Showing questions tagged:

Does Mozilla have any other pre-labeled container names?

I have labeled 4 containers as Personal1, Personal2, etc for use with the four websites I have Firefox "remember for the next time I open the browser. I'm certain I could… (read more)

I have labeled 4 containers as Personal1, Personal2, etc for use with the four websites I have Firefox "remember for the next time I open the browser. I'm certain I could come up with additional names if need be, but was wondering if Mozilla had devised any container names other than Personal, Work, Shopping, Banking, and Facebook.

Open

Did they REALLY put a pop-up ad in their "update" notice?

Unbelievable! Talk about irony. I just got the latest Firefox update. What was it touting? "We've blocked MORE of the pop-up ads!!" And what did it include? A pop-u… (read more)

Unbelievable! Talk about irony. I just got the latest Firefox update. What was it touting? "We've blocked MORE of the pop-up ads!!" And what did it include? A pop-up advertisement from Mozilla. I just wanted to find out if that was a gag, a one-off incident, or someone pirating Mozilla's new update to show that it doesn't do what their touting.

Open 3

Updated to 156. New screen gives instructions to activate new ad-blocker - wrong!

I upgraded to 156 and the new tab informs me of a new ad-blocker feature. It tells me to open Settings - Browing - Ad Blocker. I did that and that option is not appeari… (read more)

I upgraded to 156 and the new tab informs me of a new ad-blocker feature. It tells me to open Settings - Browing - Ad Blocker. I did that and that option is not appearing!

Solved 2

Tab crash results in new profile

So, similar to this post but I haven't downgraded, only upgraded. OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 … (read more)

So, similar to this post but I haven't downgraded, only upgraded.

OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 Firefox/153.0

I can load it up in the morning, load all my standard tabs, then not too long into it a tab will 'crash' and require a reload. The reload then says its a dramatic crash and the whole browser needs to restart. Soft or Hard (i.e. "Exit") restarts always then ask to create a new profile on startup. This means I lose so much configuration (settings, etc) that is not in the Account Sync, meaning huge amounts of time have been wasted setting Firefox back up again every day.

When I go to about:profiles I can see all the old and new profiles (recently cleaned up all the old ones).

I do use my FF Account across various versions of Firefox (run a linux OS that still has a 14x version - need to upgrade OS to get more recent, but its a significant upgrade that had previously failed so not high on my 'want to resolve' list) - all the Windows OS's have the latest FF.

Solved 2

after i close all my open tabs and then reopen them, only 1 tab opens with firefox as the homepage.

“Open previous windows and tabs” is on. History is set to Remember history. I do not close tabs one by one. Ctrl+Shift+Q sometimes restored 8 tabs, but closing with the X… (read more)

“Open previous windows and tabs” is on. History is set to Remember history. I do not close tabs one by one. Ctrl+Shift+Q sometimes restored 8 tabs, but closing with the X or Close and exit only opens the homepage. Restore Previous Session is missing. The 8 sites are not in History. I cannot find sessionstore.jsonlz4. Need help using sessionstore-backups.

Open

Free VPN missing from toolbar

I live in the USA and have had access to the 50 GB free VPN for well over a month and it was working perfectly. This past week the icon disappeared from the toolbar and a… (read more)

I live in the USA and have had access to the 50 GB free VPN for well over a month and it was working perfectly. This past week the icon disappeared from the toolbar and after upgrading to version 156 on a windows 11 PC running 25H2 it is still missing. I have looked in the customize toolbar and it is not available there as well.

Solved 3

Firefox will Freeze Sometimes

9/19/2026 Firefox Version 156.0 (64-bit) for windows 11 up to date with Windows Updates. I often have 2,3,4 Firefox windows open, each with several tabs open. Sometimes,… (read more)

9/19/2026 Firefox Version 156.0 (64-bit) for windows 11 up to date with Windows Updates. I often have 2,3,4 Firefox windows open, each with several tabs open. Sometimes, Firefox will just totally freeze, and I can't do anything more. ALL Firefox open windows and tabs freeze. Other windows/apps are fine, and working normally. Only Firefox seems to be affected. The only thing I can do is use Windows to totally close/end the Firefox application. It then closes all the Firefox windows. I can then reopen Firefox, and everything seems fine - but I have totally lost the open windows and tabs I was on.

