF pick what it wants when you try to attach a file within ANY site's web app? email, sites, anything? what program is responsible for this? win? ff? I would like to change it at my will. not sure how. here's all I ran across, and none gave an answer:

http://kb.mozillazine.org/File_types_and_download_actions

https://support.mozilla.org/en-US/questions/1004714#answer-586804

https://support.mozilla.org/en-US/questions/1160739

any help? thanks.

Adam

I did not know until now that the Firefox Notes service was being discontinued. Now, the app disappeared from my phone and there is no option to get the synced notes as the Firefox Notes status article mentions. I have some important information on there. Is there a way to recover it?

I have problem with the Firefox new update. I have a program running. Once my program open the popup and active process was running when its finish the process, the popup goes under in the mother page. But in previous update those where running fine, the popup always on top of the mother page while is still in process and the transaction was posted its still on the top of mother page.

I want to disable checking for updates, but the setting to do so has been removed. After updating fairly recently, I noticed that the setting located in:

about:preferences#general

Was changed to "Check for updates but let you choose to install them" WITHOUT my permission. As a result of this change, I get nagged while I am working ALL THE TIME. Like, several times a day. Not just when the browser first starts, but while I am working. I am getting sick of it! It's become spam at this point, drawing my eyes away from work. and if you think spamming people will make them do it, think again.

In Windows 10 I got so fed up with the automatic updates disrupting work that I outright destroyed my computer's ability to EVER get a system update. If the nuclear option is available for Firefox I am prepared to do so if only to make it shut up already.

So anyway, please tell me, how do I make it stop nagging me about updates? and while I am at it, how do I kill the notification system entirely? because I never want any type of notification ever disrupting me while I am working.

Obviously Mozilla understands this sentiment, since the default behavior now is to hide notifications as described here:

https://blog.mozilla.org/firefox/block-notification-requests/

So why be so in-your-face about updates?

NOTE: I am not against updates in general, but back in the 90's when software updates was optional I updated things far more often because I enjoyed having the ability to do research on an update before accepting it. This personal policy has resulted in me avoiding lots of bad updates that damaged other people's computers, but software that updates without permission like Chrome, for example, would constantly introduce bugs or change behavior without my permission in such a way that makes it largely unusable to me. On my chromebook computer I was able to temporarily block chromebook updates by manually setting the version number to a maximum value but the moment google found a way around that an update was pushed that screwed up touch screen functionality, so, realistically speaking, the heavy handed approach to updates is ultimately what causes me to stop updates. Ironically. While I understand a desire for security, these big companies just don't seem to realize that my computer is my own personal property so they can't treat it like it was under the authority of their IT department. I just want control over what my computer is doing. If and when I update it will be because I am ready to, not because someone else decided to force it on me.

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter GUI will open. If I attempt to run it from the terminal in safe mode, the following error message appears in the console ExceptionHandler::GenerateDump cloned child 21529 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

This is the content of the most recent file in ~/.mozilla/firefox/Crash Reports/pending

{"AdapterDeviceID":"0x0166","AdapterDriverVendor":"mesa/i965","AdapterDriverVersion":"20.0.8.0","AdapterVendorID":"0x8086","AvailablePageFile":"0","AvailablePhysicalMemory":"122281984","AvailableSwapMemory":"1374183424","AvailableVirtualMemory":"1683070976","BuildID":"20210222142601","CrashTime":"1614523618","DesktopEnvironment":"gnome","EMCheckCompatibility":"true","FramePoisonBase":"9223372036600930304","FramePoisonSize":"4096","InstallTime":"1614417559","IsWayland":"0","IsWaylandDRM":"0","MozCrashReason":"OOB","Notes":"Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ","ProductID":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","ProductName":"Firefox","ReleaseChannel":"release","SafeMode":"1","SecondsSinceLastCrash":"10","ServerURL":"https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=86.0&buildid=20210222142601","StackTraces":{"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV /SEGV_MAPERR"},"modules":[{"base_addr":"0x7f212ff74000","code_id":"1e756486b2b98ce1a7aaf89f21df80a87ae917ae","debug_file":"libxul.so","debug_id":"8664751EB9B2E18CA7AAF89F21DF80A80","end_addr":"0x7f21384f3000","filename":"libxul.so","version":""}],"status":"OK","threads":[{"frames":[{"ip":"0x7f2135a23a0b","module_index":0,"trust":"context"},{"ip":"0x7f2134e1fa7e","module_index":0,"trust":"scan"}]}]},"StartupCrash":"1","StartupTime":"1614523616","TelemetryClientId":"eedb5a75-0b05-48d7-9f0b-e0ff7d7a1bef","TelemetryServerURL":"https://incoming.telemetry.mozilla.org","TelemetrySessionId":"54d80b9d-456a-4e17-9863-807eb6a296b8","ThreadIdNameMapping":"9568:\"IPC I/O Parent\",9569:\"Timer\",9570:\"Netlink Monitor\",9571:\"Socket Thread\",9572:\"Permission\",9575:\"JS Watchdog\",9576:\"JS Helper\",9578:\"JS Helper\",9579:\"JS Helper\",9577:\"JS Helper\",9587:\"Cache2 I/O\",9588:\"Cookie\",9589:\"StreamTrans #1\",9591:\"DOM Worker\",9593:\"IPDL Background\",9594:\"StreamTrans #2\",9605:\"StreamTrans #3\",9614:\"QuotaManager IO\",9629:\"IndexedDB #1\",9701:\"Worker Launcher\",9755:\"SoftwareVsyncThread\",9756:\"Compositor\",","TotalPageFile":"5408432128","TotalPhysicalMemory":"4028993536","UptimeTS":"1.39140296","Vendor":"Mozilla","Version":"86.0"}

