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Not showing Disquis Comments and Blogs when visiting virtueonline.org

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  • 0 have this problem
  • 20 views
  • Last reply by cor-el

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When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

All Replies (5)

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

Helpful?

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The uBlock Origin extension default filters block the Disqus comments on this site.

Helpful?

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Currently, Disqus comments may be blocked by Enhanced Tracking Protection (by Strict in all windows, or by Standard in private windows). You can make an exception for the site to allow all embedded tracking content as mentioned by cor-el, or you can go under the covers and create a custom tracking exception just for Disqus using the more complicated method in the following post:

https://support.mozilla.org/en-US/questions/1440102#answer-1637316

Helpful?

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Note that you can use a wildcard to allow disqus subdomains. Create a new String pref on the about:config page.

  • about:config => urlclassifier.trackingSkipURLs => *.disqus.com,disqus.com

Close and restart Firefox to apply the changes.

Helpful?

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Note that you can use a wildcard to allow disqus subdomains. Create a new String pref on the about:config page.

  • about:config => urlclassifier.trackingSkipURLs => *.disqus.com,disqus.com

Close and restart Firefox to apply the changes.

Helpful?

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