This has happened across several Firefox updates. I do not think this happened prior to 2026. Maybe just since June 2026.

One Extension - Web Threat Shield

Thanks!

Open 3

I can't finish setting up two-step verification because the code of the QR code doesn't pass

I'm trying to set up/complete two-step verification (2FA) for my account, but the Scan QR CODE isn't going through. i enter the code, but it doesn't get accepted, so i ca… (read more)

I'm trying to set up/complete two-step verification (2FA) for my account, but the Scan QR CODE isn't going through. i enter the code, but it doesn't get accepted, so i can't finish the process.

Open

I am repeatedly losing my entire list of saved passwords and starting over and wish to prevent this happening again

I don't know how you can help. I would like to know how many other people are experiencing what I am, which is a repeated loss of all of my saved passwords. This has now … (read more)

I don't know how you can help. I would like to know how many other people are experiencing what I am, which is a repeated loss of all of my saved passwords. This has now occurred at least six or seven times over a several week span, on one computer (Business). Another computer (Home) I use is set to not auto update and that has not been effected. I believed I set the computer on which I am having difficulty to also not update, however the loss of passwords (all at once and entirely) keeps happening without effort or notice. This is driving me to contemplate changing the Browser I consistently use and have been satisfied with but if I can neither get help or otherwise find a solution there will be no alternative. The rebuilding of my saved password base is exhausting and frustrating and a complete waste of time and effort. I have written previously and asked for assistance and did get some lame try that went absolutely nowhere. I am admittedly not particularly computer savvy yet neither am I a novice. The communication via Mozzilla is not helpful as there are terms and phrases used that have no meaning for me so are near impossible to follow as result.

Open 1

проблема с просмотром видео в полном экране

не скрывается панель задач(панель с меню пуск) при просмотре видео в полноэкранном режиме. не работает как на ютубе так и на любом другом сайте. проблема исчезает если за… (read more)

не скрывается панель задач(панель с меню пуск) при просмотре видео в полноэкранном режиме. не работает как на ютубе так и на любом другом сайте. проблема исчезает если запускать браузер в безопасном режиме. не работает только firefox в chrome панель задач пропадает

Open 4

In Windows 11, Firefox shows only a black image on Google Maps and some other web sites

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox. After restarting… (read more)

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox.

After restarting my laptop, the same problem persists, but on first going to the Google Maps website the usual image of my neighborhood flashes, then disappears to be replaced by the black.

The second attached image shows four possible causes and fixes offered by Google AI. I tried them all, and nothing made any difference. This image also shows that the thumbnail image appears when my cursor hovers over the tab in which Maps is open.

The only thing out of the ordinary I did before this problem occurred was browsing the Firefox Extensions on advice of Google AI to turn off the intrusive "Genius" AI pop-ups, but I didn't discover anything relevant and I don't think I made any changes.

I'd welcome any suggestions for what to try next,

Open 12

Help in recovering my lost tab groups

I had 5 tab groups and all of them vanished when I reopened my Mozilla today. I have tried to re access but all in vain, is there a fix on how I can regain my tab groups.… (read more)

I had 5 tab groups and all of them vanished when I reopened my Mozilla today. I have tried to re access but all in vain, is there a fix on how I can regain my tab groups. I use windows 11

Open

Google Maps displays black map tiles in Firefox

Google Maps displays black map tiles in Firefox, while it works normally in other browsers. The issue persists after disabling extensions, testing Troubleshoot Mode, clea… (read more)

Google Maps displays black map tiles in Firefox, while it works normally in other browsers. The issue persists after disabling extensions, testing Troubleshoot Mode, clearing the graphics cache, resetting graphics preferences, and testing a new Firefox profile. Firefox version: [version]. Operating system: [OS]. Compositor: [value]. WebGL Renderer: [value].

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