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Cannot delete my Firefox account

  • 5 replies
  • 1 has this problem
  • 46 views
  • Last reply by user1817133

ineuw
ineuw
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Logged into my account and selected the Delete Option, confirmed with my password, but the delete button is disabled. I must wipe out the accounts and recreate them to test a bug in Sync: https://bugzilla.mozilla.org/show_bug.cgi?id=1577691

Logged into my account and selected the Delete Option, confirmed with my password, but the delete button is disabled. I must wipe out the accounts and recreate them to test a bug in Sync: https://bugzilla.mozilla.org/show_bug.cgi?id=1577691
Attached screenshots

Chosen solution

Did you try to place checkmarks in all boxes that show in the screenshot (Please acknowledge ...) if those are really checkboxes ?

Read this answer in context 👍 1

All Replies (5)

Sakuntha Bimsara
Sakuntha Bimsara
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1. Visit https://accounts.firefox.com/signin. 

 2. Log in to your account if you haven't already.
 3. Scroll to the bottom and click the Delete button next to Delete Account.
 4. Enter your password to confirm.
 5. Click the red "Delete Account" button. Once you do this, your account will be permanently deleted.

Please refer this artical https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Did you try to place checkmarks in all boxes that show in the screenshot (Please acknowledge ...) if those are really checkboxes ?

ineuw
ineuw Question owner
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cor-el said

Did you try to place checkmarks in all boxes that show in the screenshot (Please acknowledge ...) if those are really checkboxes ?

Thanks!!! That is what happened. Now everything is OK. I must have been in la la land.

alahakoonmewni
alahakoonmewni
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Thank you for your answer.

user1817133
user1817133
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What if we don't agree to the checkboxes? How do we delete our account without agreeing to anything and revoke any prior agreements?