I am trying to log into my Fidelity.com account. I get a "Sorry, we can't complete this action right now. Please try again. Go back to login" message. My computer is a … (read more)
I am trying to log into my Fidelity.com account. I get a "Sorry, we can't complete this action right now. Please try again. Go back to login" message. My computer is a Dell XPS 9320, I7 - 1360P processor. Win 11, 26H2, running Firefox ver.: 159.0.1 (64-bit).
Troubleshooting:
1. Refresh Firefox - same problem occurs
2. Ran Firefox in trouble shoot mode - same problem occurs
2. Uninstall/re-install Firefox and reboot computer - same problem occurs
3. Login with Edge and Duck, Duck, Go - Fidelity Login works just fine.
4. Login with Firefox on my Win 10 computer - Fidelity Login works just fine
5. Login with Firefox on another Win 11, 25H2 computer - Fidelity Login works just fine
I am in a quandary as to the problem and what to do next.
Please provide guidance.