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`unable to access my bank account online with your Browser!

  • 1 reply
  • 0 have this problem
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  • Last reply by Paul

Janet Newell
Janet Newell
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I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser. I continually receive this message:\Secure Connection Failed "An error occurred during a connection to click-notification.capitalone.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." This is my ticket (116230) from my initial request. What can I do?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi Janet

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect