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Youtube problem for the last week

Firefox Site breakages
Denys replied 2 hours ago
26Dipp
26Dipp

Hello,

I use Firefox on Windows 11 and it is up to date. I use Youtube and for the last week or so it has been a little weird. You cannot click on links for videos to load. Youtube will tell me that I am off line even though the PC is connected to the internet.

The comments underneath are not displayed at all. I only see grey bars and the circle for loading.

If you click on the 3 bars on the top left I only get a message about copy rights....

I did delete all the cookies, history, refreshed.

Youtube does display o.k. in edge.

Is this a problem with Firefox or youtube?

Hello, I use Firefox on Windows 11 and it is up to date. I use Youtube and for the last week or so it has been a little weird. You cannot click on links for videos to load. Youtube will tell me that I am off line even though the PC is connected to the internet. The comments underneath are not displayed at all. I only see grey bars and the circle for loading. If you click on the 3 bars on the top left I only get a message about copy rights.... I did delete all the cookies, history, refreshed. Youtube does display o.k. in edge. Is this a problem with Firefox or youtube?
Attached screenshots

All Replies (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Sorry you experience that. Here are some further standard troubleshooting steps that may resolve the issue:

  1. Try clearing Firefox cache.
  2. Try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  3. Try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.

Does any of the above help? Looking forward to your update on how it goes!

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