What can I do to get fireworks working again?

Best wishes,

Will

Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i would like this new site to open in a "default" container. I believe the Facebook container works like this, it only allows Facebook related sites to be opened in that container any other sites are open in a new window/tab. An example, if i open a bank URL in a "Banking" container, log off and click on another unrelated bookmark (say Mozilla help), It would be nice if it opened in a separate container I had assigned to be the default container.

I can't play video on Netflix.

I get the message "Firefox is installing components needed to play the audio or video on this page. Please try again later."

I have searched previous threads and tried the suggested fixes but nothing works. I can play Netflix perfectly fine in other browsers I tested.

After firefox updated to 85.0 and added a new printer interface it will not print. everything else still prints fine and even when going back to the system dialog box it still will not print. It acts like it is going to print but nothing prints. I can save it to PDF and print okay but not to my printer directly.

Forms not filling in on most sites with my address info, WIndows 10, Firefox 86 64 bit

There are addresses set up in options and Forms and Autofill. There is a checkmark next to Forms and Autofill.

Just not filling in forms, not sure why.

Thoughts?

Only add-in is Ublock Origin

Thank you Peter

I'm using Firefox 86.0 on an Apple Silicon Mac mini (16 GB/2TB) with macOS 11.2. Several times a day when I return to the browser, it will have become completely unresponsive to clicks and or typing. In this state, I can't click on web pages, or controls in the tab bar. However, the app is not beach-balling. I can quit by right clicking on the dock icon and choosing quit from the menu (I don't have to force quit). Relaunching fixes things. Also, if I have, for example, clicked on the "new tab" button in the tab bar, once I've quit and launched again, the new tab will be in the window, indicating that the command was processed, but the result was not visible. Sometimes, but not always, when in this state the page display looks like it has been scaled to about 50%. (As if I'd hit "Zoom out" five times). One clue that may relate to this is, I'm running in scaled mode on the monitor (The monitor is capable of 3840x2160, but I'm scaling things in the Display control panel to 2560x1440.) Apps are running in Retina mode. I have tried running Firefox in Safe mode, but that didn't help. I have a lot of tabs that I don't want to lose, so running in a fresh user profile is kind of difficult, unless there's a simple way to transfer open tabs between profiles.

New laptop. I believe there are major issues with Windows 10. I've posted them on MS message boards but no one is experiencing them (don't notice? Don't care?). I use Firefox, and while I don't believe Firefox is the problem, I thought I'd post some of them here (the short version).

Links open by themselves without me clicking or tapping on them. When I'm in a Hotmail email or message board compose screen, or a web page with fields to enter personal information, very often when I click to a spot, the screen scrolls up by itself (happens in Chrome too). Sometimes, writing an email, when I click to a spot, the cursor will instead appear a few lines up (not where I clicked). Even if I don't click, the cursor might, all of a sudden, jump somewhere else while I'm typing, or paused typing (even in a Google search field). At times, when I hit the backspace - to remove characters, text - I'm taken back to the previous web page instead. I have seen this complaint when I searched it. But I don't want an Add On that disables the backspace. I just want it to work as it should, not take me back a page.

And no, it's not malware. And I didn't have these issues with my old Windows 8 and 8.1 laptop.