Firefox Community Forum

Hi, I rebooted Firefox today because a website was frozen, and when it came back, it was asking for a troubleshoot or just continue, and I don't know exactly what that meant, but when I clicked on refresh, everything was changed, including the theme. And then when I tried to restore the theme back to the original it said, add-ons are disabled by safety, and I don't know what that means, and it's not explaining how to undo it. And now everything looks different and I'm not happy with it, and it's not really letting me add any other themes, and if I add them, they don't seem to fully load, the page still looks all white

I have an iMac and it will not log into our credit union's web site. When I goo to the log in and enter my password and such, and click on log in, nothing happens. I have a Mac Book Air with Firefox on it and it works fine. So does my wife's laptop. But my iMac doe snot work. I can use Safari to log in but not Firefox. Very annoying since I use Firefox all the time.

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced across the system and I have now completely different book marks on different devises. I have synced each computer multiple times without effect. This used to work perfectly before I changed my password a few months back. It is now reaching a point that firefox is no longer usable for me?? Thanks for your help

I am an academic researcher formerly affiliated with an institution that uses Okta as its two-factor authentication service for access to institutional subscriptions (think Elsevier, Cambridge Core, Brill, JStor, etc.). Since I am no longer affiliated with that institution, I am no longer authorized to access that institution's subscriptions. I am not trying to access that institution's subscriptions, however, if I try to log in to these repositories as an individual, I am automatically redirected to my former institution's Okta authentication page.

The browser: Mozilla Firefox 143.0.3. I am able to access other sites on other browsers, as well as in private Firefox windows, which suggests it is a problem with my Firefox account. These are temporary workarounds I can live with only in the very short term. I am under no circumstances willing to switch browsers. I use Firefox for a reason. FWIW, I am also contacting Okta support to see what they recommend.

The computer: Macbook Air 2020 M1. It is a personal computer. I do not have access to another device.

I have cleared my browser history, saved form data, saved site settings, cookies, and cache (x5). I have deleted all saved passwords containing the email address associated with my former institution. I have restarted the browser (x5). I have restarted my computer (x2). I have reached out to IT at the institution (they are flummoxed).

I'm nearing my wit's end with this. I'm working on multiple projects with multiple deadlines. The temporary workaround and constant barrier to access are driving me up the wall. I will be infinitely grateful for a permanent solution to this hellish problem.

I am used to having a Firefox for my personal Mozilla account, bookmarks and sessions, and Firefox Developer Edition to be logged in my work account, where I could use everything I need to work in a separate environment.

Recently I changed a job. Logged out past-job@mail.com from Firefox Developer Edition, logged in with present-job@mail.com and... I still can see old bookmarks.

- I cleared history and new bookmarks: nothing
- went to about:preferences#privacy and clear all the data: bookmarks still there
- tried Help > More troubleshooting information > Refresh Firefox…: all the same
- reinstalled firefox@developer-edition with brew: nah
- eventually, logged out from presetn-job@mail.com in Firefox Developer Edition and personal@mail.com in Firefox; uninstalled both, deleted everything related to "mozilla" and "firefox" was able to find in my system: unsuccessfully

The last thing I didn't try yet is burning my laptop in favor to a new one.

Where are those bookmarks? Why nothing is helping?

I've seen on this forum from April that people are having an issue with Firefox and Google Passkey. I'm trying to log into my gmail accounts and can't get passkey to work. It freezes the browser and I'm not sure why this hasn't been resolved. Mac updated to Tahoe recently and I was on Sequoia 15.7.x (not sure exactly. Still froze. Photos are to show what's happening and that I needed to Force Quit each time.

Hi there,

For some reason, all my text has been showing up as bold on my Firefox web browser. However, the same sites do not appear as bold on the mobile Firefox app or in a private Firefox web browser.

While I thought it applied to many different fonts, it seems to specifically target Roboto. This is especially troublesome because my photography website has all body text as Roboto:

https://www.koby.photography

This was not always the case, but one day everything began appearing bold several weeks ago. Text that is italicized seems to stay in italics and not bold.

I greatly appreciate your help and support. Thank you in advance

Hi, thank you for reading this :) Since a week or two I have issues with drops in framerate of videos. It happened first on youtube but since then also on other platforms with other video players.

I've tried troubleshooting mode, fresh install, different network. Nothing helps. Speedtest has me at 160 mbps up and down.

The audio runs smoothly in all this though, it really is just the video that drops.

I use firefox on a Macbook and have this feeling it started to happen when I upgraded to macOS Tahoe.

Thanks for any insight!

As per the topic, since the MacOS 26.0.1 update Firefox freezes after resuming from sleep. Specifically, tab selection, page refreshes or menu selections cannot occur. Keyboard command to quit does work and after a reload all tabs, windows and function is restored

None of my extensions have changed and for the first week or so after the initial MacOS 26 release this issue wasn't occurring. No other application or system changes have occurred since 26.0.1.

When I hit 'enter' in Firefox, the search request is deleted. i uninstalled/reinstalled Firefox but the problem persists.

Firefox 143.0.4 (64-bit) Mac OS 15.6.1 (24G90)