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Why does firefox ask me for my primary password when I'm signing into my bank?

All of a sudden Firefox has a popup window that asks me for my primary password whenever I try to access one of my bank accounts. I'm just used to signing in with my save… (read more)

All of a sudden Firefox has a popup window that asks me for my primary password whenever I try to access one of my bank accounts. I'm just used to signing in with my saved password on each bank's website. Is this something new? Is there some kind of master password that can sign in to all of my accounts? I'm concerned about security issues.

Asked by Suzie Emmons 15 hours ago

Microsoft Outlook is rejecting my password when I log in using Firefox; but I can log in in using Chrome or Edge.

I am using Windows 11 on a Dell laptop. I have the latest version of Firefox installed. I have used Firefox as my default browser on this machine and O/S for the last y… (read more)

I am using Windows 11 on a Dell laptop. I have the latest version of Firefox installed. I have used Firefox as my default browser on this machine and O/S for the last year with no problems. I can use Firefox to get to other websites without issue, using either a 5G cellular connection or a WiFi connection direct from the Dell laptop. I DO NOT use password vaults or any kind of automated password entry, and I do not have any bio-metric access functions activated on the laptop; I enter usernames and passwords manually, as needed. I have accessed my Outlook Hotmail account using Firefox without problem up until about 4 weeks ago. Now, I can enter my username successfully, but when I then enter my password I get a rejection screen response from Microsoft (clicking on it, I then get a "help" screen about what to do after getting a 404 message). After navigating through a maze of screens from Microsoft I will get an opportunity to verify my identity by using my cell phone and entering a 6-digit code (essentially a form of "2 factor" identification) and then I will get access to Outlook on the Firefox browser. I should mention here, that I don't use 2 factor ID on my email or with Outlook, and after entering my password, I would have been connected to my email directly. I do NOT have this issue when I try logging in to Outlook using Chrome or Edge on the same machine. I have: rebooted my machine, reinstalled the latest version of Firefox, cleared cache, used Firefox in Safe Mode, cleared cookies and browser history, turned off tracking protection, cleared URLs from tracking protection exceptions, and tried various combinations of all of the above. I also ran "scannow" and "DISM" functions to make sure Windows is not corrupted. Nothing has fixed the problem, and, Microsoft Support claims that since the other browsers work, the problem must originate with Firefox (surprise, surprise! ...). Any assistance in what steps to take to get Outlook to accept passwords that are sent through Firefox would be greatly appreciated!

Asked by grarons 20 hours ago

Only Firefox browser makes tone sounds with mouse clicks

I am only able to shut off these new tones Firefox makes in Windows 11 Volume control center by muting Firefox. Then if I do, I am forced to return to that button to unmu… (read more)

I am only able to shut off these new tones Firefox makes in Windows 11 Volume control center by muting Firefox. Then if I do, I am forced to return to that button to unmute if I want to listen to a YouTube video etc.

I've never had this issue with Firefox until 2026. I'd like to find a setting within the Firefox Settings, but there is nothing. No other browser does this. Only Firefix.

It's annoying. I'm going to have to start putting Firefox aside and stop using it. It's too much of a nuisance.

Firefox has no customer support. Only a Community Forum. So, I don't think they'll miss me.

Asked by kevinp5571 21 hours ago

Firefox Intune OMA-URI error

Dear Everyone, Facing issue with deploying Configuration Profile for Extension Settings via Intune. I have already imported the "firefox.admx and mozilla.admx". then i c… (read more)

Dear Everyone, Facing issue with deploying Configuration Profile for Extension Settings via Intune. I have already imported the "firefox.admx and mozilla.admx". then i created the firefox Extension using OMA-URI as show below

OMA-URI: ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings

Value : <enabled/><data id="ExtensionSettings" value='{"*":{"installation_mode":"blocked"},"{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}":{"installation_mode":"allowed"},"{5caff8cc-3d2e-4110-a88a-003cc85b3858}":{"installation_mode":"allowed"},"{d187b435-812e-4813-a93e-edccc4118f9d}":{"installation_mode":"allowed"},"uBlock0@raymondhill.net":{"installation_mode":"allowed"},"langpack-de@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-cs@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-en-GB@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-fr@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-ga-IE@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-it@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-pl@firefox.mozilla.org":{"installation_mode":"allowed"},"alterechtschreibung@gmail.com":{"installation_mode":"allowed"},"cs@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"fr-dicollecte@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"ga-IE@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"it-IT@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"pl@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"de_DE@dicts.j3e.de":{"installation_mode":"allowed"},"de_CH@dicts.j3e.de":{"installation_mode":"allowed"},"ms.pad.firefox@microsoft.com":{"installation_mode":"allowed"},"ciscowebexstart1@cisco.com":{"installation_mode":"allowed"},"salesforceinspector@reloaded":{"installation_mode":"allowed"},"jid1-DBcuAQpfLMcvOQ@jetpack":{"installation_mode":"allowed"}}'/>

And also i created below one

Initial setup

   Download the latest release from our GitHub page and unzip the file.
   Open the file firefox.admx in an editor.
   Sign in to Microsoft Intune at https://intune.microsoft.com.
   Click Devices then Configuration (https://intune.microsoft.com/#view/Microsoft_Intune_DeviceSettings/DevicesMenu/~/configuration).
   Click Create on the Policies tab and then New Policy.
   Select Windows 10 and Later as the platform and Templates as the profile. Click Custom and then click Create.
   Type Firefox Configuration or any descriptive name.
   Enter an optional description.
   Click Next.
   Click Add.
   Enter a name like Firefox ADMX.
   Enter an optional description.
   For the OMA-URI, enter ./Device/Vendor/MSFT/Policy/ConfigOperations/ADMXInstall/Firefox/Policy/FirefoxAdmx.
   Select String for the Data type.
   Copy all of the text from the firefox.admx file into the Value field.
   Click Add. 

After deployed to production getting error -2016281112

Outcome is: Setting name: ExtensionSettings [./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings] ----error code -2016281112


2. FirefoxAdmx [./Device/Vendor/MSFT/Policy/ConfigOperations/ADMXInstall/Firefox/Policy/FirefoxAdmx] ----> Succeeded

Please help me on this to fix the issue

Asked by Thangavel Shivaji 23 hours ago

constant need to refresh firefox to keep passwords and bookmarks

As long as my computer doesn't go to sleep Im fine. If it does, when i open firefox, i must refresh to be able to find my bookmarks and passwords. What am I doing wro… (read more)

As long as my computer doesn't go to sleep Im fine. If it does, when i open firefox, i must refresh to be able to find my bookmarks and passwords. What am I doing wrong? Thanks in advance! Micha

Asked by Micha 1 day ago

the download stops two thirds through - what is blocking it?

Firefox was my default browser until I had to install Microsoft 365, which I think is repeatedly blocking my attempt to restore Firefox as my default browser. Every time … (read more)

Firefox was my default browser until I had to install Microsoft 365, which I think is repeatedly blocking my attempt to restore Firefox as my default browser. Every time I try to download it stops two-thirds of the way through.

Asked by Alison Brown 1 day ago

Sync issues Bookmarks

My IT department did a reinstallation of my laptop and previously to that checked the sync in firefox so everything were ok. now when logged in i am missing everything. … (read more)

My IT department did a reinstallation of my laptop and previously to that checked the sync in firefox so everything were ok. now when logged in i am missing everything. can you please help me get back all my bookmarks. how shall i do ?

Asked by d.thorsson 1 day ago

streaming sites do not load stream

streaming sites that load on chrome, opera and brave do not load on firefox since the last update, the throbber is the only thing that loads. Running win 11 pro on a powe… (read more)

streaming sites that load on chrome, opera and brave do not load on firefox since the last update, the throbber is the only thing that loads. Running win 11 pro on a powerspec computer, 32 gig ram, onboard graphics, intel core I9 processor 12th gen I believe, has been checked and not one which had the issues

Asked by stevenaschueler 1 day ago

Can the GPC accepted persistant bubble be turned off?

When the Global Privacy Control request is checked (https://support.mozilla.org/en-US/kb/global-privacy-control?as=u&utm_source=inproduct) a persistent bubble appears… (read more)

When the Global Privacy Control request is checked (https://support.mozilla.org/en-US/kb/global-privacy-control?as=u&utm_source=inproduct) a persistent bubble appears at the bottom of the page indicating the request has been accepted. The bubble is annoying. Is there a way to continue to use this feature without the bubble appearing?

Asked by tjn247 3 days ago

Last reply by tjn247 1 day ago

cannot log in to cable provider to view streaming

When I try to stream a tv show, I can click on my cable provider, Verizon Fios, to login for access. The sso.verizon.com site doesn't resolve for me to enter my login cr… (read more)

When I try to stream a tv show, I can click on my cable provider, Verizon Fios, to login for access. The sso.verizon.com site doesn't resolve for me to enter my login credentials. I am able to successfully do this on other browsers such as Chrome and Edge. Why won't firefox resolve for me to login to verizon?

Asked by jmhebard 2 days ago

After the update, a blank profile was created, yet even with back-up some data was lost

To whom it may concern, After the latest update I was met with a blank profile, no saved data, even when syncing with my Mozilla Account. I followed the back-up instruct… (read more)

To whom it may concern,

After the latest update I was met with a blank profile, no saved data, even when syncing with my Mozilla Account. I followed the back-up instructions by the support team described in the forums, but it wasn't enough. Common sites I frequent like youtube and gmail were not indexed, the passwords and logins were nowhere to be found. I really don't get what's going on, or why would the Mozilla Account wouldn't recover the data, while leaving that to profiles. Is there any way to recover it further? Or even disable profiles?

Thanks in Advance,

Asked by giandalmaso 2 days ago