Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why when i get firefox confirmation email, it reads confirm firefox on windows 8, even though im running windows 10?

HENRY
HENRY
more options

IVE TRYED SEVERAL TYMES, DIFFERENT WAYS. THE ONE I USE MOST IS GET ON INTERNET EXPLORER TYPE IN FIREFOX, GO TO "OFFICIAL PAGE", CLICK ON "FIREFOX FOR WINDOWS" THEN "CLICK TO DOWNLOAD FIREFOX". I GET ON FIREFOX, LOG ON TO SYNC, SAYS EMAIL SENT, CHECK MY EMAIL AND IM ON FIREFOX FOR WINDOWS 8... LOOK, EVEN DOWN BELOW I CLICKED SHOW DETAILS AND *WINDOWS 8* POPPED UP...

IVE TRYED SEVERAL TYMES, DIFFERENT WAYS. THE ONE I USE MOST IS GET ON INTERNET EXPLORER TYPE IN FIREFOX, GO TO "OFFICIAL PAGE", CLICK ON "FIREFOX FOR WINDOWS" THEN "CLICK TO DOWNLOAD FIREFOX". I GET ON FIREFOX, LOG ON TO SYNC, SAYS EMAIL SENT, CHECK MY EMAIL AND IM ON FIREFOX FOR WINDOWS 8... LOOK, EVEN DOWN BELOW I CLICKED SHOW DETAILS AND *WINDOWS 8* POPPED UP...

Chosen solution

Maybe you are running Firefox in Windows 8 compatibility mode?

Right-click and open Properties for your Firefox desktop shortcut and view the Compatibility tab.

Read this answer in context 👍 4

All Replies (1)

user1378671
user1378671
more options

Chosen Solution

Maybe you are running Firefox in Windows 8 compatibility mode?

Right-click and open Properties for your Firefox desktop shortcut and view the Compatibility tab.