Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Cannot permanently delete account

Firefox Privacy and security
James replied
user7925045596859905734938001466228424794
user7925045596859905734938001466228424794

Greetings.

I cannot permanently delete my account, form gives me 'Incorrect Password', but I've changed it twice already and I'm able to login with it successfully.

Please, assist.

Regards, Alexander T.

Greetings. I cannot permanently delete my account, form gives me 'Incorrect Password', but I've changed it twice already and I'm able to login with it successfully. Please, assist. Regards, Alexander T.

All Replies (2)

techguy150
techguy150

The option to permanently delete your account will only appear after you've selected a reason from the menu and entered your password. Tap Delete [username]. Tap the username in the top-right of the Delete Your Account page. Tap next to Edit profile and select Log out.